Grubhub: Food Delivery

О чём пишут

Направление показывает, как тема выглядит в совокупности. Отдельный отзыв может с ним не совпадать — выбери тему и проверь её звёздный профиль и все тексты.

подгружаю остальные отзывы

1. ★★★★★негативный опыт без конкретной причины· без конкретики

   Not Delivered. It’s been over two hours and still no food delivery. Never again.

2. ★★★★★негативный опыт без конкретной причины· без конкретики

   Dark mode was removed. App is too bright and dark mode was just removed.

3. ★★★★★негативный опыт без конкретной причины· без конкретики

   Disappointing. They’re hiring young dumb drivers who can’t read and they keep delivering me the wrong food

4. ★★★★★негативный опыт без конкретной причины· без конкретики

   No dark mode. App might still work fine, but it now forces light mode so I can’t see to use it. I’ll never know, I guess.

5. ★★★★★негативный опыт без конкретной причины· без конкретики

   Never show up on time. Can’t find where you’re at in a world of gps

6. ★★★★★негативный опыт без конкретной причины· без конкретики

   Garbage.. I orders a pizza and you left a bag of 7-11 nonsense. Now I am waiting another 50 minutes for a new pizza. Original item refunded? Sure. Kids waiting another hour for pizza? Not cool at all. AI chat bot “customer service” - garbage.

7. ★★★★★негативный опыт без конкретной причины· без конкретики

   removed dark mode. deleted app since they decided to remove dark mode in one of the latest updates.

8. ★★★★★негативный опыт без конкретной причины· без конкретики

   Checkout page bad experience. I don’t know why this app will automatically apply tips for “pickup” order, it’s a extremely annoying design.

9. ★★★★★негативный опыт без конкретной причины· без конкретики

   Got canceled. The order got cancelled after waiting for 30 plus minutes

10. ★★★★★негативный опыт без конкретной причины· без конкретики

    Disappointing. Every time I use this app my order is either late or gets refunded for non-delivery. If you don’t have drivers in the area, you shouldn’t give an option for delivery or approximate delivery time that just gets further and further away as my lunch break becomes shorter and shorter.

11. ★★★★★подписка и платные ограничения

    I feel ripped off. When my order arrives without my drink every time and I can’t adjust tip at all and Grubhub won’t fix it unless I make a huge deal. So annoying. Train your drivers and you won’t have to pay for their mistakes. The ai people and regular customer service people 🫩🫪🤬

12. ★★★★★подписка и платные ограничения

    Not getting it right. The drivers have a bad habit of not making sure they get the full order and Grubhub doesn’t want to refund you for the missing items

13. ★★★★★негативный опыт без конкретной причины· без конкретики

    Bad customer service. Worst experience, wasted my time and money, And haven’t received food.

14. ★★★★★негативный опыт без конкретной причины· без конкретики

    Fees. It’s getting wild , up to $3 to $6 above in person prices and up to $12 to $20 for fees and taxes

15. ★★★★★проблемы доступности и специальных возможностей

    Disgruntled and fed up. Half the time you leave behind either half of my food or all of my drinks, often both. The "priority delivery" is only available sometimes and not on every order as it should be, and when I don't have that option the driver carts my food all over town until it gets cold while smoking the most rank and nasty strains of pot you've ever had the misfortune to taint your food—and still leaves half of it behind. And now you've decided to remove dark mode from the app? Thanks for the migraine. Dark mode isn't an aesthetic choice it's an accessibility feature and I'm going to deal with this railroad spike to my brain for days thanks to you. I expect better. Do better.

16. ★★★★★негативный опыт без конкретной причины· без конкретики

    Bye bye dark mode.. Why though?

17. ★★★★★негативный опыт без конкретной причины· без конкретики

    Worst delivery service I’ve ever used. THIEVES THIEVES THIEVES. Massive waste of time and energy having to do chargebacks because of these people.

