Fitplan®: Gym & Home Workouts

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1. ★★★★★subscription and paid restrictions

   Unable to Login. I have had this app for years and starting recently it glitches. Today I deleted and redownloaded but I am unable to login now. On top of not being able to load workouts as easily as before, now I can't even login into an app I've paid for.

2. ★★★★★subscription and paid restrictions

   Server down. 1/25/26 I am unable to login and the error message says server is down. I contacted support team and no response yet. Very frustrated that I paid for this app but unable to use it for 5 days now. Support team if you see this, please reach out and help.

3. ★★★★★subscription and paid restrictions

   Not good. The app is not working properly. I paid for a whole year. I can’t even see my workouts very disappointed 🥹

4. ★★★★★subscription and paid restrictions

   HELP ! I cannot longer access to Fitolan and I’m still paying for my subscription. Dear Fitplan Support Team, I am writing to report a critical issue I am encountering with my Fitplan application. For an extended period, I have been completely unable to access my account, as every login attempt consistently results in a "server error" message. This persistent problem is preventing me from utilizing any of the features or content I subscribe to, effectively locking me out of the service. I find this particularly concerning given that I am still being charged for my Fitplan subscription, despite being unable to use it for its intended purpose. I kindly request your immediate assistance in resolving this login malfunction. Could you please investigate the root cause of the "server error" and provide clear instructions or steps I need to take to regain access to my account? Furthermore, given the disruption in service, I would appreciate understanding the options available regarding my ongoing subscription payments during this period of inaccessibility. Please let me know if you require any additional information from my end, such as my account details or device specifications, to facilitate your investigation. Thank you for your prompt attention to this urgent matter. Sincerely, Lucelli Juarez

5. ★★★★★crashes, freezes and errors

   Not working. Not working today what happened????

6. ★★★★★subscription and paid restrictions

   Can’t cancel subscription. Immense struggle to cancel subscription because it was originally made thru google then the app switched its method to receive payments to a different company. Customer service is unresponsive.

7. ★★★★★subscription and paid restrictions

   Review. Horrible App and Customer service. My account renews every year automatically and I have been having trouble getting into my app and workouts. It won’t let me restore purchases or subscribe. I have messaged multiple times and haven’t gotten a response and it hasn’t been fixed. I want a refund.

8. ★★★★★negative experience without a specific reason· unspecific

   Trash. App is trash and make it a pain to cancel. Thanks for taking my money

9. ★★★★★subscription and paid restrictions

   Great app stopped working. The app was great until it removed all of my favorite Trainer. The remaining workouts are basic and weak. Support yet has to refund me my money for renewal. All my workouts have zero videos. Terrible.

10. ★★★★★data, history or progress disappears

    No stars this is a - star review. It deleted my account without my permission. Not a great feeling. So I don’t recommend.

11. ★★★★★subscription and paid restrictions

    Server issues. I paid for a year subscription and you guys took my money and ran with it. The server is down. I can’t access any workouts. No notice given. No access to anything. Please don’t waste your money. This app needs to be deleted.

12. ★★★★★subscription and paid restrictions

    Glitchy. I stopped using the app for a little bit because I noticed that there were no updates to my program making it very repetitive. I tried reopening the app today again and it doesn’t even open which is disappointing considering that I already paid a membership until October… I proceeded to cancel it so it doesn’t repay for next year since it clearly is not working.

13. ★★★★★subscription and paid restrictions

    Super glitchy. I’ve been using this app for years because I like the workout plans but I am canceling when my subscription is up because it is so super glitchy. There are so many days when the app won’t even open on my phone. Fix the glitches please.

14. ★★★★★subscription and paid restrictions

    They charge your card and make it very difficult to cancel the subscription. What the title says. The app is good but the hoops to jump through to cancel it isn’t worth it. I would avoid this!

15. ★★★★★saving, exporting or sharing the result fails

    Apple watch cant save weights. Does apple watch app still unable to save updated weights?

16. ★★★★★negative experience without a specific reason· unspecific

    Not enticing enough to try. App looked cool but I’m not willing to start the trial unless I have more information of the workouts and how the app works. Seeing an image of a trainer isn’t enough to motivate me to purchase.

