Healthify: AI Calorie Tracker

What people write about

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1. ★★★★★subscription and paid restrictions

   Good App, Terrible Customer Support. I tried to cancel my subscription and the customer support took forever. They sent an automated text saying they were stopping the conversation because I took too long to respond even though their previous messages were sent seconds ago, and they did this multiple times when I tried to cancel the membership. Save your time and energy and use a different app.

2. ★★★★★negative experience without a specific reason· unspecific

   Worst app. I bought pro account. No live support you have to wait days to get response. After activating account no support once you pay the money. App lacks coach selection and lot of other features.

3. ★★★★★negative experience without a specific reason· unspecific

   Biggest Scam of the century!! DONT GET FOOLED AND WASTE YOUR HARD EARNED MONEY!!WORST SCAM EVER!!. DON’T GET FOOLED BY THE SUGAR COATED TALKING AND FALSE PROMISES. STUFF YOU CAN GET ON GOOGLE AND YOUTUBE FOR FREE. HOPELESS COACHES, SPECIFICALLY GAURI TILAK. WATCH OUT FOR HER.

4. ★★★★★trial charges and refunds

   charged for my 7 day trial. Really wanted to check this app out so signed up for the 7 day free trial and was immediately charged. Now trying to get a hold of someone to help me sort it out - No response while chatting with the bot. Still want to try this app out just don’t want to pay for my 7 day free trial.

5. ★★★★★negative experience without a specific reason· unspecific

   Ugh. WHY DID YA’LL REMOVE THE FREE VERSION!

6. ★★★★★subscription and paid restrictions

   Spammer. Go App, do not the Premium, it will spam with message by AI

7. ★★★★★negative experience without a specific reason· unspecific

   Pay without seeing app. Not willing to give my data and my time without better understanding the experience, layout and reporting. Sure there’s a trial period but those are a pain to turn off and I don’t want to share any data without knowing.

8. ★★★★★negative experience without a specific reason· unspecific

   Terrible. Terrible app, terrible program, useless

9. ★★★★★negative experience without a specific reason· unspecific

   Not a smart app & no refunds. There’s no cast to tv option, app can’t stay turned on after starting the workout and no refunds if you don’t like the app. One good thing is coaches are determined.

10. ★★★★★subscription and paid restrictions

    Giving 1 Star Only Because 0 Stars Is Not an Option. Be cautious before purchasing HealthifyMe’s plan. Despite paying a premium, the service was poorly coordinated. Diet plans were generic, preferences were ignored, follow-ups were lacking, and communication across time zones was extremely frustrating. A smart scale promised in 15 days was not delivered even after 31 days and counting. Support team and responses are pathetically delayed, and interactions felt insensitive rather than supportive. Overall, this did not feel like a premium health service and I would not recommend it to US-based customers atleast.

11. ★★★★★subscription and paid restrictions

    Do NOT buy the premium. Complete waste of money.. I signed up for the premium only because of the AI calorie-tracking feature. As an engineer, I understand AI is not 100% accurate — but this is not a “small margin of error,” this is fundamentally broken. Even with clear, readable nutrition labels in the photo, the AI snap failed to capture calorie and macro intake correctly. If it can’t reliably read basic nutrition information from a clean image, then this feature is not production-ready and absolutely not worth charging users for. To make it worse, the customer support is terrible. I’ve reached out multiple times and responses take hours, if they respond at all. There’s no accountability, no urgency, and no real help.

12. ★★★★★trial charges and refunds

    Deleted instantly. Can’t even see what the app layout is like and if it would be something you’d enjoy using without a forced subscription with 7 day trial that you might forget to cancel. Let people see the app free or not just being able to explore it makes a huge difference. Of course all of this is after it makes you create an account answer many questions and allow it to sync with Apple health with no option to delete your account or information

13. ★★★★★subscription and paid restrictions

    Don’t take paid subscriptions. Terrible experience – avoid paid subscription I strongly advise against committing to a long-term plan with this app. The so-called "diet coaches" are unprofessional and unreliable — they don’t stick to schedules and often don’t even bother to call. I requested a cancellation within the first 24 hours of renewal of subscription, but the support process was a nightmare. They asked me to be available during a 12-hour window for a call — I had my phone in hand, and the moment it rang, it disconnected before I could even answer. Then they emailed saying, “we tried to call you,” and that was the end of it. It feels like they are deliberately making it difficult to reach support, especially when it comes to refunds or cancellations. At this point, I doubt I’ll ever see my money again. This has been a frustrating and disappointing experience. I regret signing up.

14. ★★★★★negative experience without a specific reason· unspecific

    App refresh issues. App keeps frequently refreshing. I open a workout plan, look at the next exercise in 5 minutes and have to wait for it to load all over again to the starting page. What losers!

15. ★★★★★negative experience without a specific reason· unspecific

    Wrong calorie budget count!!!. Hi the calorie budget count was wrongly calculated and the support received was less than helpful.. avoid !!!

16. ★★★★★subscription and paid restrictions

    Hate app update without reason. I like the app and I’m a premium user. However I hate the comments developers leave for new updates. They should highlight what is new in the update and which bug is fixed or else why one should blindly click update. The last update mentioned ‘go ahead and update’. Is this a college project?

17. ★★★★★trial charges and refunds

    Bait and switch and the AI is poor. Bait and switch on the 7 day free trial, got charged 14.99 instantly when I selected monthly. While I had it installed I decided to log a meal I had earlier and verified with other tools…. Apparently my breakfast was 59,000 calories. Don’t bother.

