RISE: Sleep Tracker

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1. ★★★★★subscription and paid restrictions

   Rise. It charged me $30 when I don’t have this app and I don’t have a subscription to it so I don’t know why it charged me $30

2. ★★★★★subscription and paid restrictions

   Charged after cancelling. The AI coach gave me contradictory sleep advice, including confusing melatonin timing and pushing a bedtime that made no sense with my 6:30 AM wake time and sleep debt. It also kept repeating the same questions instead of responding to what I already told it. Worse, I canceled my membership and confirmed the cancellation, but was still charged anyway. other reviews warned about this and unfortunately, they were right. Unreliable AI plus billing after cancellation is unacceptable.

3. ★★★★★trial charges and refunds

   Steals money. I did the free trial, it worked fine as advertised but I never really used it so I decided it wasn’t for me and to cancel my trial. After i cancelled, it confirmed that my subscription was cancelled and my service would end that day, so I deleted the app and then after about 30min they charged my card $38. If you don’t want to pay $38 for this app don’t get it, don’t get the free trial, if you don’t mind the subscription go ahead, the app it’s self is fine just not something I used.

4. ★★★★★negative experience without a specific reason· unspecific

   Do not buy. They charged my account after I deleted the app

5. ★★★★★subscription and paid restrictions

   Unnecessary. Needing to pay a subscription for an app to tell me how to sleep and wake up honestly feels absurd and unnecessary. There has to be a better app out there somewhere.

6. ★★★★★subscription and paid restrictions

   Terrible app. Try’s to make you buy a subscription then after you cancel the subscription it try’s to charge you for it and doesn’t stop for months

7. ★★★★★negative experience without a specific reason· unspecific

   Terrible. Worst app of all time is works 25 percent of the time

8. ★★★★★inaccurate results and incorrect data

   Inaccurate. Buy the Oura ring. This app does not work and is inaccurate. I was hopeful, but it just isn't picking up any of my waking through the night. It just told me I was still asleep while on my phone fml.

9. ★★★★★negative experience without a specific reason· unspecific

   Not a real trial. I signed up for a 7 day trial to test it out. But it locks me out and insists on me purchasing either a one month or half price annual. Also $30 for an AI assistant is a joke when a $20 Claude or ChatGPT would easily achieve what the app and it’s AI will do

10. ★★★★★negative experience without a specific reason· unspecific

    Took my money. I never subscribed to the app or anything like that and it just took $70 off my card which is wrong if someone doesn’t subscribe to it, you shouldn’t be taking money off of their accounts

11. ★★★★★subscription and paid restrictions

    no.. why do i have too pay for better sleep?? also just not even that good 0/10 wish i could vote 0 stars

12. ★★★★★trial charges and refunds

    Still charged after canceling. Do not try their free trial unless you know you want to pay for the app. They still charged me even tho I cancelled the subscription.

13. ★★★★★trial charges and refunds

    Almost a great app. I did the free trial and liked it, but it wasn’t the time to buy a new app. I canceled the subscription like the second or third day of a 7 day free trial. I look at my bank statement, only to realize I’m being charged for the app I cancelled. This is why I don’t like doing free trials. I will re-review them, if they rectify my issue. I did like the app, but I don’t like the shady billing.

14. ★★★★★trial charges and refunds

    Tried to charge me even after I canceled my subscription. Horrible company and the app is not even that great. There is just to much nonsense going on with the app. Also they keep trying to charge me even after canceling my free trial. Scam artist!!!

15. ★★★★★trial charges and refunds

    HORRIBLE.. This app scammed me. Gave me a free trial, wouldn’t let me cancel. It charged me 70+ dollars. I needed that money to pay for my bills, my kids diapers, and more. Half my paycheck, gone. At the time it took my money, the app was deleted. This didn’t even help. I would give 0 stars if i could.

16. ★★★★★trial charges and refunds

    Predatory subscription. You have the option to pay for the full service after the trial ends, which is fantastic. But I cancelled my subscription days before my trial ended and was still charged. Here’s where they get you. It double subscribed me (in the App Store AND on the app) and I didn’t know. So I was charged the full amount for the year. I deleted the app because I wasn’t going to use it any more. Woke up this morning to a charge from RISE. Took me a bit to figure out my subscription was active in the app and not on my iCloud subscriptions. If you’re looking for just a free trial, be careful. You may end up paying for it after all

17. ★★★★★negative experience without a specific reason· unspecific

    nope. DO NOT GET THIS APP.. after deleting it for months it still charges your card and it won’t stop

18. ★★★★★subscription and paid restrictions

    Do not get this app unless you want to spend 80 dollars they won’t refund.. Make sure you have an extra 80 in your account because they will charge you and give zero customer support to get your money back. I use my Apple Watch with the sleep app. Absolute scam.