17. ★★★★★negative experience without a specific reason· unspecific

    Glitches and room for improvement.. This is a decent fitness app when it works. Most of the time when I use the app it freezes at some point. I usually wait for it to catch up but my patience is wearing as it happens so often. I have an recent model iPhone. When it is working it is ok. There’s a good mix of workouts but are not updated regularly. The only other option is the lack of ability to swap out exercises.

18. ★★★★★negative experience without a specific reason· unspecific

    Really Lousy App. Multiple problems - definitely not worth the price. I tried “Dumbbells at Home” and found that the pounds to use for reps doesn’t show up until AFTER you’ve done a set!?! Also, when I tapped the completion circle after doing a set, it didn’t check off the circle but instead opened up options to change the dumbbell weight pounds instead. Lastly, even though I allowed FitPlan full access to my Apple Health app, it didn’t register any calories burned when I finished the first day of exercise. Of note, the 5-10 second videos that accompany each exercise don’t add any special information to improve form. This app is completely worthless in my book and I highly don’t recommend it to anyone.

19. ★★★★★negative experience without a specific reason· unspecific

    The Calliet Way. Very disappointed with the removal of the Calliet Way and would like to see a bit more diversity from the app.

20. ★★★★★subscription and paid restrictions

    Lots of issues lately. I really do love this app but it seems like the last few months there is consistently an issue. Last month it was blocking access to logging in and actually using your subscription. Now none of the fitplans load. I’ve been stuck with my current fitplan and not able to choose a new one due to this bug. Just frustrating that it seems like things just keep popping up.

21. ★★★★★subscription and paid restrictions

    Glitchy. Updated - again this app is so glitchy I’m going elsewhere. Newest - I have been unable to access my account / restore my purchase ( even though they are happy to charge me). And sure if you want to wait days and days to get an issue resolved call try to call customer service. Also very often the videos of an exercise is not even the right exercise. Just terribly built. Moving on - Agree with most - cool app but so glitchy it’s unusable. Tons of missing videos and so many don’t load or wait a minute to load. Spend some money and fix it no one has time to uwaste at gym.

22. ★★★★★subscription and paid restrictions

    It’s not worthy to pay for the app. I have use the app for a couple of months, it’s a good app as start point your workouts but most of the fitplans are for beginners. It doesn’t not offer more challenging workouts after you finish one of them, plus it doesn’t not have enough information. Literally all plans say they are for all levels, but if you have been working out for a while you will feel stuck due to there are not many variations and options of routines. You could use only the free trial and that’s enough.

23. ★★★★★subscription and paid restrictions

    App won’t open. Just renewed my subscription 2 days ago and now it won’t allow me to open the app. I getting a server error and I’ve even tried reinstalling it but still nothing

24. ★★★★★subscription and paid restrictions

    Great theory really crappy app. I paid for this app and just the way it keeps crashing or I can’t access my workouts and it seems to be bugging out is really annoying especially for an app that has such great potential. I sadly canceled my subscription because it kept going out and I couldn’t use it and I felt like I was paying for a service I was not receiving. If it gets the bugs fixed and it doesn’t black out continuously maybe I’ll reconsider re-subscribing

25. ★★★★★data, history or progress disappears

    App is glitching. App glitches at least twice a month and erases my progress

26. ★★★★★negative experience without a specific reason· unspecific

    Friends feed does not load. Where do we report bugs? The friends feed never loads. There’s no way to respond to a friend comment on posts ?

27. ★★★★★negative experience without a specific reason· unspecific

    Streaming option?. Even after contacting Help, I still can’t stream these workouts and the fit band ones dont have voiceovers. After my 90 day trial, I will stick to YouTube.

28. ★★★★★negative experience without a specific reason· unspecific

    Not a fan. Thought this would play a workout and not just clips of movements. Disappointed with that but I do like the band workouts.

29. ★★★★★mixed experience without a specific reason· unspecific

    Great workout plans but bad app. I love the workout plans and the demonstrations. However, this app does not recognize that I have already subscribed for the fit plan. It keeps popping up a window to have restore my purchase or subscribe. Due to this, I can’t track any progress. Not being able to track progress is a must to be able to see the growth in oneself and stay motivated.

30. ★★★★★mixed experience without a specific reason· unspecific

    Great but... Videos will not play as of a few weeks ago. What changed???