18. ★★★★★subscription and paid restrictions

    Charged me twice for one subscription and won’t refund. Big time scammers!!!. I opted to get a subscription and the payment charged me twice. I have already been engaged with the customer support for multiple days now and even submitted proof of getting charged twice, where the pictures clear shows transaction numbers. Yet the customer support is dumb enough to not understand the basic issue here and keep asking for more time to look into the issue. Big scammers!! Do not use this app, stay away

19. ★★★★★subscription and paid restrictions

    SCAM SCAM SCAM Apple are you paying attention to what you are putting in your App Store???. If I could give zero stars I would. This is a scam I now have to get my bank involved . Their response is to contact their customer service and they will help you, also a lie!!! They never respond !

20. ★★★★★subscription and paid restrictions

    Very very bad customer service. I am writing this review with pure, unadulterated fury. My experience with Healthify has been nothing short of a complete and utter nightmare, and I am here to warn anyone considering their services: STAY AWAY! I placed an order for multiple devices, paid in full, and what did I receive? Expired products. Expired! This is not some minor inconvenience; this is a blatant disregard for customer safety and basic decency. But the horror didn't end there. I attempted to rectify this situation, to get a refund or even an exchange. What followed was a Kafkaesque journey through their so-called "customer service." It was an endless cycle of: Ignored requests: My pleas for a refund were met with complete silence. Endless repetition: Every day, I spoke to a different person, each requiring me to explain the entire, infuriating saga from the beginning. Empty promises: I was even given the runaround by a manager who swore they would send me documentation, proof of something. Of course, nothing ever materialized. Six months of waiting: After half a year of fighting, I received one replacement device. And the battle for the rest of my money? Still ongoing. Refusal of accountability: They even refused to provide a simple statement, as if they have something to hide. This company operates with a level of incompetence and disregard that is truly staggering. They take your money, send you garbage, and then make it virtually impossible to get any resolution. And to add insult to injury, they have no presence in the US, making it even harder to hold them accountable.

21. ★★★★★subscription and paid restrictions

    Coaches are unresponsive. Paid plans has no value, coaches never respond after a month, the money I paid completely unfair

22. ★★★★★inaccurate results and incorrect data

    Inaccurate. So disappointing. Several items I have tried tracking are inaccurate in calories and macros.

23. ★★★★★subscription and paid restrictions

    Scam. You’ll pay the initial fee to only have to pay more for your trial. SCAM!. Don’t do it! It’s a scam. You’ll email customer service after the “free trial” which you’ll pay $12 for by the way, and customer service will claim you don’t have an account. As they are charging you $24.99 for an account they claim doesn’t exist. I had to put a fraud alert on my card. I was sending screenshots of the charges and they would just ignore them and kept asking for me email I used to sign up (which I gave them 3 times) You will have to fight for a refund.

24. ★★★★★trial charges and refunds

    Do not get this app!. Their signup options are all messed up. After clicking on an ad on Instagram, they offered one week at $9.99. I subscribed and paid. Then it directed me to download app, where it offer ls 3 days free. Ok, and then asks you to subscribe for a year after trial. Very confusing. I used app three days, i cancelled their annual subscription on apple. And after 3 days it locked meout. I wrote to support asking what happened to my 1 week i paid for? Customer service replied the next day, but guess what? You cannot access the help without subscription ! And now I see they billed me another $24.99. Refund me all the money I paid. Btw, no customer service online either. You have to be active on the app for anyone to help you. Plus, they text your Whatsapp without your approval. They simply use your number and keep texting. There is no pot out like with sms. horrible set up.

25. ★★★★★inaccurate results and incorrect data

    Dislike. It’s not accurate and not worth the money

26. ★★★★★negative experience without a specific reason· unspecific

    Scam. There is no way to access account

27. ★★★★★negative experience without a specific reason· unspecific

    Are you kidding. When I download this app, it was making me do free trial and I didn’t wanna do it so I closed the app and came back and they still made me do free trial. There are no X and I couldn’t get out that screen. I just wanted to take a picture of my food. That’s all that’s all I wanted to do, but they kept on bringing me to the free trial which I did not want to have a free trial. I just wanted to take a picture of my food and see the calories. That’s all. I don’t need all of that.

28. ★★★★★subscription and paid restrictions

    Very bad App. SCAMMERS. APP DOES NOT WORK. DOESN’T CALCULATE THE CALORIES CORRECT.. I don’t wish to continue with the app. I purchased at a whim. I found it not helpful at all. I am not even able to cancel the subscription. Will have to notify my credit card company. I have written to their support email. Send the screenshot of purchase via chat and email. No response from them after. Very fraudulent app and people. Do not get scammed and purchase this app.

29. ★★★★★trust in the number is a tracker's only asset, AI trades it for a guess and the product…

    Terrible. This has to be the worst app to ever exist. First of all, the way they tie being healthy along with being a calorie tracker is implying that calories are the number one thing that you need to be aware of to be "healthy" which is completely incorrect. Then, they don't allow the app to be used without the trial? The biggest marketing scam ever. Disgusting and I hate you guys.

30. ★★★★★inaccurate results and incorrect data

    Great idea, horrible execution!. Great idea, terrible execution. The food tracking is wildly inaccurate, whether you snap a picture or manually log your meals. Their database lacks many common foods, and even using the AI option with full nutrition facts still gives wrong results. It’s baffling—why does it insist a mini beef stick has 87 calories when it’s clearly 45? Save your money and stick to MyFitnessPal or Cronometer for far better accuracy. This app is not ready for prime time.