Jumia Online Shopping

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1. ★★★★★negative experience without a specific reason· unspecific

   jumia is an overall scam. it’s a shame jumia is still allowed to do business. 1- the false description of items is allowed on their platform. 2- the shipping time is ridiculous and never honored. 3- the return process is a nightmare, and usually ends up in refusal. I learned that the hard way and now I’m stuck with a tv I don’t like with bad quality that didn’t match the online description (echolink 43” qled tv) never again would i buy from this platform nor would I recommend anyone to even consider it.

2. ★★★★★negative experience without a specific reason· unspecific

   Introduce dark theme. Please kindly introduce dark theme, not everyone loves spending hours searching for items on a white bright screen.

3. ★★★★★negative experience without a specific reason· unspecific

   Attention. Faites attention, il ne font pas des remboursement sur certains produits qui le devraient

4. ★★★★★negative experience without a specific reason· unspecific

   The pain I go through to get something from you. You lie and inconvenience your customers I prefer temu😩💔

5. ★★★★★slow performance and long loading times

   Delivery process. Your delivery process is too slow..it was normally done within 3days, but now it’s been extended to a whole week. Which makes it more frustrating, please fix your delivery process…thanks

6. ★★★★★negative experience without a specific reason· unspecific

   L’application ne veut même pas démarrer. Inutile

7. ★★★★★negative experience without a specific reason· unspecific

   CAUTION YOUR COURIER AGENT IN LAFIA SHENDAM ROAD. The lady there is extremely rude

8. ★★★★★negative experience without a specific reason· unspecific

   Terrible delivery. Bad customer service. This is my first time using the app and I’m already regretting it

9. ★★★★★negative experience without a specific reason· unspecific

   Wide range of goods and products to beauty care. I think there should be wide range of products from houseware to beauty supply

10. ★★★★★crashes, freezes and errors

    Scam. Scammers they sent me a product that not working

11. ★★★★★negative experience without a specific reason· unspecific

    حذاري من هذا الموقع. لا علاقة اشتريت ميكرو في الوصف البائع ذكر انه يشتغل لمدة 8 ساعات متواصلة وبعد التوصل اتضح انه موديل قديم ولا يشتغل سوى 20 دقيقة او اقل تم إرجاع المنتج والان مرت قرابة 3 أسابيع دون جواب عند تواصلك مع الدعم يخبرونك انهم لم يستطيعوا فحص المنتج وارسلوه للبائع الذي لم يرد بعد رغم انتهاء المهلة المحددة للرد تخيل ان البائع أقوى من المنصة يرد متى شاء اما الموقع فيشير إلى ان المنتج تم تسليمه لي رغم أنني ارجعته واليوم ارسلو الي امايل يطالبونني بإرجاع المنتج هههه وهو عندهم منذ ثلاث أسابيع تخيل عبث هذا الموقع لهذا لا انصح بهذا الموقع المرجو الابتعاد وأخذ الحيطة والحذر لحسن الحظ لم يكن ثمن الميكرو مرتفع الخلاصة تجربة اكثر من سيئة.

12. ★★★★★subscription and paid restrictions

    Delivery fee on each item. I don’t know why I will have to pay for each item I buy from you even though it’s two or more I will still pay for all which is too bad You need to be having discounts on the delivery fee so far as it’s more than two

13. ★★★★★subscription and paid restrictions

    App. Idk why when I updated this app it started being slow asf and the payment method is worse smdh

14. ★★★★★negative experience without a specific reason· unspecific

    شفارة عشرين يوم مزال مارجعوش ليا فلوسي. Remboursement t9iiiiila 20jrs mazal mawslni walo appel mosta7il ijawbok fiha, message f les réseaux sociaux mosta7il ijawbk inssan dayrin ghir Ai kidwi m3ak

15. ★★★★★subscription and paid restrictions

    Jumia delivery men.. I really don’t know what’s wrong with their riders, how can I be paying for home delivery and they would be asking me to come meet them at filling. Just like one I spoke to few minutes saying I should come meet him at a store that’s freaking far from my place. Jumia you guys should do better please

16. ★★★★★negative experience without a specific reason· unspecific

    Ho. Maybe u should close down the office at Ho I came from far to pick up my order I was told the person is sick so they close the office is closed Just for me to go back without getting it and since they refused to pick up my calls

17. ★★★★★negative experience without a specific reason· unspecific

    No offers on personal orders. Fake

18. ★★★★★negative experience without a specific reason· unspecific

    Rude Agents ( Ayomide Abdul Aziz). They have rude agents, who refuse to deliver what you bought, and they’ll send emails in the guise of them not being able to reach you, just because they want to keep it to themselves, and when you make reports to their customer care , they do nothin

19. ★★★★★subscription and paid restrictions

    I am being scammed by Jumia. It has been over 3 months since I made a refund request but did not receive my refund and I went to the pick up station at IYE plaza Warri for assistance and I was severely embarrassed please Jumia is a scam. I have been shopping with them for years until that day. They always deliver low quality products and this last one was something entirely different and yet I have not received my refund

20. ★★★★★negative experience without a specific reason· unspecific

    Mauvais. Mauvais experience ,payé un produit et trouve just du sel dans le coli

21. ★★★★★negative experience without a specific reason· unspecific

    Scammers. No refunds and poor customer service real scammers take care Worst customer service ever..

22. ★★★★★negative experience without a specific reason· unspecific

    Why am I only seeing Ghana price?????. Why am I only seeing Ghana price?????

23. ★★★★★negative experience without a specific reason· unspecific

    Login/ sign up. I can’t login neither sign up

24. ★★★★★subscription and paid restrictions

    Jumia ate my refund money and they don’t want to do anything about it. Too bad

25. ★★★★★slow performance and long loading times

    UI. We need the dark mode option. Its been over 7 years and your developer still haven't added it. You're way too big for you to lag out like that .

26. ★★★★★subscription and paid restrictions

    Fix your in-app payment issues. I'd love to place my orders seamlessly without the constant harassment of your support team via calls because your in-pp payments systems never work and the orders never get completed. It's exhausting to always have to wait for whenever you choose to deliver the items to then start hassling with your riders over payment please

27. ★★★★★negative experience without a specific reason· unspecific

    Vouchers. Keeps saying my voucher invalid

28. ★★★★★negative experience without a specific reason· unspecific

    Not able to connect. J arrive aps a me connecter quand je click Connect

29. ★★★★★negative experience without a specific reason· unspecific

    Vouchers. The vouchers available for users should be usable when you have issue using it before…

30. ★★★★★negative experience without a specific reason· unspecific

    Fake product. Fake stuff, high price🤮