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J.Crew

300 исходных отзывов · 100% с меткой · 26.7% с конкретным сюжетом

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2.8
из 5, по 300 прочитанным отзывам

Это профиль корпуса, не текущий рейтинг магазина

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Все отзывы 300

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  1. ★★★★вылеты, зависания и ошибки

    Apple sign in not working. Signing in w/ Apple does not work - leads to page where passkey button does not work. Deleting due to this.

  2. ★★★★не хватает нужной функции

    Requires login just to browse. There is no option to browse without logging in to an account. I don't want to have to create yet another login unless I'm at checkout for a purchase.

  3. ★★★★негативный опыт без конкретной причины· без конкретики

    Faulty app. This app constantly glitches, logs you out of your account every other day and rarely works like a basic app should. Better tech infrastructure or platform needed asap!

  4. ★★★★поиск не находит нужное

    Still terrible a year or so later. I downloaded the J.Crew app when it first came out and it was one of the worst apps I’ve ever. I waited a year or so before trying it again and it is still a terrible app. Why are the fonts so extra large that a simple word like “filter” cannot fit on one line? It looks like it was made in 2010 before people know how to make apps. Update June 2026: still THE WORST. I wish I could attached screenshots to this review because it is absolutely the worst interface. When I click on my orders, it is completely blank, a white screen. Terrible!

  5. ★★★★негативный опыт без конкретной причины· без конкретики

    App never works. I would love to give this a better rating but the J crew app consistently has issues. There are always problems with items loading properly or accurately reflecting stock. I love j crew but their app makes me never want to shop online. Please hire app developers that can actually design a working product.

  6. ★★★★негативный опыт без конкретной причины· без конкретики

    Incomplete App. Everything until you click on an item and want further images or details is great. However, for many items, if you want to zoom in, get product info, and even add to cart, you cannot because once you click on the item, there’s nothing there other than “a great image coming soon”.

  7. ★★★★негативный опыт без конкретной причины· без конкретики

    Awful. Horrible app. Never works properly, doesn’t update, can’t do returns

  8. ★★★★негативный опыт без конкретной причины· без конкретики

    What even is this app?. Maybe the worst app I’ve ever seen? How does this even get released? It’s unusable. The prices in the app are different from the prices on the website? Looks like something someone learning how to code would make.

  9. ★★★★вылеты, зависания и ошибки

    The app would crash every time I tried to create an account.. App is super unstable.

  10. ★★★★сохранение, экспорт или отправка результата не работают

    Cluttered app. Needs work. Lots of errors. Use website instead. JC even sends promo codes for in app purchases too. get more downloads, but the app fails miserably App is cluttered and clumsy to use which mimics the low rating in app store. J Crew sends to many marketing emails. Unsubscribing and deleting app. No response needed. Read current reviews and fix rather than send developer response.

  11. ★★★★вылеты, зависания и ошибки

    Broken Apple Pay and PayPal. Flagged the bug to CX and they told me to delete the app and try making another purchase even though I made it on web. I forgot I worked on the QA team and had a test credit card. Also, discounts aren’t applying for Apple Pay.

  12. ★★★★вход, регистрация и доступ к аккаунту

    Terrible. Can’t sign in after update. Death loop trying to reset password. Can’t sign in via Apple. Account locked. Nothing working. Can’t even file support ticket. Would like to give you some money and buy stuff. The year is 2026… how is an app experience for login this awful.

  13. ★★★★вылеты, зависания и ошибки

    Horrendous app. Not only does Jcrew force you to create an account to use the app, but the password reset functionality is totally broken. Latest iOS and iPhone. I want to spend money with jcrew but i can’t

  14. ★★★★негативный опыт без конкретной причины· без конкретики

    Terrible App Experience. Nothing loads properly. Have the items are not able to be viewed or added to cart.