19. ★★★★★negative experience without a specific reason· unspecific

    Why isn’t DC a stop option?. I don’t have anything bad to say except, I just wanted an issue resolved. When it asks for your state, DC isn’t an option. We have more people who live here than the state of Wyoming and Vermont. Could you please correct?

20. ★★★★★trial charges and refunds

    Charged me after canceling. They charged me over a month after canceling the app during the one week trial that I paid for. Disreputable company.

21. ★★★★★subscription and paid restrictions

    Numbers, not much insight.. If you want an app to quantify how tired you are and remind you several times a day, but not provide a whole lot of solution then use Rise. I’m sure it’s for someone, but if you work any sort of shift or rotating schedule job or even longer than maybe 4 set hours of work there’s no useful insight. It seems to be built for people who have non traditional or flexible work from home jobs or no jobs at all because felling me I’m entering a lull in my energy at 1:30 on a Tuesday, mid work day, isn’t actionable information. Apple Watch has built in sleep tracking, paying for extra is a waste of money. This app is expensive and feels a bit gimmicky.

22. ★★★★★trial charges and refunds

    Ridiculous. I tried the Free trial and we were supposed to get confirmation before the subscription starts. Not only did not send a reminder and get confirmation, I can’t find in my subscription where I’m actually subscribed to cancel it and get a refund.

23. ★★★★★negative experience without a specific reason· unspecific

    scam. scam forces you to pay. suck myDick greedy devPhaghot.

24. ★★★★★subscription and paid restrictions

    Unauthorized charge. I signed up for a week trail and decided I didn’t want to use it so I canceled well before the renew date. I then received an email stating I had been charged 31 dollars to my account for 1 month access. The app has different costs for the same membership. It’s a total scam.

25. ★★★★★negative experience without a specific reason· unspecific

    Nothing but a slakes pitch. Had me enter information for 30 minutes before it told me that I had to pay

26. ★★★★★negative experience without a specific reason· unspecific

    Impossible to remove. I liked the app and was on the fence about purchase but needed to remove some things and realized I CANNOT remove the app. The developer has manufactured it that the delete functionality is disabled which is infuriating- no one likes being taken hostage by an app

27. ★★★★★negative experience without a specific reason· unspecific

    Immediately a money grab. I thought this looked promising and could give me some interesting data, but it immediately geared me toward an AI assistant and instantly felt like it was a scam rather than something helpful

28. ★★★★★subscription and paid restrictions

    Fake. You have to do a subscription to do it. RIGGED

29. ★★★★★subscription and paid restrictions

    you need a subscription.. this seems like a good app at first, but when you complete the introduction thing, it forces you to buy a subscription for an app that other apps do without a subscription or a website. smh i could go to safari and search up “Sleep calculator” and see what time i have to go to sleep and feel actually refreshed 🙄🙄🙄. not to mention the tiktok ads are bs. your body needs 8-9 hours of sleep not 5 hours and 55 minutes. i don’t want a subscription for something i could look up before you say “RISE SLEEP TRACKER. my apple watch tracks my sleep anyways.

30. ★★★★★subscription and paid restrictions

    Scammy. I’ll start this by saying I never write reviews, ever. So if you are like me and often read the 1 star reviews before a purchase with a grain of salt let me assure you I am not just some guy that writes bad reviews because I like to complain. Unfortunately I did not read the reviews prior to this purchase since there was a few trial and at first I liked the service. The normal app itself seems to work fine but their “AI expert” is nonsense and completely useless. I falsely believed it came with the plan but it’s actually a staggering $29.99/month up and above the app price. When I reached out after canceling the AI feature for a refund since I would never have paid $30 for any AI had I seen a price tag, let alone one that straight up doesn’t work. I was told that and I quote, “Refunds are not available for monthly or annual subscriptions” So they basically snuck this AI thing into my purchase, and then just refuse to refund me, I don’t understand who would do business like this. This is an underhanded company and the app isn’t worth dealing with those kinds of people. I guess I can’t get a refund for the whole app now so I’ll have my year I paid for, but I certainly won’t be renewing unless they do something to make this right.