Sleepwave: Alarm & Tracker

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1. ★★★★★negative experience without a specific reason· unspecific

   New Version Is Glitchy. They did an update on the app, added a few things, but since then my alarm has had a mind of its own; changing the alarm sound, volume, and bypassing the gentle wake. I’ve tried deleting and reloading but it didn’t work. Hopefully they fix it, as I used to love this app.

2. ★★★★★crashes, freezes and errors

   WHY DOES IT TAKE SO LONG TO LOAD. I would have given 5 stars when I first downloaded. I absolutely loved this app. HOWEVER recently the app will open then take ages to show the actual alarm clock set up. Or it will open the app then it will crash to my home screen. It’s extremely frustrating when I’m ready for bed and have to wait 10 minutes for my alarm clock to get set up. Is there a way to fix this?? So annoyed.

3. ★★★★★crashes, freezes and errors

   not as good as before. used to be really good but now it’s super buggy. stuck on loading screen when launched, fails to track sleep, “smart” alarm doesn’t even go off.

4. ★★★★★negative experience without a specific reason· unspecific

   Not as useful. I no longer enjoy this app and it’s quite annoying now. I first began using it last year and loved it now. It wakes me up at the wrong time and wakes me up with the most annoying right tone. It doesn’t ease its way into when I actually want to wake up which it used to. If I wanted to wake up at 6am , it’ll begin a gentle tone at 5:45 but now . It simply wakes me up 15 minutes early and it’s annoying. Even if I place at 6:15 , it still woke me up at 5:45. I won’t be using this app anymore.

5. ★★★★★negative experience without a specific reason· unspecific

   Beware! Killed my phone 2 nights in a row. I have the free version of the app and just wanted to use it for a gradual alarm without the sleep tracking. The first night, my phone was plugged in with the alarm turned on and I woke up 2 HOURS late to a fully charged phone whose power was off?? I literally got a parking ticket thanks to this app. The next morning, I tried again with a backup alarm. I checked in the early morning and my phone was still on. My husband woke me up an hour later, AFTER the alarm was supposed to go off, and it was dead! What is going on, Sleepwave?? Don’t trust this app!

6. ★★★★★negative experience without a specific reason· unspecific

   1 star for your dark patterns. Stop trying to make me purchase something every single time I open the app. It’s a glorified alarm clock.

7. ★★★★★subscription and paid restrictions

   Pushing to buy subscription. I’ve loved this app for 5 years. The free features are enough to set an alarm without the premium benefits of choosing a sound, etc. recently the push to subscribe makes it frustrating and not worth using. Plenty of apps that can double as a “holistic” alarm clock, stop pushing me to pay for premium.

8. ★★★★★privacy and excessive permissions

   bugged. unable to grant microphone access so there's no way to use the app at all

9. ★★★★★negative experience without a specific reason· unspecific

   Worst sleep app. Used to be one of the best but if you use more then one sleep app this one just quits and does nothing

10. ★★★★★negative experience without a specific reason· unspecific

    Doesn’t work. Doesn’t work unless you make a purchase

11. ★★★★★negative experience without a specific reason· unspecific

    Constantly malfunctioning. This app keeps malfunctioning. I press snooze once and it never rings again. This happened multiple different times.

12. ★★★★★negative experience without a specific reason· unspecific

    Not wroking. App suddenly isn't waking me up anymore. Got to work late. My volume was on and I set the time but it's no longer working. I assume the free trial is no longer available.

13. ★★★★★subscription and paid restrictions

    Stops working after a few months yet still locked in to paying for the year. I bought a year subscription because it showed some early promise, but now it isn’t even doing the alarm until I’m already awake. This is very upsetting. I set the alarm for 5:30 but nothing goes off at all. My other alarm goes off at 5:50 which wakes me up and then once I’m moving around in bed then Sleepwave hears me moving and then goes off (say at 5:53). This has been going on for 2 months and nothing fixes it.

14. ★★★★★subscription and paid restrictions

    This isn’t an alarm. Silly me I thought it was an alarm. It’s not. Nothing sounded this morning except the back up alarm I’d set on another device just in case. App forces a membership - annoying. If I could give a negative review I would.

15. ★★★★★an update broke a familiar workflow

    Free version ruined. They just updated it so you can only use it every other day. I have been using this app for months and now I can’t unless I pay to upgrade. This is a straight up money grab.

16. ★★★★★negative experience without a specific reason· unspecific

    Is not reliable. The alarm doesn’t go off if you wear sleep buds. The information isn’t correct. I have been comparing with my Oura ring and I believe the ring is more accurate.

