StockX - Sneakers and Apparel

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1. ★★★★★негативный опыт без конкретной причины· без конкретики

   Uses old info when using Apple Pay. There is something wrong with their Apple Pay integration. I bought something using Apple Pay and it used an email and street address that isn’t in my Apple Pay settings or in my Stockx app profile.

2. ★★★★★подписка и платные ограничения

   Awful customer service.. Set my account up for deletion on June 5th. App said in 30 days my account would be deleted. Well on June 18th a payout was issued to my account. And my account was deleted at the same time. Escalated issue via chat to “specialized team” no reply or follow up. Emailed customer service. Was told I needed to create a new account and reply back with the new credentials and they would transfer funds to the new account from old account. No follow thru. Chat once again escalated my issue to the “specialized team” because they said they can’t transfer funds between accounts. Had to screenshot the email from customer service to show the chat guy exactly what I was told. I’m tired of the run around. Shoes sold. Money paid. Just not to me.

3. ★★★★★негативный опыт без конкретной причины· без конкретики

   Fees. Fees are insane

4. ★★★★★негативный опыт без конкретной причины· без конкретики

   The worst. You will get accused of selling fake merchandise when you have proof of authenticity. Sell elsewhere! This is the only platform that has made ignorant accusations. eBay, Poshmark, and mecari do not pull this kind of nonsense. And customer service is no help when you provide all details of authenticity. They think Stussy sells fake products at their own warehouse sale. Insane.

5. ★★★★★негативный опыт без конкретной причины· без конкретики

   They use FedEx. You are better off using goat if you want your package on time, stockx shipped my shoes using FedEx and they are horrible

6. ★★★★★негативный опыт без конкретной причины· без конкретики

   Rip Off. Reselling fake shoes and lying about authenticity and selling for top dollar! Biggest scammers of all time !!

7. ★★★★★негативный опыт без конкретной причины· без конкретики

   Scam. I’m begging my fellow people to get the sneakers verified somewhere else immediately after purchasing. They sell fake shoes more than you believe. Companies never advertise their main complaints and it’s not 100% verified and they never say that. If you are bold enough to order from this scam site then please get them verified. They will act as if you’re scamming them. They will ask for the original box and when you take the StockX tag off the sneakers then you’re at fault. They say we don’t know if you changed them. But if they scan barcode on the shoes they would know if it was the same shoe I brought. Which means 2 things they scanned it or they know and because they can use their policy to scam you. We are definitely living in the end days no one is safe anyone these companies have all the control and we’re just brainless consumers to them.

8. ★★★★★негативный опыт без конкретной причины· без конкретики

   Processing fee. Watch for their processing fee that will get you at checkout if your not ready for it. Tax+shipping and why not another fee too. NO THANKS

9. ★★★★★негативный опыт без конкретной причины· без конкретики

   Return. They don’t let you return until your package arrives which is a long time🙄

10. ★★★★★негативный опыт без конкретной причины· без конкретики

    make sure it’s real.. got supreme spider-man underwear on here when they just came out but there werent any ways to check if the quality was real at the time due to how terrible they felt and fit. now its clear to see these are the obvious fakes from videos of other people online but i can’t even send an email to stockx because they are used, i didn’t plan on returning them but the fact i cant even let them know i got a fake item is pretty weird.

11. ★★★★★негативный опыт без конкретной причины· без конкретики

    Too Expensive. Too Expensive

12. ★★★★★негативный опыт без конкретной причины· без конкретики

    Terrible service. Save yourself the trouble and try a different platform. I’ve waited three weeks and still haven’t received my purchase.

13. ★★★★★негативный опыт без конкретной причины· без конкретики

    Cannot buy as only a guest. I have to get the app and purchase, cannot buy as a guest make it more complicated and difficult. Not convenient at all.

14. ★★★★★возврат деньгами они подменяют кредитом магазина

    No customer support/paid express shipping. Came at the time If I didn’t pay for it. I been waiting on the phone multiple times for 20 minutes with no answers. Tired the chat and email. No response. I paid for express shipping and it arriving at a date which I didn’t have to pay for express shipping. I want my money back for it and I can not reach ANYONE. Horrible customer service. Don’t buy from here and try to get a refund or talk to anyone. You will just waste ur time.

