Это профиль корпуса, не текущий рейтинг магазина
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В основном хвалят
В основном критикуют
Без конкретики
подгружаю остальные отзывы
- ★★★★★негативный опыт без конкретной причины· без конкретики
No Language Option within Region. There is no language option within regions, but regions drive availability and store locations. I can browse a region in my preferred language, but not for the region I am located. Lazy choice by the programming team.
- ★★★★★негативный опыт без конкретной причины· без конкретики
Doesn’t work. cancelling the local app and forcing users to download a new one, is justifiable as long as the new one works, I can not choice my country to enter new app, very unprofessional move
- ★★★★★негативный опыт без конкретной причины· без конкретики
Trash. Horrible everything is over priced
- ★★★★★«Доставлено», но в руках пусто
Where is my money?. I made a purchase and a home pickup return. Unfortunately IKEA refuses to refund me my $1000. I spent hours on the chat support and they are clueless.
- ★★★★★негативный опыт без конкретной причины· без конкретики
Scam atp. I’ve tried purchasing my desk 14 times and every time it rejects my card saying I don’t have enough funds even tho I have over 100 enough more then yall took it made me wait a day and then canceled on me
- ★★★★★негативный опыт без конкретной причины· без конкретики
vibed????. app quality dropped drastically recently. claude is that you?
- ★★★★★пропадают данные, история или прогресс
Swedish store, Indian merch. I’m good. Deleted my account.
- ★★★★★негативный опыт без конкретной причины· без конкретики
Kreativ doesn’t work. you can’t open the Kreativ studio (that they removed from the website, to force you to download the app). worthless.
- ★★★★★негативный опыт без конкретной причины· без конкретики
No delivery for best items!!. All of my favorite items are not available for delivery! That’s not fair!!
- ★★★★★негативный опыт без конкретной причины· без конкретики
Log in. The app doesn’t allow me to log into my account !!! Help
- ★★★★★поиск не находит нужное
SIZE RESTRICTIONS!!!!. I HATE that I can’t search for furniture based on specific size! When I’m trying to find a cabinet that is 48in width, I want to be able to find one that is about 48in and not have to scroll through hundreds of other options!!!!!!
- ★★★★★негативный опыт без конкретной причины· без конкретики
Online purchase Shipping and pick up availability are two different things :(. Unfortunately the item I need requires a $35 order to purchase and ship, BUT…. At checkout one of the 2 items are not available for shipping it is store pick up only. And my nearest IKEA is 3.5 hours away. Oh, and another issue last week was, the item is discontinued so we no longer offer shipping on that item. So I drove the 3.5 hours to buy the two items. Very disappointing how in stock, store pick up only, but online purchase will allow shipment with $35 order, but then it says “in store pick up only” because it’s being discontinued 🤷♀️I give up 🤦♀️
- ★★★★★негативный опыт без конкретной причины· без конкретики
Disappointed. Very terrible experience!!!!!!! I am disappointed about the way I was treated. I love this app but then I went to the store and got terrible manners assistance this guy with a beard yelled at us. He looked like Santa. We were about to leave then he yelled at us. TERRIBLE EXPERIENCE.
- ★★★★★негативный опыт без конкретной причины· без конкретики
Beyond frustrating!. The IKEA app constantly has glitches and the website is even worse (if that’s even possible). Further, quality and functionality of planning “tools” aren’t even in the same stratosphere as competitors or AI apps. Using either IKEA platform is akin to the 1990s flip phone vs. an iPhone. IKEA, if you can’t offer an easy-to-use, stable platform that in the words of Steve Jobs “just works”, scrap it and start over. Beyond frustrating.
- ★★★★★негативный опыт без конкретной причины· без конкретики
It’s changed. I used to like this, but the rewards system changed and I don’t like it anymore. Also, whenever you are shopping I always find things I love just for the app then to tell me that the product that it advertised to me and let me add to my shopping cart is not available for delivery, nor is it available at a single location in America. I just tried to place an order and 12 of the 13 items in my cart were not available… why even advertise it to me. I would have just gotten the chair in a different color, but not now that I know that I could have gotten it in a color I prefer for $150 less!
