ID Lock - Secure Data Manager

300 source reviews · 100% labelled · 33.7% with a specific topic

3.6

of 5, across 300 reviews

Corpus profile, not the current store rating

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★★★★★negative experience without a specific reason· unspecific
Awful. The onboarding and app UI is not very intuitive to use. Crashed on my iPhone 17.
★★★★★negative experience without a specific reason· unspecific
Version. Why can not download a newer version than 5.1
★★★★★subscription and paid restrictions
Used to be ole faithful!. After no telling how many years, more than 6-7 I have over and over came back to this app for some my most important info and data, even though multiple phones and the app being automatically offloaded etc; this always would work and pull up all my saved stuff. Until today when reinstalling the app I wondered why it seemed as if I never had it installed to being with, only for me to find out the original app I had been using, while made by same developers, was completely changed and then renamed and branded as this app. While the name of the app I used was “my eyes only”… I now have a useless app if none of my stored data, and only functions to tell me to pay for the subscription to make account etc. why would I EVER again trust this to be reliable when it lost and failed me only to just demand money… do not recommend!!! And DO NOT TRUST!!!
★★★★★subscription and paid restrictions
Poor Service. I was happy with My Eyes Only app. It was switched to ID Lock. I paid for service but it didn’t transfer over to new app. Over a 2 month period I emailed “help” desk. Very unclear and I still don’t have an answer on where my $ went. It doesn’t sync. I didn’t ask to change, it wasn’t a choice. Did some research and there are a lot of products that do the same thing better with service people who actually help you. Do some research before getting involved with this company
★★★★★subscription and paid restrictions
New update screws you.. I have had this app over 5 years and I have already paid for it. I don’t need or want the cloud backup. The new update is now forcing you to buy a subscription. It’s a typical bait and switch money grab by the developer. The new upgrade makes this useless to me now. Ethically I don’t know how you charge someone for something and then after years of data input require more payment for functions not wanted. STAY AWAY FROM THIS DEVELOPER THEY WILL UNDOUBTEDLY FIND A WAY TO MILK YOU OF MORE MONEY DOWN THE ROAD.
★★★★★negative experience without a specific reason· unspecific
Keeps crashing. No matter how many times I update the app it keeps crashing. Please fix this!
★★★★★negative experience without a specific reason· unspecific
Avoid - unscrupulous. You get to keep it on your phone long enough to get all your passwords entered then they force you to sync all of your passwords to their cloud where even Steve Jobs said all clouds can be hacked. I don’t know about you but I can’t take the risk.
★★★★★subscription and paid restrictions
No longer any good.. This app used to be the best but now it requires a subscription and cloud syncing to use it. I would have happily paid for the continued use of the app as it was but not with the new requirements. Sadly deleting it after many years of use.
★★★★★subscription and paid restrictions
Scam - basic features no longer work. Worked great until the recent upgrade. Now they require a paid upgrade to use features that use to work (for the last 5 years). I originally paid for the app, and now they want me to pay again to keep features working.
★★★★★subscription and paid restrictions
Overpriced. Over $30 to add additional items. What a rip off. I have had this app for a number of years and have never felt I had to backup my information to a third party, I already backup my iPhone on a regular basis. But this latest release is clearly trying to force existing users onto their subscription service. Too many “developers” are offering a basic free package, and than try to entice you with additional features for a small fee. So now I will try to find alternative or revert to pen & paper, at least that’s free.
★★★★★a needed feature is missing
Stay away. Had the previous version, no problems. The so called upgrade was into a version that is more limited and needs a yearly fee. It was never stated that this will happen before the “upgrade”. Scam?
★★★★★data, history or progress disappears
Lost my trust. Like many others, I was a long time user of MEO. I purchased the Pro version as it promised a one time fee and local backup (not to a server or now the ‘cloud’). However with their changed business model and heavy handed tactics, I made the painful decision to re-enter all my data into a different app and delete this one. At least I don’t have to keep looking at this update notification on the App Store.
★★★★★subscription and paid restrictions
App. It was a great app till it was transformed to a money maker for someone else , an I had the app an paid for it when it first came out an you want me to pay again for the same app !! You have lost a customer an my respect .
★★★★★negative experience without a specific reason· unspecific
This should be a new app. This should not be an update! The old MEO should be left as a non updated and non supported app so that users who wish to stay with that version can. Now, I’m in the uncomfortable situation of having a persistent update icon for an app I will never update again. If I’m unfortunate enough to mistakenly hit update-all, I wind up like many others being forced to pay to get functionality back. Why the App Store has no function to ignore specific updates is a complete mystery...
★★★★★login, signup and account access
