Lyft Direct Powered By Payfare

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1. ★★★★★data, history or progress disappears

   NOT RECOMMENDED. I attempted to withdraw some cash from PNC ATM machine, the machine was empty but got charged $120 They never give me my money back, I deleted the account also they have terrible service on the phone.

2. ★★★★★negative experience without a specific reason· unspecific

   Have to keep resetting password. App has too many glitches. Have to keep resetting password & doesn’t send code to email to reset password forcing you to call customer service.

3. ★★★★★negative experience without a specific reason· unspecific

   Missing features. No ability to scan and deposit checks. And can receive, but not send money via ApplePay

4. ★★★★★negative experience without a specific reason· unspecific

   Cajeros. Una vez saqué 140 dólares de un cajero (operación gratis) en una farmacia CVS y no me los dispensó, pero el dinero se desapareció de mi cuenta, pasaron más de 90 días y bien gracias nunca me devolvieron el dinero. No recomiendo esta tarjeta es un robo descarado.

5. ★★★★★negative experience without a specific reason· unspecific

   The worst. Seriously, Face ID doesn’t work. What’s the point in offering that option if it doesn’t work.

6. ★★★★★negative experience without a specific reason· unspecific

   Scam. App has too many glitches that create a digital limbo, not allowing me access to my funds for days (sometimes weeks). With nobody, but AI to contact about it. I gave up and reported them to the better business bureau.

7. ★★★★★negative experience without a specific reason· unspecific

   No good protection from fraud. I had a fraudulent transaction that happened on my account and loss over $230. I call support which was absolutely no help at all. The rep tells me there is nothing he can do because it was an Apple Pay transaction, says there is nothing he can do and hangs up the phone while I asked to close the account. Terrible all together !!!!

8. ★★★★★negative experience without a specific reason· unspecific

   This bank stole my money. Some scam stole my card and even I reported the amount the bank don’t investigate and don’t return my money they are so scammed as the same scam don’t trust to this bank they don’t care about you if you have a problem they are going to be at the side of the scammers

9. ★★★★★negative experience without a specific reason· unspecific

   Maintenance. You need to warn drivers when the app is doing a maintenance work my card is locked and now I’m stuck with gettin no money out until I don’t know

10. ★★★★★negative experience without a specific reason· unspecific

    Absolutely Garbage. App constantly crashes, payouts and direct deposit constantly locked down even if you dont hit 5 transactions, worst experience ever and never again from Lyft Direct….truly pathetic!

11. ★★★★★negative experience without a specific reason· unspecific

    Can't move money from this card to any other. I would prefer if there were options to move money off this card to other cards. Like to Cash App or other cards. It makes it hard. Also when I pay my rent and other bills can't use my Lyft direct card. Change this please

12. ★★★★★account bans or deletion without explanation

    0 stars. This is the single worst bank account to have ever, you avoid the fee but they control how you spend and what you spend on, they block transactions at will, and wont even speak to you no matter what lyft tier you are. The worst financial decision you could ever make.

13. ★★★★★negative experience without a specific reason· unspecific

    No longer working. They stopped accepting new accounts. Payfare left the card business on the general and I think this is why many people are having so much issue. I tried signing up but it won’t let me and never sends the email. Support doesn’t have the ability to help either. Seems if you already have an account before pay fare dropped door dash your fine and in their system

14. ★★★★★negative experience without a specific reason· unspecific

    Terrible App. Terrible app. App constantly has you resetting your password despite inputting the correct password.

15. ★★★★★support does not respond or resolve the issue

    Do not download this app support they won’t help you.. The reason of the one start is because I started well enough with the app until I change my phone. So have to download the app again. So like everything I use face to unlocking the app to view the balance on my card. So I don’t remember the password or anything that I put 4 years ago. The I use the option to reset the password received the code to continue and ask me to put the card inf and nothing on the app match I call support about the issues so like I say I don’t even remember what I put 4 years ago cause I was using the face recognition to unlock everything. So the support don’t even try to help me to resolve the issues to get back my account. Then I received an email with them asking me to send 2 pictures with the ID and my face. So I do that, then after that was I back and forward like for 25 min cause all the temporary password didn’t work. So when I finally I was able to unlock and put the new password and enter back to the account and set it up like I like it. They lock my account back again. Now they stealing my money that I have on the account that is 340 dollars and they ignored the email. They stealing the money now locking your account with not excuse after they reopen

16. ★★★★★negative experience without a specific reason· unspecific

    Pay Fair. Funny how it’s called Payfare because Lyft doesn’t pay fair. Less than federal minimum wage. Zero stars

17. ★★★★★negative experience without a specific reason· unspecific

    Que mala esta aplicación. No recomiendo esta aplicación la peor atención al cliente

18. ★★★★★negative experience without a specific reason· unspecific

    Not good and need improvement. I joined Lyft direct for the only reason that l can cash out every day and now l have a emergency and l can’t transfer my money to my bank, they say l have 30 cash-out in one month period so what lm going to do is going back to express pay again and delete this, they hold the money thats not theirs!! This ridiculous. I will delete this.

