Notebook – Notes, Notepad

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1. ★★★★★negative experience without a specific reason· unspecific

   Useless. D dictation terrible. It’s their way or the highway. I can’t even figure out what to do with it. That helps me besides make a long list of what I need to do and it won’t even do that.

2. ★★★★★subscription and paid restrictions

   Search in PDF and images doesn’t work. Title says it all. Paid for the pro level and they lied about it being able to do OCR and search images and PDFs. Tried in the web interface and on IOS. Support links on their website don’t work. Google search that linked to help dot zoho dot com doesn’t work.

3. ★★★★★subscription and paid restrictions

   What a shady company. Update: 4.15.26 - the company agreed to delete my account following written notice triggering EU privacy policies. If you aren’t in the EU, don’t use this app. They use your notes however they see fit and won’t delete your account and data absent a fight (ie, I genuinely believe I emailed the company 10 times over a 3 week period before they agreed to delete my account). Stay away from I paid for the Pro Notebook with AI features (ie., around $7 or $8/month) and immediately began experiencing problems as I continually had to restore my subscriptions on iOS otherwise I was treated as a free user. Further, I couldn’t even restore my subscriptions on the web or on macOS which were huge disappointments because it’s far easier to use this tool on either of those platforms. Well, I contacted the developer and it took about 3 days to respond with a nonsense answer; I responded the same day and then waited 4 days for a response that effectively said “we can’t help you.” I responded to this and said “close my account” to which the developer said I needed to contact Apple which I did and Apple helped me close it on my end but then told me that I also needed to have Zoho close it on their end…well, I went to their website which said, for all intents and purposes, “after ending your subscription with Apple, click here to close it on our end” so I clicked the link and immediately received an error message along with a note to contact customer support. I tried a few times that day from other browsers and again over the next 2 days or so but no luck so I contacted support via email and provided screenshots showing that all requisite closure steps had been taken but that I still was being blocked from closing my account. The first person responded with something to the effect of “let me look into this…”….days passed and I received another message echoing the same sentiment and then this week - a month after subscribing and 28 days after fist contacting Zoho - I receive another message indicating that they are still exploring options for me. Absolutely pathetic company that shouldn’t have any products on the App Store!

4. ★★★★★negative experience without a specific reason· unspecific

   Terrible!. Don’t sign up as a business. It will tell you that you don’t have access to do anything including contact them. You can’t close the account either, you’re not authorized to. Very stupid. Close this account!!! I AM The administrator, it’s my business, how stupid!

5. ★★★★★subscription and paid restrictions

   Please stop glitching. I recently started using this app again to study for an exam and am getting so incredibly frustrated. I’m taking notes on a slide deck and I can’t go through more than 2-3 slides without the app glitching and lose all of the notes I took since the last time it saved. I’m genuinely getting behind on my studying because I have to keep going back and rewriting material I’ve already been through. I would’ve given up on the app had it not forced me to pay for the subscription once I got to annotating my 4/5th PowerPoint. (The issue became more frequent after having paid. Convenient.) I’d even accept there being a save button so I could save after every slide but it takes a solid 20-30 seconds if you try to back out and save the pdf which is even more time wasted. This isn’t even accounting for how after every glitch it takes me back to the very first slide of a 200+ slide deck and I have to manually find the page I was last on. I’ve tried updating the app, updating/restarting/charging my iPad, nothing works. PLEASEEEEE fix it I’m so stressed

6. ★★★★★negative experience without a specific reason· unspecific

   Impossible to open. I love this app but since yesterday it is impossible to open. Screen blinks and nothing else happens

7. ★★★★★subscription and paid restrictions

   Paid for Premium on 12/21/25…. My app is still the basic, even though the money was deducted from my account.

8. ★★★★★negative experience without a specific reason· unspecific

   Don’t do it. It’s glitchy and they make it super hard to cancel

9. ★★★★★negative experience without a specific reason· unspecific

   Not smart like other note apps.. When having a checklist and you check it, Zoho notes doesn’t line through and put completed tasks below. Don’t use for organizing thoughts or note. Otherwise it’s fine.

10. ★★★★★negative experience without a specific reason· unspecific

    Limit view to enter info / data. Recent update(s) make it hard to view what in being entered as the access or option to view. What happened?

11. ★★★★★negative experience without a specific reason· unspecific

    Stop with the ai. Just stop already.

12. ★★★★★negative experience without a specific reason· unspecific

    I give up. This app keeps creating new versions of notes instead of syncing and updating the note. It will not sync to its own app or the desktop version. If I update a note, the update disappears. I’ve uninstalled and reinstalled it but nothing helps. I give up. I will not reinstall.

13. ★★★★★subscription and paid restrictions

    Can nt share note with gmail. Guess this application might be great if you write yourself stuff but for sharing with other application; what happen, you attempt to share to other application by scroll; for example, sharing window closes and I am stuck with note written that I can send or forward nowhere that benefits my effort expended creating my note. I have canceled my paid subscription.

