Private Vault – Store Files

299 source reviews · 100% labelled · 24.1% with a specific topic

3.0

of 5, across 299 reviews

Corpus profile, not the current store rating

What people write about

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All reviews 299

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★★★★★negative experience without a specific reason· unspecific
Forgot my password and I tried everything to get it back. Most other apps offer you a chance to retrieve you password through questions or you get sent an email code, but with this app I”m unable to do anythingh
★★★★★support does not respond or resolve the issue
No customer service. Accidently deleted the app. When I reinstalled it everything was gone. I’ve emailed twice and no response. This is unacceptable.
★★★★★negative experience without a specific reason· unspecific
No response. I’ve been trying to contact someone in regards to my issue using the app but nobody answers
★★★★★subscription and paid restrictions
Malfunction. I put 53 photos in an album in the free version. I upgraded from free to premium. Tried to add a couple photos, and it says storage limit reached and shows the upgrade screen. Even though I already upgraded and paid! No response to my email for help.
★★★★★negative experience without a specific reason· unspecific
No. Low you cause you all keep bugging me with these pop-ups
★★★★★negative experience without a specific reason· unspecific
Disappointed. I lost everything from its previous version. So disappointed.
★★★★★subscription and paid restrictions
Keep ask payment. Already paid twice , open the app still ask for join payment.
★★★★★subscription and paid restrictions
Files not recoverable. App finally updated and deleted all of my files. I upgraded to premium to try and recover what was moved into trash, but it doesn’t work. Whenever I go into trash, it just keeps asking me to upgrade even though I already have.
★★★★★negative experience without a specific reason· unspecific
Terrible Update. Had this app since 2016. Had so many photos on here and recently it was finally updated to support newest IOS version and when it was updated, it completely erased all of my files I had previously and there’s no way for me to recover them either. Truely upsetting and terrible that it’s still on the app store. Id give 0 stars if i could.
★★★★★negative experience without a specific reason· unspecific
Terrible. Waited 5 years for a update ….
★★★★★negative experience without a specific reason· unspecific
Changed the whole premise of the app. I've had this app for years, when I got it it was an app that was named as a calculator and functioned as a calculator until you input your code to access the secret part to store your photos and files and whatnot. The whole point was it was a SECRET app disguised as a calculator. Now you've changed it so it's just an obvious place that you're storing stuff, that takes away the whole point of why I had it. Deleted
★★★★★negative experience without a specific reason· unspecific
App needs update. Please update thus app to work with new iso for iPhone 15. All my photos and videos cannot be accessed at this time.
★★★★★negative experience without a specific reason· unspecific
NEED UPDATE. I recently bought a new phone, and now can’t access the app due to it not being compatible with the updated IOS/phone. Will change review to 5 stars when update comes out.
★★★★★subscription and paid restrictions
App developer won’t update version now app won’t open. Been waiting for years to get access back to these pictures and videos I have saved on this app that I don’t have anywhere else. I’ve emailed multiple times and no response. And I keep getting charged for subscription.
★★★★★negative experience without a specific reason· unspecific
Update now. Please update to work on iPhone so I can get my stuff
★★★★★subscription and paid restrictions
Still billing but not compatible with latest iOS. Needs an update or refund
★★★★★crashes, freezes and errors
Not working with new iOS! Please fix. Have lost all my files if this isn’t fixed
★★★★★negative experience without a specific reason· unspecific
Developer did not upgrade. Developer did not upgrade software to work with new iPhone software cannot access any of my files. Developer doesn’t respond or provide any information about application!
★★★★★data, history or progress disappears
WHY DID APP STOP WORKING. App won’t open…..I deleted and readied it. I have lost so many i Pics:(
★★★★★negative experience without a specific reason· unspecific
App does not work now. App doesn’t work. A message pops up stating that “The developer of this app needs to update it to work with this version of iOS”
★★★★★negative experience without a specific reason· unspecific
Please Upgrade. Can you guys please update this app so that I can redownload it? I have some memories that I am trying to get back. This was the best app that I’ve ever used. Please update it
★★★★★negative experience without a specific reason· unspecific
App needs to be updated. Update this app .. I have content on here
★★★★★negative experience without a specific reason· unspecific
Wouldn’t recommend. Can’t pull up photos bc app creator hasn’t put an update out
★★★★★negative experience without a specific reason· unspecific
Won’t update. Will not update? WTH!
★★★★★crashes, freezes and errors
Not working with update. Since last phone update app stoped working
★★★★★negative experience without a specific reason· unspecific
Doesn’t load with lates IOS update. Please update to fix!!!. Doesn’t load with lates IOS update. Please update to fix!!!
★★★★★negative experience without a specific reason· unspecific
Update. Update the app so it will work with the new iOS
★★★★★negative experience without a specific reason· unspecific
Dead app. Does at seem to work anymore
★★★★★crashes, freezes and errors
Developer need to update. App is not working because developer need to update to work with the latest iOS
★★★★★negative experience without a specific reason· unspecific
Update. Needs update