Это профиль корпуса, не текущий рейтинг магазина
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В основном хвалят
В основном критикуют
Без конкретики
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- ★★★★★негативный опыт без конкретной причины· без конкретики
Can’t really appreciate the clothing with the models in weird positions.. It’s not like we spend time on the app to appreciate the models, who are not even nice to look at, or the art work of the photographer. You waste time having to figure out what the outfit looks like with the models looking anger and sloppy. Maube for a magazine…
- ★★★★★негативный опыт без конкретной причины· без конкретики
No button in settings to turn off dark mode. I hate when apps start adapting your system light mode and don’t have an option in settings to turn it off.
- ★★★★★подписка и платные ограничения
SCAM. This is an absolute scam and customer should be extremely careful when using H&M. The price displayed on product pages are not the prices charged in the cart. For example, a kids dress was listed for $6 on the product page but became $8 in the cart. What makes this even worse is that customer support is fully aware of the issue. Instead of fixing the problem, they simply suggest placing the order and contacting them afterward to receive a refund for the difference. In other words, they have no intention of correcting a pricing error that directly affects customers at checkout. Displaying one price and charging another is unacceptable and feels deceptive. Customers should carefully verify every price in their cart before completing a purchase.
- ★★★★★негативный опыт без конкретной причины· без конкретики
Bring back white background. Bring back white background! The new black background does not work for this app at all
- ★★★★★негативный опыт без конкретной причины· без конкретики
Bad app. If you want to buy on h&m go directly to their stores dont buy online very bad service
- ★★★★★негативный опыт без конкретной причины· без конкретики
App Crashes Constantly. I used to love using this app, for the most part. My only real complaint was that I never got notified about things coming back in stock and had to check manually if I didn’t want to miss out. Now, the app freezes/crashes CONSTANTLY. It’s become more or less unusable, meaning I almost never shop here anymore.
- ★★★★★негативный опыт без конкретной причины· без конкретики
Very bad App. Difficult to use
- ★★★★★негативный опыт без конкретной причины· без конкретики
Furious. I only have Capital One credit cards and you refuse to support them. I will not be doing business with you any longer.
- ★★★★★негативный опыт без конкретной причины· без конкретики
Awful. Always an awful experience on this app, whether im using on my phone and especially on iPad. Always freezes. How can a company this larger have this useless app?!!
- ★★★★★негативный опыт без конкретной причины· без конкретики
Don’t use it. Whenever I get something, they always makes a issue whenever I buy it says that it delays it please fix it or destroy it
- ★★★★★вылеты, зависания и ошибки
App is Not working. The app for US shopping is not working. It’s been unavailable for more than 3-4 days.
- ★★★★★вылеты, зависания и ошибки
The app is not working for me. Trato de ingresar a mi cuenta y no me lo permite 😡
- ★★★★★негативный опыт без конкретной причины· без конкретики
Not worth it. I can’t believe you guys took away free shipping for plus members. On top of raising prices of everything this year. I’ll find somewhere that values frequent shoppers more.
- ★★★★★негативный опыт без конкретной причины· без конкретики
Awful. You’re advertising a discount code in the app but it doesn’t work even though all items in the cart are eligible!
- ★★★★★вылеты, зависания и ошибки
Trouble logging in. Ive reset my password several times already and still getting an error message that the password does not match with my email. Not sure what the issue is. Anyone else experiencing this issue?
- ★★★★★негативный опыт без конкретной причины· без конкретики
Hire some QA!. You’re making so much money, yet you can’t hire a QA team to properly test your app. It’s ridiculous how many bugs there are.
- ★★★★★негативный опыт без конкретной причины· без конкретики
Doesn’t work!. Can’t sign in to website. Can’t sign in on app!
- ★★★★★не хватает нужной функции
Needs a serious update. This app glitches freezes and crashes CONSTANTLY. You can’t go a minute without having to exit out of the entire app and restarting it. It was so irritating trying to check out 15 times and the app just kept crashing. You can’t use Apple Pay without it glitching and crashing. You cannot switch apps without it crashing. Needs serious work.
- ★★★★★вылеты, зависания и ошибки
App has some bug , not working. Not letting me entering my delivery address it got completely stuck there worst app
- ★★★★★негативный опыт без конкретной причины· без конкретики
E gift cards. We should be able to add e gift cards to complete orders not limit them to 3 it cancels out free shipping
- ★★★★★негативный опыт без конкретной причины· без конкретики
Bugging Out. It says 20% if you downloaded and used the app. But it won’t let me type any of my information as the keyboard doesn’t pop up. Total bummer!
- ★★★★★вылеты, зависания и ошибки
Very broken. Constantly freezing
- ★★★★★негативный опыт без конкретной причины· без конкретики
Not user friendly. This new app is awful and very difficult to navigate
- ★★★★★негативный опыт без конкретной причины· без конкретики
New update blows. Weak navigation n filters 👎
- ★★★★★негативный опыт без конкретной причины· без конкретики
Apple Pay always faulty. The past 3-4 times I have tried to checkout with Apple Pay (over the course of a few months) the app closes out and I am unable to complete my order.
- ★★★★★негативный опыт без конкретной причины· без конкретики
Sam. Charging for return, no store return, scam in sales
- ★★★★★вылеты, зависания и ошибки
Always problems. This app ALWAYS has a glitch. The most recent problem occurred this last week or so. I keep getting an error message when attempting to check out. I get charged but H&M does not register the purchase. It’s incredibly frustrating as I have to spend time reaching out to customer service to correct it. Seeing how most people now purchase their items online, I cannot understand how this company cannot get this right. This app has had issues since it was FIRST released. Update: I just attempted to order again, same problem!! What is HAPPENING?!!!?? In addition, due to the inconvenience of this glitch the previous time, I was given a discount code because of the inconvenience. Just received an email that the purchase I used this discount on was canceled due to 2 of the items being “out of stock”. I checked the app and both items are IN STOCK. So now I’ve lost that discount. I am so fed up with how poorly this app functions on a regular basis.
- ★★★★★подписка и платные ограничения
Billed my credit card but no order!!. This app gave me an error message when I placed my order and my order never went through (item remains in the shopping cart and order was not processed). But then I looked at my credit card charges and they charged me for the order!!! Now I have to dispute this with my credit card company! I called H&M customer service only to be told by the rep this is a KNOWN issue and many other customers were experiencing the same thing. And they are aware that my card was charged but “don’t worry the charge will eventually disappear”. This is a nightmare!! A warning to anyone using this app!!!
- ★★★★★негативный опыт без конкретной причины· без конкретики
Poor service. I placed an order and was charged but my clothes stayed in my basket . It’s happened 3 out of 5 times . I was placed on hold for 2 hours with costumer service !!’
- ★★★★★подписка и платные ограничения
Every Order Instantly Cancels. As of this morning, every single order I place stalls and I get a pay pal notification that I authorized the payment but then pay pal shows the transaction instantly canceled. No matter which payment form I choose, this is happening. Cannot place an order.