Seamless: Local Food Delivery

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подгружаю остальные отзывы

1. ★★★★★негативный опыт без конкретной причины· без конкретики

   Terrible Terrible Terrible. I have used Seamless for many years and the service has gone way down. My last 3 orders were all late and food was cold . When you reach out to help they end the chat. The drivers do not speak English and do not respond to texts or call.s. Do not use! ;(

2. ★★★★★негативный опыт без конкретной причины· без конкретики

   Change the GPS System Please!!!. Seamless/Grubhub should switch to the GPS mapping system that DoorDash uses. I never have a problem with DoorDash deliveries.

3. ★★★★★негативный опыт без конкретной причины· без конкретики

   Fees are absurd and are making ordering a thing of the past. We’ll walk to pick up our takeout.

4. ★★★★★подписка и платные ограничения

   Seamless robs you both ways!. They charge BOTH you AND restaurants fees. Thugs that rob you blind in daylight. No wonder things are expensive.

5. ★★★★★подписка и платные ограничения

   Extremely disappointed with my experience using Seamless.. My order was significantly delayed, and by the time it finally arrived, the food was cold and clearly no longer fresh. After reaching out to customer support, I expected a reasonable resolution given the circumstances. Instead, I was told that a full refund could not be provided due to company policy. What made the situation even more frustrating was that the support representative ended the chat before properly addressing my concerns. As a customer, I felt dismissed and left without a fair solution. Delays can happen, but delivering cold food and then refusing to fully resolve the issue is unacceptable. Based on this experience, I have lost confidence in the service and will think twice before ordering through Seamless again.

6. ★★★★★негативный опыт без конкретной причины· без конкретики

   Outrageous fees. Not only expensive, they default their %age for your tip based on tax and fees.

7. ★★★★★цена у двери удваивается

   Dishonest pricing, bogus service fees. Not only do they inflate prices from the restaurant without telling you, they add service fees in place of delivery frees so they can make you pay for free deliver and still charge you for it.

8. ★★★★★негативный опыт без конкретной причины· без конкретики

   Can someone recommend something better?. Hidden fees, the total and time on the app are way less than what you actually pay and have to wait. If there’s a problem with your food and you submit a ticket, they don’t get back to you.

9. ★★★★★негативный опыт без конкретной причины· без конкретики

   Delivery fees. Seamless does not use cars in Manhattan we should not have to pay the extra fee for bike delivery.

10. ★★★★★негативный опыт без конкретной причины· без конкретики

    Too may service charges. The service charges are too much, this app isn’t worth it. I only used it because of an emergency.

11. ★★★★★негативный опыт без конкретной причины· без конкретики

    Very disappointed. Every time I order food lately something is always missing from my meals and support is no help

12. ★★★★★заказ доставлен - еды нет: отказ в возврате как норма

    Terrible delivery drivers. Drivers are rude I just had an $70 order cancelled because the driver was being rude with the restaurant. Drivers also call you to come get your food when you tip but bring food to your door with no issue when you don’t tip. Tips shouldn’t be applied until after delivery and drivers should be penalized for such rude behavior

13. ★★★★★негативный опыт без конкретной причины· без конкретики

    Driver stole my drink. She claimed it wasn’t on the receipt. Seamless defended her.

14. ★★★★★подписка и платные ограничения

    Food Poisoning. I got nasty food poisoning from an order on this app, asked for a refund, told me it was after 48 hours so they couldn’t refund me and wouldn’t budge. It had been 62 hours and I was finally feeling well enough to use my phone. Asked how I was supposed to get a refund within 48 hours if I was too sick to use my phone, they refused to answer that question and kept saying they couldn’t refund me. Nasty, rude stuff. It was just $40 and most would’ve come from the restaurant anyway. Horrible customer service. I got so sick I missed my Memorial Day weekend trip, lost money, they could not care less. Deleted membership and app. Truly disappointed and frustrated in seamless/grubhub.

15. ★★★★★негативный опыт без конкретной причины· без конкретики

    Please fix the app. Cannot add payments.. Issue ongoing for months. And customer service cannot help. Today Santosh from seamless instead of helpin deleted event he cards I had saved in the app. So now I don’t have anything need to find a computer and manually add each card back. It’s become the worst app.

16. ★★★★★негативный опыт без конкретной причины· без конкретики

    Inefficient. I don’t usually leave reviews but I don’t see why anyone would use this app over any of the others. The app shows you where it’s locating you, but for some reason it will search in places you have recently ordered instead of where you are. I accidentally ordered for pickup at a Brooklyn location of a chain, realized immediately, but there was nothing I could do to change it. You can’t change the location, and I tried to cancel it within seconds of the order but it doesn’t allow you to cancel. I tried to call the vendor directly, just so they didn’t make the food and waste it, but they didn’t pick up. Seamless needs to make an option to change the location within like 30 seconds of your order, they can’t possibly have made the food in that time.

17. ★★★★★негативный опыт без конкретной причины· без конкретики

    Fees. The markup is ridiculous, especially the service fee

18. ★★★★★негативный опыт без конкретной причины· без конкретики

    won’t let you cancel even when food is 2-hours delayed. -

19. ★★★★★негативный опыт без конкретной причины· без конкретики

    Useless. Huge bait and switch on delivery and pickup times; fake times designed to make you order. No recourse at all when it immediately after ordering adds 30-60 mins. Ridiculous.

20. ★★★★★негативный опыт без конкретной причины· без конкретики

    They have the WORST customer service. They’re straight up rude and won’t fix your issues

21. ★★★★★обещают 20 минут - ждёшь два часа

    No drivers. Will proceed to take your money and let you wait two hours before issuing a credit, still no delivery drivers…

22. ★★★★★негативный опыт без конкретной причины· без конкретики

    Way too may fees - rip off. Way too many fees - rip off!

23. ★★★★★негативный опыт без конкретной причины· без конкретики

    Nope. nope

24. ★★★★★негативный опыт без конкретной причины· без конкретики

    Terrible delivery service, extremely delayed. I live in NYC. I ordered one dish at 5:30 on a Friday and the order was not delivered to my apartment until after 8pm.

25. ★★★★★подписка и платные ограничения

    Technology companies. I don’t actually order that much from Seamless or others, therefore I can give you a longer term view of my experience and it’s not good. Cook at home. $101.30 for a couple of Thai dishes and the order has been delayed for over an hour. I tip well and even so… but the cost is insane. You can buy groceries for a week for $100… the food and service is $50 at best and you’re paying $50 to the app!! Think about this. There is no pandemic guys!! Leave the house!!

26. ★★★★★негативный опыт без конкретной причины· без конкретики

    Bad service. They take ur money and give u bad food like idk like my stomach was hurting badly after the food I received

27. ★★★★★негативный опыт без конкретной причины· без конкретики

    Poor service. Menu items prices are higher than what’s advertised in the local store. Multiple fees added which makes a sample one meal order rising above $30 . Highway robbery

28. ★★★★★подписка и платные ограничения

    The system was lagging and glitchy. I almost felt not confident replacing the order.. I was making the order and finalizing payment when I noticed the system was glitchy and lagging. I wasn't confident it was gonna go through or if I'd get charged incorrectly.

29. ★★★★★негативный опыт без конкретной причины· без конкретики

    Muy caro. Los costos de servicio son demasiado caros , será la última vez que pido comida a domicilio en este sitio

30. ★★★★★приватность и лишние разрешения

    Scam. This downloaded spyware onto my phone