Shipt: Shopper and Driver

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1. ★★★★★негативный опыт без конкретной причины· без конкретики

   DEACTIVATED ME THEN STOLE MY TIPS. I was deactivated due to dropping 2 orders after they were shopped, due to my car breaking down. I still had $30 in tips and am unable to cash them out. It’s been TWO weeks now and they haven’t been deposited like they should info my account. There also is no way to get ahold of support once deactivated. It’s disgusting they would steal tips like that!!

2. ★★★★★вылеты, зависания и ошибки

   I can’t login. I can’t login it lets me put email and password then acts like it will login and kicks me out with error message I’ve deleted and re downloaded and still same issue

3. ★★★★★негативный опыт без конкретной причины· без конкретики

   Get Bit, Get Shipt. The company lacks integrity. I got bit by a dog within my first week of delivery and they deactivated my account immediately without notice. They’ll used a blanket violation justification but, can’t tell you what the violation was when it’s not based on honesty or evidence. It was an ok side gig but, there are better companies to work for.

4. ★★★★★не хватает нужной функции

   DISCRIMINATION NOT E. O. E. Shipt HQ advised me Marketing discriminates on how orders are offered and withheld and the loopholes to prevent each driver from having the same opportunities. This entire platform needs an audit and to be dissected with a microscope. But I see you shipt I see you.

5. ★★★★★негативный опыт без конкретной причины· без конкретики

   Shoot. La aplicación te da muchos paquetes y paga poco además de que dan más paquetes de lo que realmente caben en tu carro y si devuelves paquetes porque no caben eso te afecta la calificación

6. ★★★★★подписка и платные ограничения

   Payment issues. There is almost always an issue when it comes to payment when the order is complete. Why am I penalized if I am not on time yet the payment takes forever to post and tips are uncertain or come in days later or not all

7. ★★★★★негативный опыт без конкретной причины· без конкретики

   NYC. Used to be a good gig except for now in NYC you need to go ‘online’ to shop and my zone is always full so I’m unable to go online at times so I can’t work.

8. ★★★★★негативный опыт без конкретной причины· без конкретики

   Terrible. Terrible customer service and terrible app

9. ★★★★★подписка и платные ограничения

   Instacart is way better. You have to work so hard to keep your ratings & stats up even though the customers reviews reflect you are doing great. You have to fight hard to get good paying batches only for them to be literally just gas money. Why would I want to drive from China to Peru for $6? Why would I want to carry 6 cases of water & 32 bags of groceries up 4 flights of stairs for $9.50? Don’t let it be a minute late because they’ll drop you down tries so fast it’ll make your head spin! It’s crazy how this platform makes you work harder than a real job & the sad part is, some of us do it to help others but it takes a toll while pregnant & still trying to maintain bills. Way to go Shipt, way to go!

10. ★★★★★негативный опыт без конкретной причины· без конкретики

    Crazy stay away. I delivered 2000 orders for this company and noticed a lot of funny shady stuff like my preferred shoppers would disappear i’ve always been able to accept multiple orders at once but one day I noticed whenever I accepted one order the other orders disappeared. That’s neither here or there on my way to order today. My other three orders got canceled out of the blue. Then I was sent a phone number to Call. I called the number. My account got deactivated no reason at all. I filed a appeal. They emailed me back and told me good luck on my future endeavors. What a smack in the face I worked for this company from 6 AM to 10 PM at night. I kept an excellent status which if you are a shopper for this company, you know how hard that is to do.

11. ★★★★★негативный опыт без конкретной причины· без конкретики

    Horrible app. Worst app ever , do not download!!

12. ★★★★★негативный опыт без конкретной причины· без конкретики

    The shoppers aren’t taking care of. They have giving new hires our preferred customers and adding no monetary incentives. Pay is low and we do not receive a good amount of work because new hires are getting them. Its unfortunate

13. ★★★★★подписка и платные ограничения

    Terrible. This app is garbage and so are the people that are paid the big bucks to maintain it. The app is always experiencing technical issues, the pay earnings lag in updating, and there’s not a week that goes by when orders aren’t able to be processed. We rely on this app for our wellbeing and livelihood but the company is not maintaining it properly. If I could give it a “0”, I would. This billion dollar corporation needs to do better.

14. ★★★★★негативный опыт без конкретной причины· без конкретики

    Alcohol Certification Revoked for no reason. I’m highly upset with this company by revoking my alcohol certification to deliver alcohol for unknown reasons. I never did anything wrong and yet, I get an email about my certification being revoked due to scanning my own ID. I have no clue where they get these details or information but I have never done that. I’ve carefully checked all members ID carefully to ensure that they are the legal age limit over the age of 21 and I make sure to scan their ID. It is not my problem if their app sucks or is always running into glitches all the time like usual. Either restore my alcohol certification, or you will meet legal consequences by me hiring a lawyer.

15. ★★★★★негативный опыт без конкретной причины· без конкретики

    Horrible app. I quit! If I gotta keep uninstalling the app to work then it’s not worth it!!!!

16. ★★★★★негативный опыт без конкретной причины· без конкретики

    Giving me nothing. I’ve been logging on and off checking for orders for 2 weeks now nothing shows up

17. ★★★★★негативный опыт без конкретной причины· без конкретики

    Horrible app and service for shoppers they dont help. Horrible the way the app says before getting order the customers tip and later gets posted and no tip

18. ★★★★★негативный опыт без конкретной причины· без конкретики

    Poor management in regards to protecting shoppers. Shipts practices are unfair in regards to ratings. They allow a member to rate shoppers on things that are out of of their control. They rate with a one star and then don’t put anything in regards to why they give that rating. Shipts review of ratings is also unfair.

