SecureSafe Password Manager

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1. ★★★★★подписка и платные ограничения

   No warning of ending subscription. There is no email or app warnings of your subscription ending. Make sure you set a calendar alerts prior to your term expiring or you won’t be able to access passwords until you pay the ‘ransom.’ Extremely frustrating. Password fill only works for some apps and websites, less and less over time.

2. ★★★★★вылеты, зависания и ошибки

   No updates in over one year. Facial ID remains broken. Facial ID is still broken and the app forces you to log onto the website. There is no update to fix in the near future. Why have an app in the first place?

3. ★★★★★негативный опыт без конкретной причины· без конкретики

   Can’t open app. I’ve been using Secure Safe for many years and liked it. But for the past month or two it won’t open for me. It keeps telling me password is invalid and it’s the same password I have been using for a while. I even had face recognition on it but it doesn’t come up either. They have my money but the app is useless to me. They keep saying they are working on the issue but haven’t fixed it yet. Very upset because some of the passwords only exist on the app!!!

4. ★★★★★подписка и платные ограничения

   Stopped working again. Go find a different password saver. This is a pain. It doesn’t recognize Face ID most of the time. It’s a hassle and not worth the aggravation, and I pay for mine! I have filled in the user name and password a dozen times and several times I get through to the next level with a bunch of letters and numbers, I answer the puzzle and every time it says incorrect user name or password!! I have gone down this same rabbit hole many times where I am locked out of SecureSafe for one or more days and out of the blue I use FaceTime login days later and it logs me in! Which tells me it is your app that is at fault and broken!! This has been happening to me on and off for years. I’m sick of it!

5. ★★★★★негативный опыт без конкретной причины· без конкретики

   What the heck are you doing to FIX THE LOG IN PROBLEMS??. By reading the complaints, it seems like EVERY review is complaining about the same set of log in problems FOR ALMOST ALL OF THE YEAR 2025, and every SS response directs the user to contact the customer support department. NOT ACCEPTABLE .

6. ★★★★★вход, регистрация и доступ к аккаунту

   Signing in. What is happening lately with the app that will not accept th password. No problem with the password, same as always but it will not accept and not allow me to enter the app. I’ve checked for updates but still same problem. It sends me to the website where I must play a game of guessing more than three times and still the site won’t open. Why can I not used the app?

7. ★★★★★негативный опыт без конкретной причины· без конкретики

   Logging issues. It’s been months and logging issues are still present, very disappointing and don’t understand all this complains for months now and the company or developers haven’t fixed only keep making worse. Don’t feel safe using this app anymore. Will start looking for a new one soon. Very disappointing

8. ★★★★★разблокировка по биометрии (Face ID / Touch ID)

   App no longer works. Update 08/25. Please fix the app! Still the same problems with the app on iPhone or iPad that’s been going on for a long time at this point. Now very inconvenient and time consuming to try and use. I once really enjoyed this app. Been trying to give them time to fix these issues but it’s looking like it’s not going to happen. Unfortunately, probably going to have to move on. As many others have noted,can no longer log in via the app on my iPhone or iPad using Face ID or Touch ID. Get error message to go to web version to sign in. This is the only way to log in. I have been using and enjoying this app for years but without a fix soon I’ll have to start looking for an alternative.

9. ★★★★★медленная работа и долгие загрузки

   Product has Declined. This product use to be very easy to use. Now it takes forever to access my passwords. Typically, it takes about 4 attempts or more for me to get in.

10. ★★★★★негативный опыт без конкретной причины· без конкретики

    Log in error continuously. I’ve used this app for years without any issues. Within the last year, I continuously get log in error and require me to use Web access. Sometimes requires additional entry of characters to confirm I’m human. This is a common issue reported in recent reviews. Either fix it for your customers or we will find a more reliable and easier to use service.

11. ★★★★★негативный опыт без конкретной причины· без конкретики

    Terrible app. I have been using SecureSafe for years and instead of improving, it keeps getting worse. Caps come on when you are creating a password. A “tripped security measure” requires you to use the internet instead of the app (making the app almost completely redundant). If you want to quickly look up a password on a regular basis, don’t use this service

12. ★★★★★негативный опыт без конкретной причины· без конкретики

    What did you do. This WAS a great program! Now, it’s a nightmare to use. Face ID no longer works, constantly requires me to login via the web, put in my password & then the nonsense with the wiggly letters & numbers. All while I am actually trying to get onto ANOTHER website to get something accomplished. I’ve contacted support & received pat answers; reinstall, restart your phone. How about some actual support?? Very very disappointed in an app I’ve used for almost a decade.

13. ★★★★★негативный опыт без конкретной причины· без конкретики

    Leave Well Enough Alone. App was once great. Now getting messages to logout and back in with no internet selected. Will be searching for a new app.

14. ★★★★★подписка и платные ограничения

    Not VPN friendly, even with Face ID enabled. If you are like me, having a VPN turned on all the time(proton VPN in my case) this app will rarely open immediately, even if you enable Face ID, because its built in security measurements are not intuitive and will redirect you to the website where you have to enter ridiculous CAPTCHA, then way to the two factor authentication code, and only after that you can go back and signing into app, which defeats the the whole purpose of having it on your phone in the first place. This has been going on for a while, I doubt I will renew my subscription. The new Apple password manager seems to be working much much better without any issues with VPN

15. ★★★★★негативный опыт без конкретной причины· без конкретики

    Avoid due to login issues…STILL happening. I used to love this app, now I’m a prisoner. For the last few months most times I try and use the app I’m forced to a web login. Very intrusive as I access my passwords many times per day. In the last week, 100% of the time I must use web login. Workflow crushed. AVOID until this is fixed.