19. ★★★★★driver accepts the ride, then maneuvers the passenger into canceling first

    Will probably stop driving for them. Update, I had to change my entire review because this situation has only gotten worse and worse. I had almost 100 dollars stolen from my Lyft direct card, I called and reported it, the man in the phone made it seem like I was committing fraud and said that Lyft direct can’t help me, I have to call the merchant the product was purchased from. This was Uber Eats. Well Uber Eats has no number to call, when I finally figured out how to contact them they never responded. The following day I was stolen from again, almost another 100 dollars. I had to call AGAIN and they still acted like I was committing fraud. They still refused to help and said this was Uber Eats issue. I had to call back a third time and finally this woman canceled my card, like it should have been on the first call! If it was canceled from the first call, then I wouldn’t be missing the amount I am! So I was sent a form to fill out for fraud, after 3 calls and a massive headache. I filled out the form wrong a couple times, but corrected it. I sent an email stating I corrected it, they sent me an email back saying I didn’t. I go in and do it again. Knowing it’s absolutely correct now, I am getting angry because no matter what email I send trying to get in touch all they will send me is an email stating to “correct the form”… I can’t get any other response out of them through email now other then to correct the form that I have over and over again!! They are playing with me and my money at this point and I believe I’ll have to seek out a lawyer because this is insane!!

20. ★★★★★negative experience without a specific reason· unspecific

    Error. No funciona la aplicación

21. ★★★★★negative experience without a specific reason· unspecific

    Stole my payouts. I’ve been driving for Lyft for several years and I recently noticed missing payouts. I contacted support and they told me to contact pay fare through this app, which in turn told me to contact support in the driver app. There’s no one to call to the resolve this. They’re stealing payouts and tips. I also noticed this has been happening for months now. I will document all theft and send a demand letter if this isn’t resolved before suing for my hard earned earnings. Trash company, trash third party services.

22. ★★★★★negative experience without a specific reason· unspecific

    New look and oh yeah did you know they stole from lyft drivers?. I completely hate the new look. It’s hideous. I also hate that the apps Face ID barely works. I hate that there were such ridiculous issues with theft from the company itself that I had to report them to lyft and have them audited within the first couple weeks of using them. I I hate that they’re liars who will literally refuse to give you your money back even when they’re violating their own policies and STEALING from you and liable for a lawsuit. Lyft, itself, had to be responsible for forcing them to stop stealing from Lyft drivers. Yeah the people who run Lyft direct are literally thieves who had to be gone after by the Lyft itself for their theft because they refused to give me my money back and were stealing thousands from drivers all over the country. I have receipts so if they try to delete this review, I’ll just post the screenshots online in literally every public platform until theyre ruined because they don’t get to hide their THEFT. If they leave this review here and except that people deserve to be warned that they have a history of stealing, then I won’t set out on a campaign to ensure that every driver across the country reviews their own accounts to find the proof to sue lyft direct out of business! Even though you guys gave the money back, because of the way that you stole the money the first couple of times, you’re still technically liable for a lawsuit because you were told it was happening and refused to give the money back to the drivers or fix your thieving app.

23. ★★★★★negative experience without a specific reason· unspecific

    Horrible service. Horrible policies and do not protect us from fraud.

24. ★★★★★negative experience without a specific reason· unspecific

    Never Use This app. Never use this app. It's not like othe app. Can not transfer your money. They expect you to have thousand of $ in thete. So you can transfer some.

25. ★★★★★negative experience without a specific reason· unspecific

    Log in issues. There’s been no resolution for me to gain access into my account for months now in using the Lyft direct app

26. ★★★★★subscription and paid restrictions

    Not worth the risk…. I had two charges declined by the card issuer, but the value is still gone from the account. The merchant says the charge was declined, so they have no way of issuing a refund. Lyft Direct, even after escalation, denies any responsibility in resolving the charges. It’s good if it works, but don’t expect any help if it doesn’t. They will simply take your money and blame the merchants. It is NOT worth the risk. Also, if you have a regular bank account with which you pay your bills, they charge more money (a percentage) to transfer funds than the instant fee (a flat rate). There really isn’t an advantage for using this card.

27. ★★★★★negative experience without a specific reason· unspecific

    No sirve pa una monda es aplicación. No sirve cobran suscripción de la tarjeta vieja es una mierda esta aplicación

28. ★★★★★account bans or deletion without explanation

    Clans customer service. The got the worse customer service I have an account and there was an unauthorized atm withdraw in my account I addressed my issue toward the Lyft bank and they don’t want to do anything about it. Lyft bank account always gets hacked I don’t recommend opening an account with them save the headache

29. ★★★★★negative experience without a specific reason· unspecific

    I can’t go in. I set my email several times and once I hit the confirm my email button it takes me to the beginning of the process again…

30. ★★★★★negative experience without a specific reason· unspecific

    Can’t verify my email. Every time I send myself an email to activate the account. The link takes me to the app and nothing happens