19. ★★★★★поиск не находит нужное

    I dont get this app. I just signed up or at least I think I did. There's no instructions I can't find anything. The email says as you'd vehicle but WHERE. This app sucks I can't even do anything and I haven't seen a single order

20. ★★★★★негативный опыт без конкретной причины· без конкретики

    Ruined the app. They now make you press go online and you can’t get even view orders until they let you go online.

21. ★★★★★негативный опыт без конкретной причины· без конкретики

    Payout. The payout takes too long

22. ★★★★★негативный опыт без конкретной причины· без конкретики

    Don’t waste your time. I’ve worked on multiple shopping platforms, and Shipt is by far one of the most frustrating for personal shoppers. Unlike other shopper apps, Shipt provides virtually no guidance on where to find products in the store. Competitors often provide aisle, section, rack, and shelf locations that help shoppers work efficiently. Shipt leaves shoppers wandering the store searching for items, wasting valuable time. To make matters worse, the customer-facing app often lists products and brands that don’t actually exist in the store or are outdated. When shoppers can’t find items that aren’t there, customers frequently blame us and leave poor ratings for circumstances completely outside our control. Shipt expects shoppers to provide excellent service but doesn’t provide the tools needed to succeed. Better store mapping, accurate inventory information, and improved product listings would greatly improve the experience for both shoppers and customers.

23. ★★★★★негативный опыт без конкретной причины· без конкретики

    Shopper Capacity. Used to be a way for me to earn extra income but now I can’t even get on to claim orders because of the shopper capacity is too high for my NYC area. It’s annoying.

24. ★★★★★не хватает нужной функции

    deactivation. I had a frustrating experience working with Shipt. My account was deactivated due to late deliveries, even though the delays were caused by things completely outside of my control, like heavy traffic, long checkout lines, stores not having enough bagging stations available, and unrealistic timing expectations built into the app. Despite communicating and still completing every single order, delivering everything correctly, and never stealing or mishandling items, the system showed no flexibility for real-world situations drivers deal with every day. What makes this worse is that Shipt seems to prioritize strict timing metrics over the actual quality and honesty of the driver. Their estimated completion times are unrealistic because they don’t properly factor in the time it takes to drive to the store, shop for items, wait in checkout lines, bag everything, and then drive to the customer — all while forcing drivers to stay within a strict delivery window. On top of that, drivers can’t start too early or too late because the app may remove or release the order entirely. It creates an impossible situation where drivers are pressured from every angle, even when they are doing everything they can. I also appealed the deactivation and was denied, despite the fact that all orders were still delivered successfully and there were no issues involving theft, missing items, or dishonesty. The only issue was being late due to circumstances outside of my control. Drivers should not be punished for traffic, crowded stores, or delays caused by the platform’s unrealistic expectations. Overall, the lack of support, fairness, and understanding for drivers was extremely disappointing. Gig workers already deal with unpredictable conditions every day, and Shipt needs a system that accounts for real-life obstacles instead of automatically penalizing drivers who are genuinely trying to do good work.

25. ★★★★★негативный опыт без конкретной причины· без конкретики

    NOT WORTH IT FOR DRIVERS. If you are the shopper then oh hell yeah is this App worth it. If you are the driver…well then you’re miserable… 60-120 minutes per order to complete to make $15.00… GREAT DEAL for the shopper…but as for me as a driver…I’ll look elsewhere. I literally just received a $20 cash tip delivering Topper’s Pizza. DO NOT DRIVR FOR THIS APP. IT’S TOO MUCH INVOLVEMENT AND TOO LITTLE COMPENSATION. GARBAGE

26. ★★★★★негативный опыт без конкретной причины· без конкретики

    Too many shoppers… Not enough orders. Way too many shoppers and bundles are in separate towns. This used to be something I could do to earn money and put food on the table for my family. However, lately I can’t even fill my car with gas. The bundles are spaced so far apart that I’m going to two different cities in order to deliver one order. These have to be organized better and more efficiently.

27. ★★★★★списали деньги, водителя не прислали

    Fraud. Watch these people.. I recently was a driver and I never got paid my 1st check. However being told it was going to be reprocessed into another bank account because I used another one then the one I used. They kicked me off the Shipt app for having a 89% then to add on top of that. When they deactivated my account they emailed me an said when they tried to reprocess my first check which I feel they never tried they said “reprocess took to long” but it didn’t take long to give me my 37$ the day I made before they kicked me off Memorial Day. Terrible company. And I want my 261$ I been emailing them back to back to back an no response. I want my money! You cannot take people hard earned money especially the wear an tear I put on my car come on now!

28. ★★★★★негативный опыт без конкретной причины· без конкретики

    Horrible. I applied before they were in my area and was told that since I was turned down before they were in my region I would never be allowed to work with shipt.

29. ★★★★★негативный опыт без конкретной причины· без конкретики

    Just started. The pay is so low I don’t even want to do my first delivery/order like really 6 dollars to go 20 miles is crazy

30. ★★★★★негативный опыт без конкретной причины· без конкретики

    Lawyer Up. Deactivated me with no reason. Called 10 times to try and get a reason they told me check email. Nothing is in email. I know to search the name of sender and nothing. So I called to try to get a reasoning….no one wants to help. I ask for the reason so I can appeal. To appeal you must fill correct form for certain appeals. I couldn’t get the correct form because I didn’t know the appeal type. So I submitted an appeal and it was denied. No reason just denied. I’m seeking legal action. They won’t tell me what I did (cuz I didn’t do anything) I had 5 stars , preferred shopper for more than 15 people My customers loved me. Use them how they use you and find something better.