Better Homes and Gardens

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подгружаю остальные отзывы

1. ★★★★★негативный опыт без конкретной причины· без конкретики

   Updated App on iPad, no longer opens on device. I just updated both my iPad and the BH&G app, restarted and the app will not open.

2. ★★★★★подписка и платные ограничения

   Subscription Issues. I purchased a one year trial for $14.99 that I have not been able to access after two e-mails to Meredith, a 41 minute conversation and screen shadowing with Apple, and a phone call with Better Homes & Gardens. I get a message that even if I cancel my subscription, it is active until January 2025 a year from when I first purchased it. I did end up buying 4 individual past issues back to January/February at $4.99 each, so I will have them to read on vacation. Circular blaming without resolution, the worst customer service run around EVER. Paid $35 for 4 magazines because ) I really like the magazine, 2) I cannot find anyone that can resolve the issue, and 3) I really want to read them while of vacation. Highway robbery.

3. ★★★★★негативный опыт без конкретной причины· без конкретики

   Can’t download !. Terrible app! Terrible customer service. Won’t download. Won’t restore iTunes purchases. I signed out as recommended and now the app doesn’t even recognize my id. I updated the app. I can access my old library but such a bummer I can’t access new content!

4. ★★★★★негативный опыт без конкретной причины· без конкретики

   App is always crashing. App is always crashing and the special issues don't always open.

5. ★★★★★подписка и платные ограничения

   Stopped working. I have not been able to download magazines on a subscription paid thru next November for several months. I was able to restore last year’s content, but nothing for the current year although it shows a current subscription.

6. ★★★★★подписка и платные ограничения

   App will not restore purchases. I upgraded my phone and I went to restore purchase and it says restoring purchases but it doesn’t.. 3 issues have come out that I paid for!

7. ★★★★★негативный опыт без конкретной причины· без конкретики

   Impossible to download magazines. I struggle to download magazines every time i open the app. Spinning wheel and i never get anything. Love the magazine, just wish the app worked.

8. ★★★★★подписка и платные ограничения

   Downloads error. I’ve tried to send communication through the app, but it doesn’t go through. I’m not able to download any magazines for months. I have an iTunes subscription and signed in with email address. Tried deleting and reinstalling the app several times. My software is up to date on a newer iPad.

9. ★★★★★поддержка не отвечает или не решает проблему

   Great magazine/ difficult APP. I have been unable to download June or July issues No response to support requests

10. ★★★★★подписка и платные ограничения

    Magazines do not download and no support. I have enjoyed my online subscription for the past three years. However, after my subscription renewed this May, I lost access to all previously downloaded magazines and was unable to open or download current magazines. Restore purchases says it works, but no restoration. When I called the magazine, they said subscriptions and subscription problems must be resolved by the Apple Store. However, I cannot find an avenue, site or contact for support services for this subscription. Conclusion: This app does not work. There is no support. Better to subscribe directly from publisher.

11. ★★★★★сохранение, экспорт или отправка результата не работают

    Cannot download editions. Receiving error messages when downloading any editions.

12. ★★★★★вылеты, зависания и ошибки

    Update needed!. Wont open the magazine 🤨

13. ★★★★★триал, списания и возврат денег

    No Free Trial. I submitted a one year subscription with a one month free trial. Could not download the current month’s issue. Instead the app asked me to buy the current month’s issue rather than viewing it for free during the trial period.

14. ★★★★★подписка и платные ограничения

    Constantly buffing. My app has been buffing for over a month now ,has the app been discontinued,I miss my app and I have paid for it and would like to now what to do from here. I was wonder if there is any other alternative for this issue. Thank you

15. ★★★★★негативный опыт без конкретной причины· без конкретики

    I can’t see the magazine. I’m not able to download it says purchase notfound

16. ★★★★★медленная работа и долгие загрузки

    Slow to download. Takes too long to download the magazine!

17. ★★★★★подписка и платные ограничения

    Broken!. Updated the app and it’s utterly broken. I can’t restore my purchases through iTunes so not only can I not get the most recent issues, but I can’t access the older issues I’ve paid for. The “Restore iTunes Purchases” instructions IN the app don’t work, then I tried the instructions that the developers left on other poor reviews and that didn’t work either. I’m letting BH&G know that this app is costing them customers.

18. ★★★★★подписка и платные ограничения

    New Updates lose all old issues!!!. No instructions on where to find account number to restore old purchases. By the way- your account number is the first 9 numbers after "BHG" on your mailing label. Once I got into it that way I still only had the last three issues available. My subscription is so old that the email connected to my account number isn't even around. There is no way to update your email address- only the password. And to update the password they send a link to -guess what- your email!!! I've had so many issues when they update these magazine apps over the years. Every time I try to use it there's a new update and I start from scratch. It's SO frustrating. The "help" section has NOTHING! Please fix and restore our old issues and make it more user friendly.

19. ★★★★★негативный опыт без конкретной причины· без конкретики

    Terrible service and experience. New application is useless. Get this fixed!!

20. ★★★★★негативный опыт без конкретной причины· без конкретики

    Does not recognize my iTunes account. The frustration is not worth the price.

21. ★★★★★подписка и платные ограничения

    App is Crap!!!!. I’ve been a subscriber for years and your new app doesn’t recognize my newly paid iTunes subscription renewal. Get this fixed immediately, or I’m gone forever!!!

22. ★★★★★подписка и платные ограничения

    Can’t restore purchases. Just tried to restore my BHG purchases and I keep getting the “user does not exist” message. I wonder how long before we get the news report of them “filing for bankruptcy”!! I’m paid up until 12/23/19 but can’t see any of my past purchases. Canceled my subscription so I wont get ripped off again.

23. ★★★★★подписка и платные ограничения

    Can’t get my BHG issues. Tried and tried but doesn’t recognize me as a subscriber. (I’ve subscribed for 2 years). However, I’m still getting billed every month for this magazine. This is crap!!!! So I’m paying for something I can’t read!!! What a scam.

24. ★★★★★подписка и платные ограничения

    New app is crap. It won’t recognize my iTunes subscription. Buyer beware!

25. ★★★★★подписка и платные ограничения

    Why?. If I paid for a subscription (and that's probably irrelevant), why can't subscribers or anyone for that matter see an option for special additions? I'm ok with paying more for them, but they aren't even "available" to see.

26. ★★★★★подписка и платные ограничения

    App Won’t Open; Customer Service Report Won’t Submit.... Paid for subscription and several years of online magazines that I cannot open. Used to work but no longer. Refund?

27. ★★★★★негативный опыт без конкретной причины· без конкретики

    Won’t open.. I am not able to open this app anymore. I hit the icon it opens for a second then closes. I’ll give 5stars if I can read it again. I really enjoy the magazine. Any advice on how to get this to work again?

28. ★★★★★поддержка не отвечает или не решает проблему

    App doesn’t work. Print magazine is great. App is horrible. It will not let me sign in. Contacted customer service twice. No response. Maybe someone will get back to me from this review?? Doubtful.

29. ★★★★★негативный опыт без конкретной причины· без конкретики

    From bad to worse.. I loved the old interactive format, looked forward to it every month. Content is still good, but the Magic is definitely gone. Also, not having live links in an e-zine is frustrating. So that’s the bad. The worse is, starting this month the App crashes on opening. Can’t even read the magazine at all!

30. ★★★★★подписка и платные ограничения

    Terrible.. Paid for a subscription but the app won't recognize it. Won't work on my phone or iPad.