Fitness AI Gym Workout Planner

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1. ★★★★★trial charges and refunds

   CANT CANCEL. I got the free trial of this app, but I did not want to proceed with the membership, this app has no option to cancel membership within app, or even through the website. I couldn’t even cancel it through my settings/account/subscriptions. I receive no email on my confirmation of free trial or subscription. I ended up getting charged $90 for an app and membership I don’t want, I do not know how to even get rid of this subscription

2. ★★★★★subscription and paid restrictions

   Scammers. It’s a scam. I just subscribed and they talk to $45 and my application doesn’t start when I try to restore the subscription. It says I have no subscription to restore.

3. ★★★★★subscription and paid restrictions

   Stop charging me. Hello - I continued to receive a charge for a $89.99 subscription but I do not have an active account with your company. Please have someone in your customer service department reach out to me.

4. ★★★★★trial charges and refunds

   Scammers. The don’t you option to cancel free trial so they can charge you $89 scammers

5. ★★★★★trial charges and refunds

   Total scam. Advertise a free trial then charge you immediately. On top of that it’s a terrible app. Do not download or you will be scammed!!!

6. ★★★★★negative experience without a specific reason· unspecific

   Ruining a good thing. I use to love this app but you are disappointingly destroying what made it good, which was simplicity and distraction free design. Now you are spamming me with stupid challenge pop ups that I have to x out of every time I open the app. Also I had messaged support a little while back that the one thing that would make this app better would be the ability to add custom exercises and log cardio. I got an enthusiast response and then two weeks later you started bloating the app with everything but those features. At minimum - Please make it possible to mute all challenge popups to return this app back to a spam free system.

7. ★★★★★negative experience without a specific reason· unspecific

   free bait and switch app. Listed as free to increase their download numbers. Paywalls you as soon as you’re done wasting time building a profile.

8. ★★★★★negative experience without a specific reason· unspecific

   Difficult to deactivate. These guys purposely try to make it difficult to deactivate

9. ★★★★★subscription and paid restrictions

   App has a bug. It won’t let me log workouts and I paid for premium so it’s super annoying will delete if it doesn’t work by tomorrow.

10. ★★★★★login, signup and account access

    Cannot Get Support. I’ve been trying to login into my account and I get the error msg is that PW is incorrect. Then when I click on the reset PW link it gives the box for my email. I enter it, get the msg a code has been sent my email (I’ve tried both my emails) and nothing! When I try it from here, same thing! What’s up? Can someone help?

11. ★★★★★an update broke a familiar workflow

    Latest version 16.0 unusable. Unable to add a new exercise. Unable to start a new day.

12. ★★★★★subscription and paid restrictions

    Pay only now. I used to LOVE this app, but now it’s pay only with no free option and I already pay for too many monthly subscriptions. I would watch ads of that’s what it took to keep it free, but as it is, I’m canceling my account I’ve had for 6 years and deleting the app. Greed is crushing this country in 2026.

13. ★★★★★trial charges and refunds

    DO NOT EVER GET THIS APP. I pressed the week FREE trial, cancelled it before it ended because I couldn’t understand the app.. a day after my birthday they all all my birthday money $100* out of my account. I made a dispute the following day through apple. They didn’t do nothing. Contacted the app through email they saying they can’t do nothing. lol please do not waste your life on this app. I am a college student struggling with living and they took my money and don’t want to give it back 100$ for an app I don’t have nor can even use even though it says my subscription “” is until 2027.

14. ★★★★★apple Watch and Health sync loses or duplicates workouts

    THE ONE. PLEASE STOP SHOWING ME ADS IN AN APP I PAY FOR I have tried sooooo many fitness apps, and after 4 years, I think I have found that one that will make a difference. To give some context, I am a 21 year old male that is 140 pounds and I am looking to gain weight by building muscle. After only a month of using this app I am already noticing a difference, and people around me are too. This is such an incredibly rewarding tool. With most apps I would not follow through for multiple reasons: - complicated workouts - no results - incredibly difficult programs for my body type/beginner ability - programs that are too easy - cardio focused - terrible UI. FitnessAI solves ALL of the above problems with an easy to understand, body type focused workout that is displayed on a world class UI. Will update this review as I make more progress. The biggest thing with this app is to stick to a routine and work out every week! I workout 6 times a week currently but this may not stay the same! Update: watch support added! Please add calendar view widget to see active/inactive workout days Thank you developers Jack Update 2: up to 152lb, but according to my Fitbit scale my body fat percentage is around the same meaning I have gained 10lb of muscle Update 3: !Feature request! Apple Watch working without the need of a nearby iPhone please :)

15. ★★★★★negative experience without a specific reason· unspecific

    Pricey af. Good. Pricey af.