App Error. Back in Sept 2017 MEO Classic updated the app and locked early users out of this app. App states that the password is incorrect, when it isn’t. I read the website, have done everything to try to retrieve my info. Then this new ID Lock comes out and I had hoped that these people would have tried to fix that error. They have NOT! I am still getting the same thing incorrect password. Don’t bother trusting people who have no intention of fixing their error for people who have been faithful users for years. This only happened to the earliest users! Thanks a lot!
★★★★★subscription and paid restrictions
Horrible customer experience. I paid for the product MyEyesOnly. It was not free. I paid money for it. Now they are forcing an upgrade that requires monthly subscription. This has to be illegal. Pay us or you can no longer get to your data using the software that you paid for initially. Don’t do it.
★★★★★negative experience without a specific reason· unspecific
Help!. Been using classic version for years.. updated app and it no longer recognizes my password. Contacted developer and was lectured about upgrading to cloud based app for storage. That’s not what I purchased originally. I should be able to use it as originally designed. Developer simply said nothing more could be done. Now update available, but I’ve moved on. Sloppy. Find another app.
★★★★★subscription and paid restrictions
Lost all my passwords. To repeat what other reviews here say, the app locked me out suddenly yesterday. My password for the didn't work. Needless to say this has caused a big problem. The app has been trying to push me to a subscription service for a couple of years. It kind of feels like a scam.
★★★★★an update broke a familiar workflow
STAY AWAY!!!!!!. I've had use this app for a few years now and with the latest update it has now said my password is incorrect and with multiple attempts it will change my password and delete my saved content. Now what??? So great what am I suppose to do now? Update....so the developer wrote telling me to update to the 3 something version. Well I did, and all it’s wanting is for me to start a whole new account, from scratch. All my info is still gone. Went ahead a deleted the app and begin using a new password app and resetting ALL my passwords on everything. Stay away from this app and developer if you hold anything dear to you. DON’T WASTE YOUR TIME OR MONEY!!!! Thanks for nothing!!!
★★★★★negative experience without a specific reason· unspecific
Latest Issue is terrible. Bottom line, I’m locked out of the app and cannot get my data. The lack of communication has been terrible. The blog has fixed but none of them work. I tried everything. Had huge trust for this app and it let me down. Zero stars if I could.
★★★★★negative experience without a specific reason· unspecific
Help. I have had this app for years and after the update it doesn’t recognize my password. Heeeeeeeeeeellllllllllllllllp
★★★★★negative experience without a specific reason· unspecific
Update. I have used the app for several years and I updated to the latest version and now I can no longer get in. I 1000% know my password and the upgrade will not let you get in.
★★★★★negative experience without a specific reason· unspecific
Update shut me out. I can’t login anymore after the this update. How do I access it and get my info out of it?! Miserable
★★★★★login, signup and account access
Extremely annoyed. I love "My Eyes Only". Have been using it for years. Unfortunately I did an app update and now I can't not get into the app. There's no way to reset my password, so now I'm stuck until they decide to fix this problem. Extremely annoyed!!!!
★★★★★subscription and paid restrictions
Broke after IOS 11 upgrade. Terrible app and support. I paid fir this app and now after IOS 11 it just broke. The idiot from support, just told me that if I had the classic, there was nothing they could do. They dis this on purpose so they force us to buy something else. What a scam!!!
★★★★★privacy and excessive permissions
Warning! Scam!. This company is a scam. Do not use them. They should be sued for stealing personal data. Apple should ban them from the App Store.
★★★★★data, history or progress disappears
App Error Locked Me Out. I’ve been using the My Eyes Only app for several years and with many different iPhone generations, so I began to really put trust into its reliability and security. I know my password to enter the app like the back of my hand. I’ve never changed the password, so it’s become routine for me to enter over the years of utilizing the app. Today, September 21, 2017, I just updated my iPhone to iOS 11.0 and now I can’t get into the app. I’ve entered the CORRECT password in multiple times, but it states it’s incorrect (NOT TRUE). I’ve entered the correct password in so many times that it now states that if I enter it “incorrectly” again, it will delete all my data. I’ve lost everything; freaking fabulous! Useless app!
★★★★★negative experience without a specific reason· unspecific
Can no longer log in!. After the release in Sept 2017, I am no longer able to log into the app. So all of my passwords are essentially lost. Awesome.
★★★★★login, signup and account access
After September 2017 Update, can't my password doesn't work. After I updated the app last night suddenly I can't log in with my password, I am stuck, can someone please correct this and undo something so I can sync my password to your pro version!
★★★★★inaccurate results and incorrect data
Was happy, not anymore. Have had this app for years and recommended it to many. After an app update yesterday I can no longer access all my passwords. When I enter my opening password it says it’s incorrect. I have no access to hundreds of passwords.