iXpenseIt Pro: Manage Finance

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1. ★★★★★negative experience without a specific reason· unspecific

   Falla. He estado batallando con abrir el app, le presiono y no abre al contrario me cierra la aplicación Que esta pasando

2. ★★★★★negative experience without a specific reason· unspecific

   Bait and switch. I bought iXpenseIt Pro several years ago and now am being forced to subscribe.

3. ★★★★★subscription and paid restrictions

   Skip. Was a great app, I paid for pro yet I’m somehow not grandfathered into cloud back ups (which cost the dev nothing since it uses iCloud). Now it just harasses me to pay for syncing every 10 min.

4. ★★★★★data, history or progress disappears

   One click error caused Auto-Backup to initiate?!?. Apparently, if you were to accidentally tap on an old backup file (I was aiming for a PDF file next to that), it doesn't ask you if you intended to do a backup, no 'Tap Yes to proceed' prompt whatsoever, nope! It went straight to replacing my entire ixpenseit database with that old file in 1 second. 'Backup restored - please restart app' What?!?!? I did not ask for this! I tapped it by error! And it installed the backup - effectively erasing months and months of hard work updating my budget. And when I read Support on how to manually backup, it showed many steps one has to do, NONE of which happened to me. Unbelievable! Is this your idea of service?? Erase my data in one second without asking me to authorize? WOW!! So disappointing. I will definitely be searching for a new budget app after being a loyal customer for 17 years. I am infuriated beyond words. Thanks, iXpenseit.

5. ★★★★★crashes, freezes and errors

   Stopped working after recent update!. Stopped working after recent update!

6. ★★★★★negative experience without a specific reason· unspecific

   Hijacks all your txt files. I have used this app for over 14 years and it was a good app. However, just recently, within the last year, they did something where now if you have any .txt (text) files on your device and you try to open these, it will automatically open the iXpenseIt app. I have had numerous conversations with this developer over the period of many months and they arrogantly refuse to do anything about this. Additionally, I have contacted Apple and they also do not care about this issue. Think about what this app does with any text you have that would have seriously private information! They have access to it. It’s not right. DO NOT USE. Class action lawsuit should be filed. I want to be clear about something. There is no way to open any text file unless you either delete this app or you do a long press and then select QuickLook.

7. ★★★★★negative experience without a specific reason· unspecific

   Report Function DO NOT WORK. If you’re a business, you want a yearly report of your expenses. They claim to offer this in PDF, HTML Excel and CSV. The only function that works to create. The report is CSV. The problem is when you create a CSV file you don’t have the attached receipts. Only the PDF does that. This is junk go for a QuickBooks.

8. ★★★★★subscription and paid restrictions

   Does not share between devices and no support. I’ve been using this App for years and it previously worked great. It used to sync between devices but doesn’t anymore despite paying fees to have that option. I’ve emailed a multitude of times trying to trouble shoot and responses are very delayed and nothing has worked. I’ve tried getting a number and help but no one ever helps to trouble shoot this. Very frustrating because I can’t have an assistant help log unless they use my phone but I need my phone. Need to have sync function fixed so I can share between iPad and iphone or refund payments for this upgrade. Please fix and please get a number for support!

9. ★★★★★negative experience without a specific reason· unspecific

   No support. App used to work great, but my phone app and iPad app no longer communicate. Also the auto cropping feature for photographing receipts is inefficient.

10. ★★★★★subscription and paid restrictions

    Support is horrible. I have the multi device syncing subscription for only two devices and the # of transactions are different making the balances in the account different. I have followed every trouble shooting tip, sent back up files from both devices and I now get no response from support.

11. ★★★★★negative experience without a specific reason· unspecific

    Still crashes after 4 daily bug fix app updates. Used to be a great app, the developer became incompetent. For the past 4 days in a row, there has been a bug fix app update every day, but every update introduced even more bugs and app crashes.

12. ★★★★★data, history or progress disappears

    IXpenseIt crashed all data is lost. It is a disaster. Disaster - app has crashed and has not ten fixed. IXpenseIt crashed a couple of days ago. Does not work. All my financial data is lost. It is a disaster

13. ★★★★★data, history or progress disappears

    Cannot restore backup from email. Years ago you could restore from a backup file (.ix extension) created from the app. It appears that is no longer possible and years of my financial data is now gone.

14. ★★★★★login, signup and account access

    Very bad App. Unable to log in or allowing me to change the password . No support either .

15. ★★★★★slow performance and long loading times

    Went from great to awful. I use this app less in a year than I used to in a day. It is slow and clumsy now and too much of a pain to use. I'm looking for a replacement now after using this app for over 5 years. They made it more powerful but it’s WAY too slow to enter a receipt so I just dont use it. Each receipt used to take 10-15 seconds to enter. Now it takes more than a minute.