15. ★★★★★негативный опыт без конкретной причины· без конкретики

    dolla. that 20 dollar cash back stuff scammed me

16. ★★★★★негативный опыт без конкретной причины· без конкретики

    i just downloaded the app dog. bro 😂 an immediate review after download is crazy, let me try the app G.

17. ★★★★★негативный опыт без конкретной причины· без конкретики

    Worst customer service-No service. Try calling them. Good luck. Worst experience as a customer by far. I sold shoes and shipped the item with the shipping label provided. The package got lost and/or never left the shipper. I reached out to stock x. They asked me of I have proof it was dropped off. I provided the ups receipt proving it was dropped off. I provided proof and was told I have to check with ups. No help at all. I told them check the tracking # and proof that I dropped it off. Obviously we need to start a claim. I was told they don't offer insurance. So if you sell an item. They will give you a label and tell you to ship it. Be aware. If something goes wrong with the item enroute, it is not covered. You lose. And if they get the shoes and sell it they take a cut. This is why they don't care about customers. They don't lose, you do. You'll wait in a chat room for 20 minutes before you get help. When an agent connects. Extremely limited communication and then they disapper. You have to wait another 20 minutes to get help again. They really expect you to sit and wait around. Tried requesting a manager. Was told email was the only option. Took 2 days to get a response. Literally like doing business with a third world company. I was then told they do not include insurance on the package and is not covered. Basically told me sorry. Good luck and that was it. Unbelievable that they don't include insurance, or atleast offer the seller the option. The whole experience felt like it was by design. Not there for the customer at all. I will be sure to tell everyone about my horrible experience. I am shocked these guys are still in business.

18. ★★★★★подписка и платные ограничения

    I rather use alias. This app is good if you need to know sneaker prices or to grab a pair real quick, but when it comes to selling things, the payout method is too much work. Payment should just go right to my account not to some hyperwallet that then I have to transfer it to my account which of course cost a fee. On alias, they verify the sneaker within one to two days after delivery and payment after verification. This app takes 3 to 5 days just to verify where as though the other app pays you within 3 to 5 days.

19. ★★★★★подписка и платные ограничения

    Never got paid. Sold my first shoe on here and they sent a payout to a closed bank account , and then told me they have no access to recovery the funds so I basically never got paid , worst shoe app ever

20. ★★★★★подписка и платные ограничения

    Fake. If you get unlucky and get shipped fake shoes and tell them about it they will not refund you and say it on you

21. ★★★★★негативный опыт без конкретной причины· без конкретики

    Hidden fees & can’t cancel. Outside of the listing price there are a ton of hidden fees that get added on to the price at checkout.. how did a $106 item come up to $165…. It’s a joke. Not to mention if you realize you got a size wrong or color wrong.. you can’t cancel even if it’s within minutes of placing the order.

22. ★★★★★негативный опыт без конкретной причины· без конкретики

    Exspensive but ok. They okay, prices could be better and they should let people pay in portions with some time of quadpay or something. They make you pay more tha triple market price and makes it up by hundreds. Rip off.

23. ★★★★★негативный опыт без конкретной причины· без конкретики

    How are sellers making profits????. I’m still a amazed as to how in the world is anyone making a profit selling the items for retail??? Like how the hassle of making 30 bucks when you’ll have to pay taxes over a certain threshold. How are people gaining profits lol in my opinion they are and stockx is using some sort of sneaky algorithm to manipulate pricing! I’m going to do a deep dive now they’ve peaked my interest with manipulating the market!!