  15. ★★★★вылеты, зависания и ошибки

    Frequent J.Crew Buyer — App Is Broken. I’m a longtime, loyal J.Crew customer and buy frequently, which makes this especially disappointing. The app is consistently buggy—when you click certain items, especially sale items, the price refreshes to $0, the product image disappears, and you can’t add it to your cart. It feels misleading because the item appears available until you try to open it. What’s more frustrating is that the sale section in the app often doesn’t match the website at all. The same category shows completely different items, pricing, and availability. I’ve seen this happen repeatedly—there will be a patch, things improve briefly, and then the same problems return. For customers who shop J.Crew often, the app simply isn’t reliable. It creates a poor user experience and makes it harder than it should be to buy from a brand I otherwise really like.

  16. ★★★★подписка и платные ограничения

    Terrible app. This app can’t tell whether it’s coming or going. My order history just randomly disappears from my account and the app often seems to be out of sync with the website in terms of item availability. There also seems to be a lot more payment and shipping customization through the website than through the app. The website is more convenient than the app.

  17. ★★★★вылеты, зависания и ошибки

    No longer works. The app has been really buggy of late. It doesn’t save my account info between sessions. I also can’t see any product info. When I click on an item, a white screen pops up. There’s nothing showing on the pop up.

  18. ★★★★подписка и платные ограничения

    Terrible app. Crashes, will not take payment, cannot save my address, doesn’t connect to server, super slow. Very frustrating experience

  19. ★★★★негативный опыт без конкретной причины· без конкретики

    Worst App Ever. This app is hands-down the worst app you will ever experience… the formatting on mobile devices is horrible the search function usually screws up. It literally almost makes me not want to buy from them!

  20. ★★★★негативный опыт без конкретной причины· без конкретики

    The app doesn’t apply promo codes. Sometimes the app won’t apply promo codes like the Cardmember promos. It’s glitchy.

  21. ★★★★негативный опыт без конкретной причины· без конкретики

    Poor App Implementation of a Website. If you’re going to offer an app and have some items be app exclusive, at least put some thought into the app. Tons of small usabilities problems; I’m not going to list all of them. But here’s one on the home page: the sale banner blocks the “Wallace & Barnes” collection from being pressed, the app exclusive items!

  22. ★★★★негативный опыт без конкретной причины· без конкретики

    Doesn’t work. I try to open the app and give error, so can’t see what i looking for. I don’t recommend this app

  23. ★★★★негативный опыт без конкретной причины· без конкретики

    Forced to Join to browse the app. Horrible user experience- must sign in to even browse. No other retail app forces you to sign in to use the app.

  24. ★★★★негативный опыт без конкретной причины· без конкретики

    unusable. Constantly crashing, products not loading,etc. I’d love to be able to use the app but the majority of time I want to buy something I find myself using mobile web because the app is so bug ridden it’s almost impossible to look at more than 5 or 10 times before the app crashes or stops loading products

  25. ★★★★вылеты, зависания и ошибки

    Buggy. Buggy

  26. ★★★★негативный опыт без конкретной причины· без конкретики

    Horrible Layout. I just deleted this app so it would stop opening when I wanted to look at results from a web search. The layout is horrible. Honestly the worst shopping app. Start over JCrew!

  27. ★★★★негативный опыт без конкретной причины· без конкретики

    What is with the navigation??. Why give me the option to shop an edit or collection if it’s going to be this difficult to navigate?!?! When I click shop the edit, I just want to see the clothes included and be able to navigate through them instead of this crazy roundabout large image / counterintuitive scrolling situation

  28. ★★★★негативный опыт без конкретной причины· без конкретики

    Where's the zoom?. It's crazy that I can neither tap a photo to enlarge the image nor zoom in to see details

  29. ★★★★негативный опыт без конкретной причины· без конкретики

    Worst App. I love JCrew fashions but this app is the most unintuitive to go through. It’s trying too hard to be trendy and has put navigation as their last priority. I only use it when they have app exclusive items; I logged in today and quickly gave up. Just show me the clothes and stop with these full screen pictures that make it hard to navigate. The design is pretentious and annoying.

  30. ★★★★вылеты, зависания и ошибки

    Bad bad. This app can’t handle the simplest filter. Nor does it allow you to log in after logging out. Everything is a glitch in this app. And no convince since there is no barcode scan option. Useless.