16. ★★★★★negative experience without a specific reason· unspecific

    Scammed. Signed up for the 3 day free trail that said “don’t worry we will remind you 24 hours before the trail is up” which they never did. Then charged me before I could cancel and then passed me back and forth from Apple support and Fitness AI support both telling me to contact the other to solve my problem. I love the app, but very disappointed in this underhanded treatment of me as a customer.

17. ★★★★★negative experience without a specific reason· unspecific

    No way. Fix your review prompt asking during install/onboard!!

18. ★★★★★subscription and paid restrictions

    SOOOOOO Repetitive. I tried all different kinds of workouts plans and tried to make my choices random and I keep getting the same exact exercises, I used it in 2023 and it was fun , now I can’t wait for my year membership to be over it west of money I have to edit and replace some exercises every single day , I haven’t had a day where the workout plan was good to use , really really disappointed, please don’t waste your money, really boring app with no new features in really long time

19. ★★★★★trial charges and refunds

    Not able to cancel subscription. I signed ip through apple. I have a free trial and i am trying to cancel it, i am not able to find it neither under subscription under my ios nor in the app itself. Very frustrating

20. ★★★★★subscription and paid restrictions

    Will charge you even when you cancel. Charges me even after I canceled the app within a few hours of downloading it. No warning. Just charges 19.99. I disputed it but it’s almost impossible to get your money back. Now the app after it charged says it’s cancelled.

21. ★★★★★trial charges and refunds

    Will not cancel after free trial. Continues to bill after free trial. Canceled before the free trail was over.

22. ★★★★★subscription and paid restrictions

    Lifetime membership fail. Bought the lifetime membership and it never gave me the link . Contacted customer support after several days got a generic response. I quickly responded to that and never heard anything back. Meanwhile they have my money and I don’t have access to the app. Very poor customer service

23. ★★★★★subscription and paid restrictions

    Charge twice. I receive a notification that I would get this app for half price due to black Friday and I download it and then purchased it for half the price and 3 days later I got charged 89.99 and I won’t get a refund now

24. ★★★★★subscription and paid restrictions

    Lifetime and Black Friday plan issues. I completely agree with latest reviews . I purchased a lifetime plan, but the app doesn’t show any membership. I did receive a response from customer service, but all they suggested were different things to try none of which worked. I’m still unable to use the app or access my subscription. At this point, I don’t even want to try it anymore. I just want my money back. if it’s this glitchy and unresponsive before even using it, I can only imagine the issues during busy times like Cyber Monday or Black Friday. Very disappointed.

25. ★★★★★subscription and paid restrictions

    I purchased a plan for whole year and it doesn’t show that I have any membership. I tried to contact. I tried to contact customer service send them 4 emails with proof of my purchase and never got any response.

26. ★★★★★subscription and paid restrictions

    No it doesn’t do what it says and glitches. I got the trial . You press the wrong buttons you lose your workout. Then I got a trial of the premium version and I liked it better admittedly. Well all of the sudden I lost access to the premium and it seems like the purchase was canceled. I lost my patience

27. ★★★★★subscription and paid restrictions

    Confused and false advertising. I had purchased the full 44.99 Black Friday sale that said it included the full body scan however it didn’t work and wanted me to pay more money. I’m disappointed in the app and would just like to have my refund and I’ll be on my way and I’ll stick with my own workout plan. Thanks for the inconvenience

28. ★★★★★subscription and paid restrictions

    Can’t Edit/Delete Profile Or Cancel Subscription. The app is buggy I guess. It won’t let me edit my profile, delete it or cancel my subscription.

29. ★★★★★negative experience without a specific reason· unspecific

    A lot of bugs. There are a lot of bugs in this app. Very difficult to change workouts, particularly trying to get to a full body workout. It is convenient, but frustrating at times.

30. ★★★★★subscription and paid restrictions

    Horrible intrerface. The interface on this app is horrible and all they want to do is make you purchase the monthly subscription