Wave AI Note Taker & Recorder

What people write about

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1. ★★★★★accessibility and assistive-technology issues

   not accessible to blind people using VoiceOver. The app sounds great. Too bad they exclude VoiceOver users. The initial screens telling us what a great app it is are easily read, but when I went to create an account, I just got image Image Image. Choose an image and it wants me to log in using Apple. Choose another and it wants me to log in using Facebook. Are those the only options? only the sighted can tell, I guess. Thanks for nothing.Too bad I can't give it a 0 rating.

2. ★★★★★trial charges and refunds

   Bad Service—do not recommend. signed up for what was advertised as a $2.99 trial, but I was immediately charged $139.99 for a full year. I canceled within minutes and contacted support right away, yet they refused to issue a refund. The lack of transparency around pricing is extremely misleading. If you advertise a trial, customers should not be charged a full annual membership instantly. Because of this dishonest purchase process and refusal to correct the charge, I cannot recommend this app. Very disappointing experience. Feels like a scam.

3. ★★★★★negative experience without a specific reason· unspecific

   Did not work. I bought this app for one specific phone call. When I received the phone call I hit “the big red button” as I was instructed to do, and it did not work!!! CANCELLED.

4. ★★★★★negative experience without a specific reason· unspecific

   Zero Speaker Diarization. Used it for a year and agree it made life easier. But it’s a very low bar for getting a single name correct, or even identifying repetitive voice. Mention a name and suddenly they are a speaker. It’s become worthless compared to newer products.

5. ★★★★★negative experience without a specific reason· unspecific

   Confusing. Initial set up is too confusing. It is hard to figure out what it is that you’re supposed to be doing. Also have not figured out how to get the information from the notetaker to a different app such as OneNote or teams.

6. ★★★★★subscription and paid restrictions

   Canceled, but still trying to charge my card. I canceled my Wave AI Note Taker & Summary subscription, yet the app keeps attempting to charge my card. Because of these repeated charge attempts, I can’t download any other apps from the App Store—even free ones—until the billing issue clears. Please stop the billing attempts and confirm my subscription is fully canceled. This has been very disruptive.

7. ★★★★★negative experience without a specific reason· unspecific

   NOT FREE. This app takes your login and email information before telling you that you must pay to use it. Deleted.

8. ★★★★★negative experience without a specific reason· unspecific

   Stops recording no notification. Tried it once it just stopped recording the meeting I needed notes for.

9. ★★★★★crashes, freezes and errors

   App locks up at home page.. No idea if this thing works. Installed 3x, uninstalled 2x (soon to be 3). Every time I get the app home page but freezes (I guess the bar on the top is supposed to move?). To add insult to injury, when I go back to App Store and click on Tech Support for help, it opens up the App which is still not working. M

10. ★★★★★subscription and paid restrictions

    Charges me fee, Won’t let me use until I upgrade!!!. It won’t let me record as it was before, I was in a meeting and turned it on, it asked for upgrade which I rejected but it won’t let me use app unless I buy the subscription, I clicked on it thinking there will be a free option as no where it was mentioned that there will be a purchased required. I was charges $22, and they denied to refund and asked me to reach out to Apple Store, which obviously they also denied. I don’t use this app much and was happy as it was free, now I am using Chat GPT, same service but free, down part is I realized it after loading $22 .

11. ★★★★★negative experience without a specific reason· unspecific

    Junk App. Using this app on a MacBook Pro M1 Pro machine with 32gb of ram. I have constant issues and errors that pop up. The app crashes out of no where while trying to process recordings. If the recording is more than 30 minutes, forget it, not going to process it. I’ve tried uninstalling, reinstalling, and have all the same issues on my iPhone 15 Pro Max. I regret subscribing to this program for a full year. I will not be renewing.

12. ★★★★★subscription and paid restrictions

    Doesn’t even work. For the cost you pay, this app doesn’t even work. I’ve had multiple meetings be “recorded” & not once did it actually work. Almost feels like a scam for the price they charge. They even admitted it’s a ‘bug’ yet still charged me 3 months of a broken app.

13. ★★★★★negative experience without a specific reason· unspecific

    What happened?!?. I have the pro version and it’s been stopping the recording after 4 min. It has a summary at the bottom with some chat ai I don’t use. My full transcript is not there. I even check the app during my meeting to make sure it’s recording! The file recovery button doesn’t work

14. ★★★★★trial charges and refunds

    No trial - charged same day. Beware! I started a 3 day trial today and was immediately charged for the year subscription. I wanted to actually use the trial to test alongside a couple of options and now I’m trapped.