14. ★★★★★negative experience without a specific reason· unspecific

    Перестал работать. Виснет через 3 секунд

15. ★★★★★privacy and excessive permissions

    This app is spyware. This app is spyware. It will embed a viewport into your device

16. ★★★★★crashes, freezes and errors

    Stopped Working. I really loved this app, until I realized that it erases things I write down. I have several chronic illnesses, and I began using this app to track my medication times. It has began to erase my entries/times. I’ll have to find something else more reliable.

17. ★★★★★subscription and paid restrictions

    Paywall over previously free simple feature. I use this app to set reminders to repeat with different important items. Was wondering why all my reminders suddenly stopped and now I’m told I need to pay for pro. This is after over a year of data and notes. Wish this was a paid option from day one so I would I have never used this app in first place !!! Now I have to go back to my regular notes app and manually move all the data.

18. ★★★★★subscription and paid restrictions

    New Update is NOT WHAT I PAID FOR!. I hate it. Just signed up for a year, and you do this? Ugh!

19. ★★★★★data, history or progress disappears

    ‼️Beware! They stole ALL my notes‼️. I really liked this app til it just froze when I updated. Now I can’t access all my notes!! Lost everything ! 😭 ‼️Beware‼️ I will NEVER use a Zoho product ever again GIVE ME BACK MY NOTES! Like others here it comes on and flashes and then locks!!! GIVE ME BACK MY NOTES!!

20. ★★★★★crashes, freezes and errors

    Messed up. The latest update is messed up and buggy. Unlike before, the startup screen is a bunch of options. Have to go through steps to get to my notebooks. Then, when I select a file, it does not open the app freezes. None of this makes sense.

21. ★★★★★negative experience without a specific reason· unspecific

    Not Interesting in having AI shoved down my throat. Rather than installing this new update I’ll be deleting and switching to an app that does not have AI. Very disappointed to see yet another app trying to force AI on us.

22. ★★★★★subscription and paid restrictions

    Avoid this app. 27 MAY 2025 Their phone support does not answer the phone. Their chat support button is broken. Do not pay to use these “premium” features. DEC 2024 I use this app for work. Part of it is uploading a series of pictures into each note. From time to time, I will go back to a previous note and find there is a missing picture here and there. The pictures basically get replaced with a broken link. This is such a critical failure on this app that I will have to move my notes to a different one. I really like the nested notes concept, but this bug makes my work harder. This wastes time. This app also crashes so much, especially when it’s syncing. This also wastes time.

23. ★★★★★subscription and paid restrictions

    GREED!!!!. I have used this app and only this app for notes for years! If you think that now because you want to charge for a premium upgrade that I’m going to pay for that just to be able to move my notes around on a page you are sorely mistaken!There’s too much out there to choose from to pay for such a simple act to be able to perform in an app. Big mistake!!!!! Your app has been getting increasingly more difficult to get to perform the simplest of operations that it is supposed to be able to do. It can’t even move simple words around on a page in a note. And now you want to take away previously free options and charge to get them back. Good time for me to hit the delete app option!!!!!

24. ★★★★★subscription and paid restrictions

    paywall. Used o be a good app. now you have to pay to reorganize your notes. There so greedy. Should be free. Going have to look for another app.

25. ★★★★★negative experience without a specific reason· unspecific

    Lost all Files. Be careful if want to back up or download its two step process and deadline

26. ★★★★★subscription and paid restrictions

    Ruined app. App was good. Now the app is trying to force you to pay for it. I am going to find something

27. ★★★★★subscription and paid restrictions

    Disingenuous. They recently moved the ability to “re-order” notes behind a paywall, which prompted a number of negative reviews. The developer has responded to each review by claiming they have reinstated the custom order feature for everyone. I have the latest app update, and their claim is false. They still want you to pay to “re-order”, which is a basic function of any notes app. I have used this app for years, but I will find a new option. I refuse to pay for basic functions, and I find it incredibly disingenuous to provide false responses in an attempt to counter negative feedback.

28. ★★★★★subscription and paid restrictions

    So.. the changes…. Honesty I love this app so much. I’ve been using it for years to organize all of my thoughts and ideas. I even use this app to write since I’m a writer! But.. the reason I’m giving this app a 1 star review is because of all the changes recently. I can’t change the imagine of my folder without paying for a stupid upgrade.. AND NOW I CANT EVEN REORGANIZE MY NOTES IN MY FOLDER WITHOUT PAYING FOR A STUPUD SUBSCRIPTION?? That’s so dumb.. if any more major stuff like this changes to hide behind a money wall.. I’m deleting the app. Doesn’t make it fun anymore to use this app.

29. ★★★★★crashes, freezes and errors

    Broken. The app keeps frozen after I log in to the acc , and then won’t let me do nothing on the app , I send a email about that but still no answer

30. ★★★★★subscription and paid restrictions

    Money grab. I’ve used this app for several years. I paid for the yearly pro membership but when I decided to not renew they turned my pro membership completely off even though I’ve still got 3 months left…I decided to contact them to let them know but you can’t CONTACT them without having a pro membership(which I technically should still have).