Authenticator App - OneAuth

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1. ★★★★★negative experience without a specific reason· unspecific

   Pushes never get sent. Annoying trying to access with push notifications never arriving

2. ★★★★★negative experience without a specific reason· unspecific

   The links don’t work. I don’t get the push notifications. Frankly if I wasn’t already vested in this program I would change. It is so hard to use a different computer. It’s bad.

3. ★★★★★negative experience without a specific reason· unspecific

   Bad Security. Security is backwards, and backup codes expire.

4. ★★★★★negative experience without a specific reason· unspecific

   Terrible-. Most complex and awkward MFA app I’ve ever come across. No intuitive, no push notifications, impossible to login. Make me want to change CRM

5. ★★★★★negative experience without a specific reason· unspecific

   Locked out nice upgrade. App updated now it will only stay open and running for less than 15 seconds will no longer scan the QR code and authenticate me so I am unable to access my Zaho account

6. ★★★★★negative experience without a specific reason· unspecific

   Worst app. The worst app - hate it - can’t get into my email because it is so hard to use

7. ★★★★★negative experience without a specific reason· unspecific

   It doesn’t work. It doesn’t work I scan the QR code to sign in and it does nothing

8. ★★★★★negative experience without a specific reason· unspecific

   Doesn’t work!. Complicated

9. ★★★★★login, signup and account access

   Simply irritating. Just not intuitive spent 30 minutes unable to log in before I finally figured it out

10. ★★★★★negative experience without a specific reason· unspecific

    Too much Spam emails. Too much Spam emails

11. ★★★★★negative experience without a specific reason· unspecific

    Frustrating process. I have entered multiple usernames to I guess enter my account. All of the rejected!

12. ★★★★★negative experience without a specific reason· unspecific

    Oneauth. The only man made creation that comes close to being as bad and unusable as this app is possibly Zoho mail itself. Im considering quitting my job so I dont ever have to deal with this aggravating and useless PoS again

13. ★★★★★negative experience without a specific reason· unspecific

    Not needed. Would rather use apple passkey or whatever.

14. ★★★★★login, signup and account access

    Way to complicated. 10 minutes to login. And you are thinking it is my fault. That is your problem

15. ★★★★★negative experience without a specific reason· unspecific

    The authorization code takes way to long. Authorize me today

16. ★★★★★negative experience without a specific reason· unspecific

    Unable to get push notifications. I am unable to receive any notifications for all Zoho apps.

17. ★★★★★negative experience without a specific reason· unspecific

    Hate this. Makes it more difficult than needed to sign in

18. ★★★★★negative experience without a specific reason· unspecific

    Painful. Id rather kill my self than use this again

19. ★★★★★negative experience without a specific reason· unspecific

    Difficult login. Difficult Login process to confusing

20. ★★★★★negative experience without a specific reason· unspecific

    I hate this. I got a new phone and now I’m locked out of my invoicing software. Thanks a lot

21. ★★★★★negative experience without a specific reason· unspecific

    Locked out!. Like other reviewers, I tried the multi factor product this app offered and I am now unable to access my primary account. I have been going back-and-forth with emails from the developer, and instead of simply disabling one authority so that I can access my zoho email account they keep sending me links that result in the same process over and over with still no access to my account. It’s extremely frustrating and I guess Zoho is definitely not the email I need nor is the one authority app.

22. ★★★★★negative experience without a specific reason· unspecific

    When a person changes device it is a nightmare. When a person changes their phone and don’t have access to some saved token, it becomes a nightmare. The sign in options are also very very misleading and the use of terminology like OTPT etc just do t add up. Need to refine this.

23. ★★★★★negative experience without a specific reason· unspecific

    Loops don’t add security. Links account to a physical piece of hardware. If lost, must use a code you must find after years of storage. To reauthenticate it’s necessary to loop back to the old hardware. Terrible system from a use standpoint. Very fragile. Forces recovery codes to be held in insecure location to guard against being locked out.

24. ★★★★★negative experience without a specific reason· unspecific

    confusing options. google authenticator is so much simpler. push notifications didn‘t work. hope i just did not set myself up for a lot of wasted time in the furture

25. ★★★★★negative experience without a specific reason· unspecific

    Terrible. Wastes time, doesn’t work, doesn’t help anything. Very bad. They didn’t think of anything. Imagine you get a new phone. Guess their plan is you get a new job too. Or maybe they just didn’t think about anything. Why is such a bad product existing?

26. ★★★★★negative experience without a specific reason· unspecific

    Loop. I keep getting asked to authorize on app but I can’t get into to it to authorize

27. ★★★★★negative experience without a specific reason· unspecific

    Confusing. Meh

28. ★★★★★login, signup and account access

    Can’t Verify. I tried to login and it tells me I have to verify on the app itself to be able to sign into the app. That doesn’t make sense at all. When I tried logging in with a password, it crashed the app. I’m basically locked out.

29. ★★★★★negative experience without a specific reason· unspecific

    The worst thing I've ever used. This is the worst 2FA app since SMS.

30. ★★★★★negative experience without a specific reason· unspecific

    iPhone setup impossible. Terrible