- ★★★★★негативный опыт без конкретной причины· без конкретики
literally never opens on newest iphone. this thing doesn’t work. redownloaded several times
- ★★★★★лишние или неработающие уведомления
Disrespects your notification settings. I turn off all push notifications related to marketing in-app. What does it do? Sends push notifications for marketing campaigns.
- ★★★★★лишние или неработающие уведомления
App doesn't respect notification settings. The app doesn't respect its own notification settings—specifically if you have marketing notifications turned off, it still sends them. I've contacted IKEA about it a couple times, and they're unhelpful and dismissive. They are holding important order notifications hostage it seems.
- ★★★★★негативный опыт без конкретной причины· без конкретики
Server is always down. Every time I open the app it says something is wrong or server is down. I always have to revert to the online site.
- ★★★★★негативный опыт без конкретной причины· без конкретики
Can’t even log in. I couldn’t figure out why I didn’t already have this app, then I downloaded it and remembered why I had previously deleted it. Despite repeated efforts, I never received the code that was supposed to be sent to my email. Yes, it was spelled correctly and yes I checked my spam folder. This is the email for my existing ikea account. I have received plenty of their marketing emails so I know they can email me just fine.
- ★★★★★вылеты, зависания и ошибки
Customer service sucks. Wow I applied for projekt card so i can place an order for an entire kitchen and the application said I’ll get a response in 10-14 days. Then I remembered I had frozen all credit agencies because of them getting hacked and id theft so this morning i unfreeze them and applied again. This time it said I have a pending application so I can’t apply again. I somehow managed to pass bots and AI and talked to 3 different people from 3 different departments/bank no one has any clue or have an actual contact that can help. Now i’ll have to wait 14 days for a rejection letter, then unfreeze my accounts again, then reapply, wait again for it to be approved, then place the order, wait for it to ship and delivered so I can start assembling 20-30 cabinets. All my credit applications so far always been either immediately approved or rejected reminding me my freeze and I’d fix and reapply immediately. It shouldn’t be this in efficient, it’s digital age, I’m either approved or rejected, what’s the 14 day wait for? I’m already having problems with Ikea before even make a purchase, maybe it’s a sign to change my mind and order it from somewhere else.
- ★★★★★негативный опыт без конкретной причины· без конкретики
Doesn’t show images. Doesn’t display images when you click on a product.
- ★★★★★негативный опыт без конкретной причины· без конкретики
Scan and Don't Go. Scan and go would not work. I spent my time scanning everything as I shopped only for it not to work when I got up front constantly showing some kind of programming error at the top. This was not a fun experience.
- ★★★★★негативный опыт без конкретной причины· без конкретики
Not available En language for Romanian store…. Why do not available to select an English language in Romanian locale!? Super stupid… there are a lot of non local customers !!!
- ★★★★★вылеты, зависания и ошибки
App is broken. The app won’t even start, just sits there and spits out “Something went wrong, please try again” over and over
- ★★★★★вылеты, зависания и ошибки
Scanning not working. Nice app, but scanning codes does not work, you must enter numbers manually. (iPhone 15, latest iOS)
- ★★★★★негативный опыт без конкретной причины· без конкретики
IKEA Colombia. No puedo bajar IKEA Colombia
- ★★★★★негативный опыт без конкретной причины· без конкретики
Language. No English for IKEA Hungary
- ★★★★★негативный опыт без конкретной причины· без конкретики
Makes it difficult to view or adjust your cart.. I just deleted this app because it makes it difficult to adjust or view your cart. The website is way better.
- ★★★★★подписка и платные ограничения
Intentional Failure?. Made an order on the IKEA app in August, most of which was to be delivered in October (that long a delay is already a major red flag). Part of the second shipment (1 item of 6 remaining items) was delivered early; after this delivery, both IKEA app and the shipping company (CRST Specialized) claim the order is completely delivered, despite 5 missing items. I spent several hours to get IKEA to re-ship the missing items. I was told to expect delivery in the next 3-4days. Instead the delivery is scheduled for more than 2weeks out, and the delivery list is missing 2 items (2x Rast 3 drawer chests), which are now "OUT OF STOCK" despite being paid for, and processed for delivery. -It seems like IKEA wants to force orders to be cancelled. UPDATE 10/28/2025: rescheduled delivery of remaining items has failed- working w/ customer service rep Jason who has suggested that cancelling the order may be the best resolution.