UBS Wealth Management

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1. ★★★★★негативный опыт без конкретной причины· без конкретики

   Worst app ever. Can’t do any mobile transactions for a long time.

2. ★★★★★негативный опыт без конкретной причины· без конкретики

   Remarkably Bad App. Constantly crashes and limited user access and functionality

3. ★★★★★не хватает нужной функции

   App very weak. This App pales in comparison to Fidelity, where Fidelity lists all relevant historical charts with Index comparisons and many different dates. Wish it offered historical data

4. ★★★★★не хватает нужной функции

   20 year old UI. The UI is terrible. This app is not intuitive and is incredibly annoying to move around in. It needs a complete overhaul. Maybe get someone who isn’t 90 years old to give it a face lift from this generation.

5. ★★★★★блокировка или удаление аккаунта без объяснений

   Poor customer service with delay in cash disbursement. I used UBS to buy company stocks and when I left and opted to sell the shares, they blocked my account due to change in address. I submitted a document to have my address changed and still they didn’t remove the block. It’s been 10 days and I haven’t gotten my cash disbursed and when I call they say they are understaffed and don’t know when the problem will be solved. Bank with them at your own risk.

6. ★★★★★негативный опыт без конкретной причины· без конкретики

   Michael Lowry. You need to be more like Fidelity. I don’t like have to place trades through a broker. I self manage my own accounts.

7. ★★★★★медленная работа и долгие загрузки

   Horrible app. Always slow. Too often down ‘for maintenance’. Often down in the middle of the night (ET) for absolutely no reason. It’s just terrible.

8. ★★★★★негативный опыт без конкретной причины· без конкретики

   I’m old. Top hard to photograph deposits

9. ★★★★★негативный опыт без конкретной причины· без конкретики

   Worst UI ever. Both the web and mobile version of this institution are horrific, so bad.

10. ★★★★★негативный опыт без конкретной причины· без конкретики

    Outdated. Website is not user friendly in obtaining certain information

11. ★★★★★негативный опыт без конкретной причины· без конкретики

    Terrible. App is not reliable, always under maintenance, and does not have a good user interface

12. ★★★★★подписка и платные ограничения

    Poor functioning. This app is terrible. The most difficult financial app I have ever used (out of 5 I currently use). Functions as simple as paying credit card crash often or just don’t work at all. Will likely cancel credit card solely because of the app.

13. ★★★★★не хватает нужной функции

    Needs the ability to generate graphs. Should be Easton track trends

14. ★★★★★негативный опыт без конкретной причины· без конкретики

    App. Blows chunks!

15. ★★★★★негативный опыт без конкретной причины· без конкретики

    Trying to get a hold of someone. Trying to get a hold of someone and the phone hangs up on me instead of connecting me. Not happy.

16. ★★★★★медленная работа и долгие загрузки

    Worst app ever. It is hard to believe a multimillion company would have such abysmal app. Slow, limited functionality, faulty.

17. ★★★★★негативный опыт без конкретной причины· без конкретики

    Need dark mode. Please please please please please enable Datk mode. It is almost impossible to see text on the screen with such a bright background.

18. ★★★★★негативный опыт без конкретной причины· без конкретики

    Always problems. UBS SEEMS TO ALWAYS HAVE ISSUES

19. ★★★★★негативный опыт без конкретной причины· без конкретики

    Lip service. I have been trying to go paperless for well over a month. I called up and they told me yes you are going paperless. You will be receiving a notification in the mail confirming such. Yet I continue to get regular correspondence delivered to my home address. I have gone on the app numerous times in trying to go paperless for all communication in the SAVE changes button at the bottom is totally grayed out. I don’t get it. How do you go paperless when you keep getting lip service and app doesn’t work. If I guess I will be making another phone call. Maybe someone will follow through

20. ★★★★★негативный опыт без конкретной причины· без конкретики

    App is unusable for RSU’s. The information is incredibly limited. Vesting schedules are not available. (website has a link for it but doesn’t always work) Overall I don’t have any vehicle to reliably track and manage my holdings with UBS (which my employer requires). It’s so bad that as soon as any assets are available, I transfer them to another brokerage.

21. ★★★★★подписка и платные ограничения

    App Blows. Worst app of all the major brokers. Hard to navigate, difficult to find your cost basis and why wouldn’t you show what the value of your account is on a 7 day, month, 6 month and year to date value

22. ★★★★★негативный опыт без конкретной причины· без конкретики

    Is this a joke?. One of the worst app and website with lack of taste and functionality. I don’t know how this company is surviving. Please look at competitors and learn.

23. ★★★★★негативный опыт без конкретной причины· без конкретики

    Never saw anything less user friendly. Worst financial app

24. ★★★★★медленная работа и долгие загрузки

    A Terrible Platform. It’s slow, clunky and too prone to glitches. I don’t understand why they shut it down seemingly every weekend to address system upgrades. It’s also too difficult to measure performance and projected income. If I didn’t love my financial adviser, I would have bailed on UBS because this platform is so bad. The UBS tech team should be ashamed.

25. ★★★★★медленная работа и долгие загрузки

    Ready to Give UP - UBS Did. This app is grossly inadequate. For some reason being able to see the performance of your portfolio is not a priority even though it mentions the performance of index is that you might be compared against. It really reflects poorly on the company and the wealth advisors. Robinhood, Fidelity, and many others are vastly superior. I am about ready to move my money and give up on UPS as they have given up on this app.

26. ★★★★★негативный опыт без конкретной причины· без конкретики

    Erroneous balance. Unbelievably, UBS admits to a bug that simply reports a completely erroneous balance. When I called in, they admitted bug was affecting many clients. Bug has been this way for >24 hrs.

27. ★★★★★негативный опыт без конкретной причины· без конкретики

    Trash. Can’t login thru app for more than a week Total junk

28. ★★★★★негативный опыт без конкретной причины· без конкретики

    Don’t like it. Too difficult to read and navigate. Text is too light

29. ★★★★★негативный опыт без конкретной причины· без конкретики

    too complicated!. Genuinely one of the worst apps I ever dealt with. it’s not really clear how to work with this app. it’s unnecessarily too complicated for the simplest tasks like selling your shares!

30. ★★★★★негативный опыт без конкретной причины· без конкретики

    Complete Rubbish.. Holy 1999 look and feel. Steve Job is turning over in his grave. The people who designed this interface have a wonderful future in the hospitality industry.