Smart Receipts: Expenses & Tax

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1. ★★★★★subscription and paid restrictions

   Requiring subscription. Requiring subscription

2. ★★★★★negative experience without a specific reason· unspecific

   Garbage update. I'm deleting the app. After 4 years of using it, I accidentally updated the app and it's completely useless now and they deleted all my pictures of receipts I had for the past two months.

3. ★★★★★subscription and paid restrictions

   Scan is paid only. Was exciting to try this out. Realized you’d have to manually put in every single information, or pay $99/yr for OCR extraction🙄. Better just put your data in excel rather than downloading the app and allow them track your activity and resell it 😊

4. ★★★★★subscription and paid restrictions

   This looks like it’d be the perfect product but…. I can’t get information about the product, the differences in the plans, etc. I can see several subscription offers. What’s the difference? Can’t find that info. Tried finding out more on my Mac, since that’s an easier interface for sending email. Entered a support ticket in their interface, which I can access without logging in. I should say tried to enter as after I typed up the questions I was told I was blocked. So, with so many unknowns, I cancelled the free trial. Again, it looks like the product I want. But so many questions, and so few answers. I don’t mind paying for a product if it meets my needs. But can’t tell if it does or doesn’t.

5. ★★★★★data, history or progress disappears

   DO NOT DOWNLOAD. when i downloaded it it never worked and i was like oh well it doesn’t work so ima just delete it but NO it won’t let me delete it SO DONT DOWNLOAD

6. ★★★★★negative experience without a specific reason· unspecific

   The app will accept scan receipts but. It will scan your business expenses, but will Not And cannot produce a report.. sucks because I scanned businesses receipts and now for tax purposes the app will Not Produce A report as expected… Not good

7. ★★★★★negative experience without a specific reason· unspecific

   New update is more difficult. The report I need to access is now located at the bottom of the report list. So the handy reports are from 2019, at the top of the list

8. ★★★★★negative experience without a specific reason· unspecific

   Dates are 35% correct. I have to always update the dates after it scans the receipts. The pictures are taken with a iPhone 16 pro max and I make sure that everything is clear. I can even see the date clear as day on the picture but it still gets it wrong. Not worth the $100 if I’m having to correct the app all the time.

9. ★★★★★ads disrupt the experience

   Ads often making app literally unusable. I don’t have a problem with the use of ads to support the development of this app. However, I’m often having to force quit the app when a full screen ad appears and does not go away on its own or allow some means of dismissing it. Even the “x” to close, or the “<Back” button are fake and launch the App Store for whatever app is being advertised.

10. ★★★★★negative experience without a specific reason· unspecific

    Update. Im so annoyed by this update. I do NOT WANT TO PRE SCAN ANYTHING JUST LET ME INPUT IT MANUALLY. Ugh. The app was JUST FINE.

11. ★★★★★subscription and paid restrictions

    App Doesn’t Work. At some point this app stopped letting me export CSV files. The app is unresponsive when I try to generate the report, I have deleted and re-downloaded it several times with no improvement. Very frustrating seeing as I pay for this service!

12. ★★★★★negative experience without a specific reason· unspecific

    Was great. Was great. Now garbage and glitchy.

13. ★★★★★negative experience without a specific reason· unspecific

    Terrible and glitchy!. DO NOT waste your time on this app! Ridiculous bugs and glitches throughout. First, the currency “exchange rate” is limited to 2 decimal places - which means that any country’s currency that is more than 100:1 US dollar equivalent will not work. Second, after you spend all your time importing your receipts and fill out all these stupid categories, it won’t generate ANY report of any kind in any format. When I try to produce a PDF it just says “PDF failed to load” with no info about how to fix it. And when I try to create a CSV it just get stuck on the wheel of “processing” forever and never does anything.

14. ★★★★★negative experience without a specific reason· unspecific

    Just trying to get you to subscribe. The new update to this app just focuses on getting you to get the pro version. Not worth downloading anymore

15. ★★★★★negative experience without a specific reason· unspecific

    Scam!!!. You must sign up to use, once you sign up, it wants you to sign up again, charging your card multiple times, never letting you use the scanning feature. BUYER BEWARE!

16. ★★★★★subscription and paid restrictions

    They broke the app ☹️😭. I've been using Smart Receipts for work daily for the last 2 years. In this latest update to v5, image quality for imported receipts is absolutely HORRENDOUS. There is a setting to adjust PDF image quality, but even set to 100%, the images are so incredibly fuzzy, that some of the information in them is basically unreadable. They also unnecessarily changed the interface all around, so if you were used to previous versions, prepare to relearn how to navigate the app for no good reason. But really, the main problem is that ridiculously poor image quality makes the whole thing nearly worthless now, even if you decide to pay for the "Pro" unlock. DEVS!!! FIX YOUR APP!!!

17. ★★★★★negative experience without a specific reason· unspecific

    Email. App won’t email

18. ★★★★★negative experience without a specific reason· unspecific

    UPDATE FLOP. New update is horrible. The previous version was MUCH better.

19. ★★★★★negative experience without a specific reason· unspecific

    Bad update. This update has made the app I functionally. The calendar does not work properly. It is now more complete to scan a receipt.

20. ★★★★★an update broke a familiar workflow

    Loved, New Update Ruined it. Used it several years and loved it. Decided to buy yearly, 3 days later it updated to new version and it is terrible. I don’t like anything about it, too bad you can’t get the old version back.

21. ★★★★★subscription and paid restrictions

    Stopped Working. I’m paying for the smart fill option and it stopped working. Don’t waste your money here.

22. ★★★★★subscription and paid restrictions

    Another wonderful app ruined by an unnecessary redesign.. The previous version was time tested and simple. Now they've gone in and redesigned it just to ruin it. Go take a photo requires going into a sub-menu. I have to delete the 0.0 out of the "total" field and there's an unnecessary tax field. "Reimbursable" is not checked by default and the date picker doesn't work. Go back to the old design and I'll renew my subscription.

23. ★★★★★negative experience without a specific reason· unspecific

    Zero support. On the app you can go into setting at click support but it doesn’t work. It’s a joke they added the icon in the first place.

24. ★★★★★an update broke a familiar workflow

    Updates improve and worse at same time. Got rid of auto report so now I have to manually send them to my contacts. Got rid of full size number pad when typing in prices so now I have to hunt and peck prices in and if you hit a letter it closes it. Overall not a user friendly app.

25. ★★★★★negative experience without a specific reason· unspecific

    Bad update. “Improvements” in otherwise well functioning apps generally result in frustration and difficulty in use. I’ve used Smart receipts for years without issues but latest update makes it nonfunctional.

26. ★★★★★subscription and paid restrictions

    New Updates Broke My App. I depend on this app to run my business. Paid for a pro plan and loved everything about. The most recent update broke critical features, most importantly the ability to run and export CSV reports. I would like to request a refund.

27. ★★★★★subscription and paid restrictions

    Great app gone bad. Devs updated the app and broke it - eliminating defaults for category and payment method, requiring several more steps to import a photo, breaking the ability to put in a default mileage rate etc etc etc. even the support link is broken. Wish Apple let you roll back to previous versions.

28. ★★★★★subscription and paid restrictions

    Smart receipts. Forced a subscription in update and I can’t run report to get my receipts.

29. ★★★★★crashes, freezes and errors

    Latest update is a bad again.. Latest update wiped out all my expense reports and the app is basically frozen.

30. ★★★★★ads disrupt the experience

    Not user friendly & not free version. Very complicated & not easy emailing. Too many ads that one can’t get anything done!