18. ★★★★★негативный опыт без конкретной причины· без конкретики

    where did the dark mode go?. you’re hurting my eyes

19. ★★★★★негативный опыт без конкретной причины· без конкретики

    Bad. They close delivery at like 10pm where I live but DoorDash opens damn near everything till 2am and the fees are crazy bro

20. ★★★★★подписка и платные ограничения

    Horrific service. The app broke on me and the restaurant couldn’t see my order so no dasher could pick it up. Support said we won’t issue you a cancel your order with a refund or help you in any way terrible app use other delivery food services they are just trying to steal your money support is a complete and utter joke most unhelpful people ever

21. ★★★★★негативный опыт без конкретной причины· без конкретики

    Killed dark mode. Boycott all these apps that kill dark mode to increase our spending for some reason that will never make sense

22. ★★★★★негативный опыт без конкретной причины· без конкретики

    Get up to 50% off 3 Grubhub app orders. I received this offer this afternoon, and it clearly states that it’s valid through July 1. However, when I attempted to place my order in the app, I was informed that the offer had already expired. This is extremely frustrating and misleading. If an offer is no longer valid, it should not be sent to customers as an active promotion. Please honor the offer as advertised or explain why it was distributed despite being unavailable.

23. ★★★★★негативный опыт без конкретной причины· без конкретики

    So late. Uber eats would never

24. ★★★★★заказ доставлен - еды нет: отказ в возврате как норма

    AI Support Bad Drivers. I had a terrible experience with GrubHub. Drivers not showing up to the designated locations and pretending deliveries are complete when not arrived. Dealing with support is terrible as it is all AI and when the deliveries are not made by incompetent drivers they give the same incompetent drivers the delivery to fix the original problem. After failing to deliver my food 2x in 2 hours they just refunded me a few dollars and did not do anything else. Do not use this service.

25. ★★★★★негативный опыт без конкретной причины· без конкретики

    Idk where the hidden fees come from but it should be a crime my food was a whole extra 27 dollars. This should be a crime

26. ★★★★★негативный опыт без конкретной причины· без конкретики

    Never on time. This is the second time in a row my orders are late by quite a bit due to no drivers. You should not have delivery options in an area with not enough drivers

27. ★★★★★негативный опыт без конкретной причины· без конкретики

    It’s deteriorating fast. Order went missing or delivered to wrong address often, missing item happens often. And customer service doesn’t do anything except for issuing 5 bucks credits so you can get cheated on again next time. Not worth anymore. Just deleted the app.

28. ★★★★★промокод-наживка: на оплате скидка исчезает

    Promo code shenanigans. Gave me a 30% off promo code when I opened the app that disappeared when it made me sign in at order finalization and said promo codes are tied to accounts. Bull $&@?

29. ★★★★★негативный опыт без конкретной причины· без конкретики

    Abruptly cancelled and refunded Father’s Day order after waiting hours. ZERO stars. We usually don’t use delivery apps. I generally cook. On Fathers Day we ordered Dad’s favorite pizza. The pizza place doesn’t offer delivery. This was around 6pm. The order seemed to proceed as normal and was with a driver when the status changed back to in the works. At nearly 8 pm they abruptly cancelled and refunded the order leaving us to come up with something else for dinner and gave us no way to review such awful business practices. I called the pizza place and they said they made the pizza and no one picked it up. We will never use this “service” again. I have found no way to review GrubHub on their platform so here is the best place I can think to leave this review. Had I known this was a possibility I’d have never trusted this service for a special occasion. Never again. App deleted.

30. ★★★★★подписка и платные ограничения

    Utensils Options Disregarded. I ordered some lunch and CHECKED the ‘include utensils’ option but the food was delivered WITHOUT ONE, while the help desk folks said I DIDN’T ASK FOR IT. If you said it not because you didn’t want to take charge for it, then please check your darn app to see if it’s messing up this option to make sure there’s no other victims like me who have to work throughout the day STARVING BECAUSE OF YOUR CARELESSNESS.