Kiplinger Personal Finance

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1. ★★★★★search fails to find what is needed

   Trying to access previous issues. Unable to sign on to app. Could not find on line passworhelp so download was useless

2. ★★★★★negative experience without a specific reason· unspecific

   Digital and magazine site should be better integrated. Digital articles and magazine stories should show up on the same site

3. ★★★★★subscription and paid restrictions

   Good magazine. Awful app. I’ve been subscribing to this magazine for years. I can no longer download it. I also have trouble getting it to recognize my subscription just about every time I use it.

4. ★★★★★subscription and paid restrictions

   Customer Service. I was super excited to get these magazines and digital versions but I paid for both and while yes I get my digital version I have yet to see the first magazine and I have tried 4 times to reach out through social media, email, and any other way I could find to reach out but the customer service is no where to be found! I haven’t had a single response to any of my requests for someone to reach out to me!!! I love the information but if you have any issues or need to speak to someone this company doesn’t care or even try. Very frustrating! *Update I received a message with the same steps I have already took and the email I never received an answer from so honestly this company is a scam DO NOT BUY FROM THEM! They will take your money and then in public say oh we are sorry message here and whe you do you don’t get answers! I have already wrote off that $37 or whatever it was because at this point I don’t even know anymore but I hope others don’t fall prey to their poor business practices!!!

5. ★★★★★subscription and paid restrictions

   Very Poor App for Paid Subscription. App needs to be deleted and reinstalled every time you want to use. Development Team unresponsive to bug submissions.

6. ★★★★★subscription and paid restrictions

   Access problems. I’ve been a Kiplinger print and digital subscriber for years and have enjoyed using the app until recently. The app will no longer allow me to read articles unless I pay an additional subscription for the app.

7. ★★★★★subscription and paid restrictions

   TERRIBLE TIME LOGGING IN. I have been a subscriber ever since MONEY magazine transferred my subscription, and I like it. However your internet subscription needs improvement! Logging in is Terrible. Please improve it. Sincerely James C. Sauer

8. ★★★★★subscription and paid restrictions

   Horrible Experience. I just subscribed to Kiplinger Personal Finance through Kiplinger’s website. I saw that they had an app and downloaded that. Every time I’ve tried to login it says I do not have a subscription. However, I am able to login onto the Kiplinger website. After trying for 2 1/2 days I finally got frustrated and called a customer service number I found within the app. I was told I would not be able to read any issues on the app until April!! So I’ve paid the money, and per Kiplinger’s own advice, downloaded the app for a “better experience.” And I’m now being told I will be unable to use that “better experience” app until April! At this rate, I can guarantee I will NOT renew my subscription to Kiplinger!!

9. ★★★★★crashes, freezes and errors

   Broken. Unable to download Feb issue. What happened?

10. ★★★★★subscription and paid restrictions

    Does not work. I just bought a two year subscription have logged into the app and it’s still asking me to buy the magazines. App not working. I want my money back

11. ★★★★★subscription and paid restrictions

    Does not recognize subscription. I love Kiplinger but their online recognition of subscriptions is terrible. For starters look at this site to find where a subscriber logs in. Then try the system button in the bottom left. Good luck getting connected.

12. ★★★★★subscription and paid restrictions

    Paid for subscription but it doesn’t register. The app has minimal account management features. Purchased a subscription but it still shows all magazines as preview or purchase. When I go to the subscribe button it says I’m already subscribed. Super frustrating and a waste of money. For a company that writes such good content, they should invest more in their app

13. ★★★★★negative experience without a specific reason· unspecific

    Not affiliated with Kiplingers!. Warning this app is not from Kiplinger’s. It is misleading! Beware!

14. ★★★★★subscription and paid restrictions

    Rip off. Although I have a paid subscription the app won’t restore my purchases. The website is useless because it won’t let you log in while overseas.

15. ★★★★★subscription and paid restrictions

    Kiolinger Mag Subscription. Very difficult to use the app. Not clear where to log in or get the my digital Kiplinger

16. ★★★★★negative experience without a specific reason· unspecific

    Will not work. I cannot get the app to work on my iPhone - just one circular set of instructions ultimately leading to frustration

17. ★★★★★negative experience without a specific reason· unspecific

    Won’t let me restore all. Money wasted.

18. ★★★★★subscription and paid restrictions

    Can’t access magazine. Unable to access the magazine and then the only button that doesn’t work is the button needed to show I do have a print subscription.

19. ★★★★★subscription and paid restrictions

    Stole My Money. Absolutely pathetic app. I paid on the website for the digital subscription. I log into the app and try to read the issues and it says I have to subscribe (pay again) to read. The app is also the worst designed layout I've ever seen for an app.

20. ★★★★★subscription and paid restrictions

    Doesn’t recognize subscription. I already subscribed for a digital and print version. Yet when I log in, it is asking me to buy each mag. And there is no support number anywhere. The ratings for this app is 2* anyway, so I should have known.

21. ★★★★★subscription and paid restrictions

    Maintain the app if you want customers. I’ve been using the app for a few years now and recently it’s been very clunky to say the least. Having such a hard time to log and refresh my subscription. Tried to change my password and nothing works. No recovery email would come and still stuck with old subscriptions. If I will only see old subscriptions, why would I desire to continue paying for an annual fee. I know that quality of businesses are getting worse nowadays, but this is ridiculous. I will continue trying to get my new edition of the magazine, but there will be a time to stop my subscription if this continues. 👎🏾

22. ★★★★★negative experience without a specific reason· unspecific

    Problems for 1st time user of app. I have an active kiplingers.com account, but the app will not let me open my own account. Quite frustrating.

23. ★★★★★negative experience without a specific reason· unspecific

    Restore purchases. It don’t work on the app

24. ★★★★★negative experience without a specific reason· unspecific

    Can't access via app. I love the publication and have my hardcopies, but it will no longer let me sign in to the app. It will only show offers to subscribe – nowhere to sign in.

25. ★★★★★subscription and paid restrictions

    Paid and not receiving issues.. Paid and not receiving issues

26. ★★★★★subscription and paid restrictions

    App is unusable. The app has no way of allowing you to add your subscription, it just prompts you to buy a new subscription or buy individual issues. This will become more of a problem as Kiplingers elderly readers become more computer savvy.

27. ★★★★★negative experience without a specific reason· unspecific

    Worst service. I very poor service. Bought digital and print in February still can’t get access to digital after numerous attempts.

28. ★★★★★negative experience without a specific reason· unspecific

    Sign in. Can’t figure out how to sign in. Should be more simple.

29. ★★★★★login, signup and account access

    App doesnt work. Registered and app doesnt work Keeps asking to subscribe

30. ★★★★★subscription and paid restrictions

    Who Developed This App?. I cannot restore purchases from my App Store subscription after an app update deleted all my previously downloaded issues. The app tells me to log in to restore them, but log into what? I tried creating an account on the Kiplinger’s website, and it does not work. So now I’m out the subscription fee and I can’t even access issues I previously downloaded. Infuriating. Kiplinger’s customer support tells me to contact Apple. I didn’t, because Apple has nothing to do with an independently developed app, which is what I told the Kiplinger’s rep. They then told me to contact Magzster. It’s a game of “not my problem”. So who developed this useless app? Does anyone from Kiplinger’s ever look at these reviews? Major fail.