16. ★★★★★пропадают данные, история или прогресс

    Works till it doesn't. This app lost all my information after years of being consistent. I tried to log in to access my information and they lagged me out, seemingly changed my password, and I lost everything I saved there. I wish there was an alternative verification method but the option that they gave me was nothing I knew to set up.

17. ★★★★★негативный опыт без конкретной причины· без конкретики

    Used to work great. I’ve used this app for several years with no issues. The last 6 months it rarely opens and try’s to direct me to the web browser version almost every time. It’s very annoying because I have all my stored passwords on the app and you can’t even use it.

18. ★★★★★негативный опыт без конкретной причины· без конкретики

    Support is very poor.. Getting support is very difficult.

19. ★★★★★вылеты, зависания и ошибки

    8 year of info on this app and they screwed me. Use another app. Won’t accept my passwords and faceid stopped working. my face hasn’t exactly changed what a joke. Don’t put your info in danger.

20. ★★★★★негативный опыт без конкретной причины· без конкретики

    No Access. Been using this app for years to manage my passwords with no issues. Within the past few months I have not been able to log-in and directs to a website. I had to dig through years of emails for the security code, and when I finally entered all 40+ digits it still did not give me access. Years of passwords lost. I am beyond mad at this point and I see from other reviews I am not the only one dealing with this. FIX THE ISSUE!!!!

21. ★★★★★негативный опыт без конкретной причины· без конкретики

    Use to be good. Can’t log “A security measure has been activated. Please log in with the web version to verify your account.” But then u go to the website and log in but there’s no place of “verify your account”

22. ★★★★★подписка и платные ограничения

    Stopped working. I used the paid version and always loved it. Recently it won’t let you log in with Face ID or using the password. I contacted them and they blame basically the iPhone and said you need to do an update. So I did update it and it seemed for a short time the last couple weeks it’s been working. All of a sudden, it’s the Same stuff again. Basically it wants you to login and if I’m on my phone, I can’t really login on my phone in Safari or any other browser Know my password. And I have no way to get it because it’s insecure Safe so I have to go to my computer. And if I’m not at home and I needed to get a password, I would have no way to get it because I can’t login on my phone. So basically would force me to keep a password for the actual SecureSafe app in an unsecure location because of the way it works. I love this app and I’ve read other reviews that other people are having the same issue and they can’t seem to fix it. These people are in another country and they don’t seem to communicate very well and I’m really really Sick of it. And I can’t seem to find an app that’s any better because they all seem to have the same problem. Update: so I played your stupid game and when it told me I couldn’t get in on my app I go and I had to go in on my phone OK because when you hit it, you have to go in on your phone. I have no choice so I know what my password is so I go in on my phone. I know the password is correct. So what does it make me do it makes me have to write some stupid silly. Well every time I type in with that stupid code is the best that I can read it because it’s made in some kind of lingo that read it OK so it doesn’t accept it so I do it again. Does it accept it. So I do it again I did it five times. This is to the point of ridiculous and if you don’t fix this problem with this app, that’s it I am done and I am a paid subscription. I’m going to look for another app and then I’m going to stop your app and get out of it because I am so fact that I can’t get in on my phone app it’s ridiculous. Fix the problem or goodbye. I can’t even go to the development and put a complaint in cause point and that’s it I can’t go any further. I don’t know what’s up with that either. Nothing works you people are disgusting goodbye good riddance

23. ★★★★★негативный опыт без конкретной причины· без конкретики

    Can’t log in. was such a good app but lately every time I go to log in it says “a security measure has been activated. Please log in with the web version to verify your account.” I can’t figure out how to remove this “security” measure that I never added. Looks like others have been having this problem for a while and it hasn’t been resolved.

24. ★★★★★негативный опыт без конкретной причины· без конкретики

    What a joke. If I knew this security measure activated was going to happen all the time i would have dropped this app. Just staying to login using web and go through the unreadable bot message and then no explanation of the security measure.

25. ★★★★★негативный опыт без конкретной причины· без конкретики

    Why bother?. App worked great for years and now I’m forced to use a browser. What’s the point of having an app? I’m converting to something else.

26. ★★★★★вход, регистрация и доступ к аккаунту

    After being a user since 2012 I’m done. I do not know what has happened to this app, but it is no longer usable. It gives me a message about recovery and to log into the web based services. I finally gave up and create a new account, BUT now you only get FREE 10 passwords, when users originally got 50 for free. After entering in 10 passwords, I am faced with the same problem I was having before.

27. ★★★★★негативный опыт без конкретной причины· без конкретики

    No problems for over 10 years until now. I just changed from an iPhone 11 to an iPhone 15 and I can no longer get my password to save or Face ID to work. Is this no longer an option or is it an iPhone thing? It also makes me use the web version half the time which is also a pain. I think I might have to change apps but I really don’t want to. I have emailed the company for help and although they answered my first email they never responded to my second. I think I’ve been using this app for like 12 years!

28. ★★★★★негативный опыт без конкретной причины· без конкретики

    What is going on?. I have used this app for years and recommended it to a lot of friends and family. Now, however, on iOS, the app continuously makes me go to the web for some verification every time I use it. If I wanted to do that, I wouldn’t have installed the app!!! I see several other people are having the same problem. I have the pro version but am now asking myself if it was a waste of money. I’ve waited quite a while for this to be fixed - won’t wait much longer before moving to another app.

29. ★★★★★вход, регистрация и доступ к аккаунту

    Written in a foreign language. I cannot log in to the website because the text is in a foreign language. It should be in English.

30. ★★★★★негативный опыт без конкретной причины· без конкретики

    No longer works in app. Requires you to login to web version and enter a very long captcha in order to see passwords. I plan on cancelling and switching to another service. Do not recommend even the pay version due to this.