17. ★★★★★negative experience without a specific reason· unspecific

    Apple Watch Alarm Setting. I only really use this on my Apple Watch and the smart alarm is decent but not great it will almost always just wake you up at the latest part of what you set your alarm to be. I have it set to go off between 5 and 5:30 and 90% of the time it nuts goes off at 5:30. The most annoying part about this app is that when I go to set my alarm it has me load the data from the night before. This can sometimes take 5-10 minutes and currently I have been trying to set my alarm for the next morning and it won’t get out of the “syncing data” mode on my watch. This is why I’m writing this now because I’m still waiting on being able to set my alarm. Not bad but definitely has some issues

18. ★★★★★negative experience without a specific reason· unspecific

    Disappointed. Kinda disappointed that they suddenly decided to unlock all alarm sounds while forcing an only random shuffle for the free version and pay walling the option to turn it off. My favorite alarm was part of the free version and now it’s been couple of weeks since it actually was played :/

19. ★★★★★trial charges and refunds

    Don’t risk the free trial. They will charge you anyway.. I signed up for the free trial run and canceled the subscription a day before it was scheduled to start charging. They charged my card anyway for a year long subscription. I reached out to customer support twice to no avail. Bad business.

20. ★★★★★negative experience without a specific reason· unspecific

    Free. It’s said give you free try when I click on it they charged me. Don’t used this App

21. ★★★★★negative experience without a specific reason· unspecific

    Not reliable. The past week I’ve been using this app it has not gone off in the morning, my backup alarm ends up waking me instead. This is unreliable and I would have been in a lot of trouble if I didn’t have a backup alarm. It used to work fine so I do not understand what changed

22. ★★★★★negative experience without a specific reason· unspecific

    Set-up. Set-up is not clearly laid out. Still haven’t been able to use.

23. ★★★★★negative experience without a specific reason· unspecific

    Terrible Sounds. I turned on sleep mode and an intense, high pitch ringing went off. Not ringing as in an alarm, it was like a very high pitch dog whistle and it would not stop unless I swiped up to stop sleep. This probably is not good to sleep near because of the EMF, and I cant imagine people actually falling asleep with a painful ringing in their ears.

24. ★★★★★ads disrupt the experience

    Update made it sooooooo bad. Basically it worked perfectly for me but then it updated. The alarm stopped working like literally. And it used to tell you how long you slept in REM or deep but now it does it’s just replaced by ads. And it uses 40% of your battery every night. I’m definitely deleting this appp

25. ★★★★★negative experience without a specific reason· unspecific

    Alarm doesn’t go off.. I’ve been trying to get this to work for two days and it’s super frustrating. I’ve read troubleshooting guides and when I try to contact support it says no email address found but there’s no account settings to put my email address into. I just wanted a simple gentle awakening alarm and this is so aggravating I’m losing sleep over it!!!

26. ★★★★★glaring measurement errors destroy trust

    It's so off it's kind of funny.. I knew you couldn't really rely on these apps for accuracy but I didn't think it would be this off. I was awake all night (health problems) and still got sleep scores. Awake 2 hours, REM 17 minutes, Core 1 hour 35 minutes and 1 hour Deep sleep. I moved around all night with the same amount of movement. I also got up multiple times but it shows I was asleep all night. We'll call it an experiment and I found out what I needed, cancelled subscription and deleted app. It's so off it's kind of funny. Also, you can't use any alarm without allowing microphone permission. I thought I'd keep the app for the gentle wake alarm but I can't use it without enabling the microphone to track my sleep. Don't need that, see above lol

27. ★★★★★privacy and excessive permissions

    You should just make using microphone optional. Like I don’t get why tracking people’s sleep is mandatory for setting an alarm… I don’t even know if this is just bad design or designer planning something weird. Surely, sleep tracking helps some people, but making it a required feature when I just wanted to set an alarm but don’t want to give away my microphone access? Offloaded.

28. ★★★★★negative experience without a specific reason· unspecific

    Didn’t work. Just like other alarm apps, this one failed to go off. Alarm was set to 6:30am, said it would go off between 6:15 and 6:30. It is 6:37 am currently and no alarm!!

29. ★★★★★a needed feature is missing

    Worthless. Apparently the alarm doesn’t work unless you literally keep your phone unlocked with the app open all night long??? God forbid you accidentally fall asleep watching a video on your phone before bed, or otherwise forget to explicitly open the app before bed. People are going to lose their jobs because of this app. I understand that the advanced sleep tracking features probably need the phone to be unlocked in order to work properly, but the literal alarm sound should be capable of waking you up at a set time, even when the app isn’t open.

30. ★★★★★negative experience without a specific reason· unspecific

    Requires you to activate mic. Requires activation of microphone for the duration of your sleep. Must have app open at all times if you want to be woken up.