BOLT - Bolt There Now

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1. ★★★★★negative experience without a specific reason· unspecific

   They don’t have customer service. Customer service is nonexistent. Been trying to change my email for weeks, maybe a month, and there’s no way to get them to respond.

2. ★★★★★negative experience without a specific reason· unspecific

   Doesn’t read their equipment. I have one of the.bike stations by my house and won’t read any of their equipment. Extremely annoying

3. ★★★★★negative experience without a specific reason· unspecific

   Bolt split with our money!. Did bolt really leave Portland unannounced? What about the money I spent and my balance? Did they also take this with them? The chat no longer works. I can’t find any type of info re: bolt leaving Portland, contact info, etc. Hey bolt! Please return my money. Thank you!

4. ★★★★★crashes, freezes and errors

   Stopped working. Didn’t work, no good

5. ★★★★★negative experience without a specific reason· unspecific

   WAY worse than Bird. The scooter stopped unexpectedly 3 times during the ride, then made me stop and pay twice even though I already had money on my account, and even charged extra than said on the scooter. Terrible service, my friend used bird and had none of these problems. Also app UI was freezing and stopping a lot.

6. ★★★★★negative experience without a specific reason· unspecific

   Trash service. Scooters don’t even work half the time in my area waste of time and money

7. ★★★★★crashes, freezes and errors

   Broken or something. This second time I try to use scooter bold and is no working

8. ★★★★★negative experience without a specific reason· unspecific

   Garbage scooters. Garbage scooters

9. ★★★★★negative experience without a specific reason· unspecific

   Costly. Double the price of Lyft

10. ★★★★★negative experience without a specific reason· unspecific

    Overcharged. Got overcharged for $50 for parking in correct zones. Wouldn’t recommend using them.

11. ★★★★★negative experience without a specific reason· unspecific

    Worst scooter ever made. This is absolutely the worst scooter that has ever been made. I don’t think the people who created this scooter understand center of gravity. My friend fell off and I almost fell off even though I’m an experienced scooter rider

12. ★★★★★negative experience without a specific reason· unspecific

    H. Worst scooter

13. ★★★★★negative experience without a specific reason· unspecific

    Scam. Does not work! Scam! SCAM! SCAM!!! SCAM!!!

14. ★★★★★negative experience without a specific reason· unspecific

    No power. It worked for probably 5 seconds. Annoying.

15. ★★★★★subscription and paid restrictions

    Makes you load account with $. Dont use Bolt unless you are going to do it all the time. They charge you up front, not by the ride. So i had to load money onto my account up front. If you dont use what you loaded, it sits in your account. Dont ride these scooters very often so money will just be sitting there forever. Why would you not be able to pay by ride, like every other scooter.

16. ★★★★★negative experience without a specific reason· unspecific

    No prior warning to Restricted area. If bolt specified the spring water Corredor is restricted area I wouldn’t of wasted my money on rent this piece of crap . This company is a joke .Bolt should be banned from Portland ..:

17. ★★★★★negative experience without a specific reason· unspecific

    Wouldn’t work. The scooter unlocked it charged me for it and it did not let me ride it they told me that the scooter still needed to be unlocked

18. ★★★★★negative experience without a specific reason· unspecific

    Way too much money.. I rode for Like 4 minutes and it was $26

19. ★★★★★negative experience without a specific reason· unspecific

    Bad. This did not work at all.

20. ★★★★★crashes, freezes and errors

    Bolt scooter. Not working at all !

21. ★★★★★negative experience without a specific reason· unspecific

    mad. i’m mad i couldn’t ride it

22. ★★★★★subscription and paid restrictions

    DO NOT USE!!! Scooters are unreliable and you won’t get money back!. Paid for scooter. Worked for 1 - 2 blocks. Them stopped working. Unfortunately i was in a place where I couldn’t leave the scooter so I ended up having to walk it about 4x further than I was able to ride. I notified the company immediately no refund or acceptable resolution. Dull Cookie cutter operation, in my opinion. Try another company

23. ★★★★★negative experience without a specific reason· unspecific

    Terrible handling. Terrible handling

24. ★★★★★crashes, freezes and errors

    Scooter was broken. This scooter was a terrible ride. I would like to be refunded in full. The whole ride the kick stand was dragging and he accelerator wasn’t working, also the front and back brake did not work. Unsafe. If I could rate it zero stars I would.

25. ★★★★★negative experience without a specific reason· unspecific

    Terrible. None of the scooters worked

26. ★★★★★negative experience without a specific reason· unspecific

    Scooter failure. Wouldn’t ride

27. ★★★★★subscription and paid restrictions

    Worst scooters, terrible customer service. I tried one of these scooters yesterday and out of all these scooter apps the boost scooters are easily the slowest. Scooter is also very large and uncomfortable compared to bird or the others. I thought I was paying for a single ride, but the app automatically charged me $10 just to go a few blocks. I told them this and they refused to refund me and customer service was very poor. Worst scooter out of all of these new apps, and with a $10 minimum payment 😂🤣 would not recommend

28. ★★★★★negative experience without a specific reason· unspecific

    Lentitud. Muy lentos

29. ★★★★★subscription and paid restrictions

    Horrible customer NIGHTMARE service, daily repeated charges. I used the recently acquired company Gotcha and my account was charged the monthly fee DAILY for almost 2 weeks. I cancelled my subscription on the same day because the bikes did not work properly. I reached out to Bolt in an attempt to stop the charges early on and I was assured that the defective bike was removed and the charges would stop. THAT DID NOT HAPPEN. They kept charging my account. I called back and spoke with Bolt about the charges and I was told that they could not see the daily charges my bank and I clearly saw from Feb thru early March. Then I was told that my monthly subscription has not been paid. Wait what? Finally my bank cancelled the credit card and I had to have another one issued. To end this now and make it short, I AM still waiting on a Supervisor to call. She emailed, but did not respond to my response. They refunded 1 of the charges to a card I used 2 years ago. I am still fighting with them (now pulling in a lawyer) to resolve this dispute.

30. ★★★★★negative experience without a specific reason· unspecific

    Charged $27 and didn’t work. Was charged $27 because I started it in a restricted area which how was I suppose to know it was already there and my first time using it wouldn’t even turn on. What a scam.