15. ★★★★★subscription and paid restrictions

    Garbage App Don't Waste Your Money - Stay Away. This app seemed to be exactly what I was looking for to help supplement my note taking during meetings. UNFORTUNATELY, THIS APP IS GARBAGE. I experienced frequent crashing, inconsistent post-call processing (summary and transcript uploads), and poor customer service by the founder, Josh, who made promises that an update would fix the issues, but it did not. My request for refund was then denied, even though the app DOES NOT work as intended. If a product doesn't work any payment should be refunded immediately. This is business 101. I am out $100 and this app still doesn't function properly. Save yourself the trouble and money, and purchase ANY other AI note taking app besides this one.

16. ★★★★★subscription and paid restrictions

    App does not do what it says. Tried multiple times to set up the app but it requires verification of your phone number and the developer apparently doesn’t support non-US numbers. I also requested a refund immediately after signing up (ie within one day) and was refused. Waste of $140. Do your research first.

17. ★★★★★trial charges and refunds

    Needs a short trial period. A 3-to-7 day trial would be an effective way to try out the service bride I outlay $140 for a one year subscription. The app has 4.9 stars, but how do you know that it is legit. That’s my disappointment. Hard to tell, but there are 30 1-star reviews and most of them are recent.

18. ★★★★★trial charges and refunds

    Free trial cost $140. I signed up for a free trial. They charged me $140 and are now saying I’m not eligible for a refund after I tried to cancel the same day I bought the app.

19. ★★★★★negative experience without a specific reason· unspecific

    False advertising. $21.99/mo but my card is charged $23.31. Works well, but a bit of a scam if you ask me.

20. ★★★★★subscription and paid restrictions

    Not usable. Basically, when this thing works , it works great, but it constantly is asking you to upgrade your paid subscription and won’t let you access the app until you’ve upgraded your subscription even if you’ve already chosen a subscription level so basically it is unusable.

21. ★★★★★negative experience without a specific reason· unspecific

    Worst thing ever. I put in my email it took me ten minutes And then it asked me for money!!!!!

22. ★★★★★negative experience without a specific reason· unspecific

    Kind of a scam. It’s kind of a scam. I’m not really sure how their pricing system works. I pay 9.99 a month. I get a limit of 300 minutes. I do an upgrade for $21 a month and guess what… 300 minutes. The description says for the professional $21 a month you should get unlimited however it only gave me 300 minutes. it’s a scam.

23. ★★★★★negative experience without a specific reason· unspecific

    Does not record you calls. Wanted this to take notes of my calls. When I’m on a call through my cell phone app will not start at all. It may work great if using on a separate device to listen in, but does not work if you call in on the same phone as the app.

24. ★★★★★negative experience without a specific reason· unspecific

    Stops working. The app stops working on iPads when you open another app I’ve reached out several times to the company got no response. Customer service is terrible.

25. ★★★★★subscription and paid restrictions

    Subscribers beware. I know times are getting rough but honesty goes a long way when I went to go use my notetaker I couldn’t use it not unless I paid more money. My price went from $9.99 a month to $21 and I didn’t approve this And I still had another month on my subscription. This is not only been dishonest, but it’s being criminal too. I’ll never subscribe to this app again. It was working good up to that point but honesty goes a long way in my book.

26. ★★★★★subscription and paid restrictions

    Day one, not happy at all. I tried to use it to record a conversation on a phone call that I was already on, it would not record and said I needed to continue to open and close the app to make it happen. I'm not sure that it actually will record a phone call that you were already on? I will reach out to wave and see. I then attempted to use their service which required a third-party phone number to call me prior to dialing my number. It appears that it recorded, but would not let me open it saying it was downloading. We will see if this product is worth the money I paid...

27. ★★★★★negative experience without a specific reason· unspecific

    Works Until It Doesn’t. Recordings get stuck trying to upload, never finish and can’t get to the recording.

28. ★★★★★negative experience without a specific reason· unspecific

    Trash. Multiple times I’ve had very important calls that need to be recorded. After the call, the app shows an error that nothing was recorded

29. ★★★★★subscription and paid restrictions

    Awful on go to webinar didn’t work. I use go to webinar and it will not even record the meeting at all. Waste of money. Do not recommend. Cancelling subscription.

30. ★★★★★negative experience without a specific reason· unspecific

    Waste of money and time. What more can be said. This is a mediocre app for general recording but try to record a call and be prepared for a host of frustration. Even the summaries are lacking any clarity and doesn’t capture the key points. ChatGPT does a far better job. I wouldn’t wast your time with this app until the developer can provide a complete app and better support. I tried everything to trouble shoot but only added to increased frustration. The reviews are clearly fake if people find it that great.