24. ★★★★★негативный опыт без конкретной причины· без конкретики

    Stay away!!!!! in authentic huge greedy liars. Update : I found out one of the pairs of shoes I got was a fake in authentic Nike. While sitting in my closet on worn, it began to deteriorate. This isn’t real Nike. Read below for another reason Stay Away⛔️⛔️. I’d honestly stay away. They’re very disorganized and charging fees through the roof. They sent me shoes with no box and did nothing about it but offer to return them. Took them 3 days to come to that concluding. Tina was her name. This company is trash and charging fees like it’s the Ritz. Later.

25. ★★★★★подписка и платные ограничения

    Scam. Ordered 2 pairs of sneakers, waited for both for weeeks: one had 0 updates for a week, got cancelled, another one got delayed. It finally showed up and it’s blatantly fake. Like, not even good looking fake, ale Gunci-level fake. What an awful experience. Likely charge back is still a thing.

26. ★★★★★негативный опыт без конкретной причины· без конкретики

    terrible customer service. the customer service is terrible

27. ★★★★★подписка и платные ограничения

    Stuck. My child bought some shoes w/o my consent with my card. He even ordered the wrong size. I tried to contact customer support the moment I found out to cancel the order but I couldn’t, I was only able to get customer support via ai help center I tried to then contact customer support to try to explain the situation and exchange the size. I did as the ai help center said and I initiated a return but first I had to receive the shoe and then return the shoe back to stock x. I had to go through my bank just to get a contact number to reach a live person. I was told that not only could I not exchange the shoe for the correct size but I also couldn’t get a refund back to my original payment. No empathy or compassion at all for the situation. So at this point not only am I angry with my child but I’m angry as well bc I know that I myself would have never shopped on this site myself. I was given a credit on the site and not even for the full amount that my son spent on my credit card. I feel like I am being forced and pressured to actually shop on this site when I never would have to begin with. I’m old school, I’d rather just go to the mall.

28. ★★★★★подписка и платные ограничения

    La peor aplicación de compra online. Mi experiencia con StockX fue TERRIBLE y sinceramente no recomiendo esta aplicación para nada. Compré unos zapatos esperando recibir un producto en buenas condiciones, especialmente porque StockX presume tanto de su “autenticación” y de ser una plataforma “premium”, pero lo que recibí fue una completa decepción. Primero, la caja de envío llegó dañada. Pensé que tal vez solo había sido un problema del transporte, pero cuando abrí el paquete, también la caja original de los zapatos estaba completamente golpeada y dañada y aun mas el propio zapato venia con un detalle. O sea, no fue solo el exterior del envío; el producto ya venía mal protegido o en malas condiciones desde antes. Lo peor de todo fue el servicio al cliente. En vez de devolverme mi dinero como cualquier compañía seria debería hacer cuando llega un producto dañado, StockX básicamente se negó a hacer un reembolso real y responsabilizo a NIKE del daño del zapato. Lo único que ofrecen es crédito dentro de la aplicación, obligándote prácticamente a seguir comprando con ellos aunque hayas tenido una mala experiencia. Eso no es una solución justa para el cliente. Si yo pagué con dinero real, merezco que me devuelvan mi dinero real, no un crédito que me obliga a seguir usando una plataforma en la que ya perdí la confianza. Se siente como si atraparan tu dinero para que no tengas otra opción que volver a comprar ahí. Además, uno espera más de una empresa que cobra tarifas altas y habla tanto sobre “calidad” y “verificación”. Si los productos llegan dañados y encima no quieren responsabilizarse correctamente, entonces ¿para qué están cobrando todas esas tarifas? Definitivamente esta fue una de las peores experiencias de compra online que he tenido. Mucho cuidado antes de comprar en StockX, especialmente si les importa recibir sus productos en buenas condiciones y tener protección como consumidor. Porque cuando algo sale mal, parece que el cliente es el que termina perdiendo. No volveré a comprar aquí y tampoco lo recomendaría a nadie. Y le di una estrella pq no puedo darle cero😡😡😡😡😡😡

29. ★★★★★негативный опыт без конкретной причины· без конкретики

    Garbage. App is garbage and support is a useless bot

30. ★★★★★негативный опыт без конкретной причины· без конкретики

    Still selling replicas. They are still selling replica stuff they need to be stopped