16. ★★★★★the highest-value lifecycle moment

    Lost all my data when I switched phones. Switched to iPhone XR and between phone switch and iexpense update all my data is gone, going back several years.

17. ★★★★★negative experience without a specific reason· unspecific

    Was a loyal user... unhappy, poor cust. Service., NOT SYNCING. I’ve been using the app for a while… Great standalone, I have no luck in it syncing between my newest devices of the iPad Pro and my iPhone 7. Very upset and frustrated about it not syncing. I have uninstalled and reinstalled the apps. I have reset syncing options, changed passwords to confirm they match and am logged into the same username. STILL NO LUCK

18. ★★★★★crashes, freezes and errors

    Report on Category not working. Report created on Category not showing data. Needs to be fixed.

19. ★★★★★negative experience without a specific reason· unspecific

    Something breaks on every update. As of this morning I cannot add expenses or income, it takes all of the information but when you save nothing happens, frustrating 09/20...well they wrecked the app again on the update, do they test these updates?? 10/20-ughhh now my budget won’t calculate rollover again...I love this app, IF they would quit messing it up!!!!!!!!

20. ★★★★★an update broke a familiar workflow

    It was a great app.. The new version crashes immediately at the opening screen. I have updated yesterday looks like maybe I've lost all my data. This is terrible the old version worked well and I was very happy this version is useless. Receipt images are too large to email. 10 receipts generates a 30mb report. Fix it.

21. ★★★★★negative experience without a specific reason· unspecific

    Saving my business life!. I've been looking for some way to track my numbers and in particular my cash for years. I couldn't be happier with being able to create my own Account headings to particular to my business. Now I know what comes in and what goes out on a daily basis it couldn't be easier.

22. ★★★★★negative experience without a specific reason· unspecific

    Bye, it's time to change. Colorful but very bad update. The report is not user friendly. I can't tract my money like before.

23. ★★★★★crashes, freezes and errors

    STILL GARBAGE. This app used to be awesome until they messed with it. The original version was much user friendly and had little to no issues. This thing constantly crashes. CONSTANTLY!!!!! Despite several emails to the developer, nothing has been done to fix these items. God forbid if you are entering something with your device side ways or vertical and turn your device in either direction. The app will crash and you will have to start the transaction all over. Unfortunately, I am stuck with it due to my work only using this thing. I am searching for another one that has no issues. IF IT ALL POSSIBLE DO NOT DOWNLOAD. Again, the original version was awesome. Loved it. Prime example of if it's not broken, do not try to fix it.

24. ★★★★★negative experience without a specific reason· unspecific

    Steer clear of this. Used this app for years then had issue where device was destroyed. No problem I had a backup - not so fast fans. Turns out backup is only valid if you do a complete device restore (not reinstall) to the same device type. Company is clueless when it comes to customer support. The people I corresponded with barely knew how the product worked and more often than not I had to explain it to them. In addition for more than 2 years they promised sync functionality and never delivered it. Ultimately they pulled the product from the store for a while and re-branded it with a different logo and new marketing hype. My advise - stay well clear of their products.

25. ★★★★★negative experience without a specific reason· unspecific

    Big Mistake Updating App. So I finally updated to the new version after YEARS of using this app and I absolutely regret it. It doesn't even remotely do what I relied on it to do in the old version. Now browsing the App Store for a replacement to iXpenseIt.

26. ★★★★★slow performance and long loading times

    When I add money it freezes'. The app keeps typeing so slow when I try to add money fix it!

27. ★★★★★inaccurate results and incorrect data

    Manager. The new version is very difficult to use The support is vague and not accurate

28. ★★★★★negative experience without a specific reason· unspecific

    Seriously flawed update. Too busy partying over the holidays to fully test your update? I'm no longer able to enter an expense for yesterday, January 4. It automatically registers as January 5. How could this be overlooked if you were doing the most basic testing, much less thorough testing, before releasing your update?

29. ★★★★★an update broke a familiar workflow

    I tried..... I tried to get used to it but I just can't. I absolutely HATE the new update! Change it back!

30. ★★★★★negative experience without a specific reason· unspecific

    DO NOT UPDATE!!! You will be sorry!!!. Best app award!!! Best finance app....... B*** S***!!! I feel like all 5 star reviews are fake....there is no way anybody would like the new version! The previous version was superb, the new update is terrible, I wish I had not updated to newer version!!! I tried to give it a chance and get used to it, but nothing makes sense and it is hard to navigate! I got frustrated and deleted it. Thank God my computer had an old version in my back up, so I reinstalled the old version back on my phone! Now I have to start all over! I would give this app zero stars if I could!!!!