Google Keep - Notes and lists

493 source reviews · 100% labelled · 27.4% with a specific topic

3.0

of 5, across 493 reviews

Corpus profile, not the current store rating

What people write about

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★★★★★negative experience without a specific reason· unspecific
No longer opens, crashes every time.. I enjoy Google Suite for the cross-platform capabilities and functionality. Unfortunately the app no longer opens on my ipad and crashes on every attempt.
★★★★★cross-device sync is unreliable
Sync issues with last update. I am getting a error saying it can’t connect right now, please try again and it needs to addressed asap please
★★★★★negative experience without a specific reason· unspecific
No innovation. Apple and Samsung constantly adding features to their Notes app, but Google seems to not innovate at all.
★★★★★negative experience without a specific reason· unspecific
App won’t open. I tried changing background app refresh. Still no luck. Please fix. Google you are better than this.
★★★★★data loss is the one unforgivable failure, a single such episode outweighs a hundred…
Terrible Photo/image/ScanLacking layout.. CRITICAL UX/ACCESSIBILITY DEFECT: Broken Document Flow and Layout Regressions in PDF Generation Google Keep is currently experiencing a severe, unacceptable design failure regarding media handling that completely breaks user workflows and document accessibility. Forcing all attached images into a rigid gallery cluster at the absolute top of a note destroys data integrity for chronological procedures, tutorials, and step-by-step guides. Severe Operational Bottlenecks: Broken Flow / Layout Degradation: Forcing text to separate entirely from associated media is a massive regression compared to standard industry tools like Apple Notes. It disrupts technical workflows and renders sequential notes useless. Systemic Print Failure: Exporting or printing to PDF strips all chronological context, rendering the output completely broken and illegible for operational use. Text → Image → Text interleaving is fundamentally required. Accessibility / UI Defect: Grouping all structural media at the top prevents logical screen reading and standard reading comprehension patterns.
★★★★★negative experience without a specific reason· unspecific
Watch App. Still waiting for the watch app to reappear, also the new icon is garbage. Fix your mess and I'll consider updating
★★★★★negative experience without a specific reason· unspecific
Love the app but a fatal flaw. Love this app, it has such great utility, however there’s no way to get notifications working on an iPhone.
★★★★★crashes, freezes and errors
Update not opening. I just updated my app and now it won't open.
★★★★★negative experience without a specific reason· unspecific
Not Opening for Months. The Google Keep App hasn’t opened for months on my iPhone. Please fix!
★★★★★negative experience without a specific reason· unspecific
Won’t open after update. Won’t open after update
★★★★★crashes, freezes and errors
Crash after update. After update with the latest version today, I can’t open Google Keep any more. It crashed all the time. Very disappointed. I have been using this app and didn’t have problems before.
★★★★★crashes, freezes and errors
App has been crashing immediately after opening on iOS for about a month!!!. How on earth is this not fixed yet. Multiple people have reported this issue. It is completely unacceptable for a company like Google to leave a widely used app like this broken for this long!
★★★★★negative experience without a specific reason· unspecific
Won’t open after update. 5/31/26 Newest update will not open either. I feel lost without Keep! I *loved* this app over the years. The new update will not open on my iPhone 15Pro iOS 26.5. It’s been essential with my husband’s cancer diagnosis. Wish I hadn’t updated it. It freezes on the icon but never opens. :’( so heartbroken!
★★★★★crashes, freezes and errors
Bugs in new version. Since the past month or so this app is broken. When I try to type it will close my keyboard repeatedly and keep flashing that connection is broken
★★★★★an update broke a familiar workflow
Bug. After updating Google Keep to version 2.2026.21101 on iOS 18.7.2, the app crashes immediately on launch and cannot be opened at all. Tried: Restarting the iPhone Reinstalling the app Offloading and reinstalling Different internet connections The issue still persists. Please investigate compatibility with iOS 18.7.
★★★★★negative experience without a specific reason· unspecific
Stop. Just stop.. New logo is absolutely terrible. Why are you making all the Google logos look like kindergarten icons. This one is the worst.
★★★★★negative experience without a specific reason· unspecific
App Doesn’t Work Anymore. I’ve used this for years, but for the past few months I’ve simply been unable to use the app. It never loads, no matter how long I wait. I have to go through my browser to access my notes these days and have largely switched to paper and pen out of convenience. I hope it gets fixed!
★★★★★negative experience without a specific reason· unspecific
Won’t open. This used to be one of my favorite apps but i haven’t been able to use it in months. i see the new logo but i still can’t use the app, very frustrating. “Background refresh” is on. How can i get it to work? Thank you.
★★★★★negative experience without a specific reason· unspecific
I don’t like the new logo. -10 out of 10
★★★★★negative experience without a specific reason· unspecific
I am MAD. I have used Google Keep for the last 6 or so years. I love the way the app is set up & it has been really useful for me in the past. However, all that has changed. I wanted to find a note from a few months ago, so I typed in the title of the note and the next thing I knew, every note from the last 7 months had been deleted. All I can see is the title of each one & absolutely nothing else. I’m very upset because I wrote some important information down & now it’s all gone. Google still hasn’t reached out to help me after I put in a help ticket over a week ago. I now do NOT recommend using Google Keep. I’m going back to the Apple notes app
★★★★★negative experience without a specific reason· unspecific
Hasn’t worked in weeks.. I have been unable to access for months. I tried to make a post on community with no luck. This is extremely inconvenient and disappointing being that it a google platform. There has to be a better way to get assist. Please advise.
★★★★★negative experience without a specific reason· unspecific
Not sure what happened. Used to work well. Now won’t get past start screen freezes, and then crashes. Was really useful when it worked hope the developers can restore its functionality.
★★★★★search fails to find what is needed
2026 and still, Search is useless! 1 Star (because 0 is not available). I can’t believe that an app made by Google, the Masters of the Universe of Searching and AI, will STILL, as of May 2026, not let you FIND what you’re looking for INSIDE a note. Sure, it will tell you WHICH note contains the string you’re looking for. But, God Forbid, to jump to the occurrence or highlight or anything remotely helpful? That’s way too much to ask. You should waste several minutes of your valuable life scrolling up and down your note looking for the word you’re trying to locate. So, my friends, your only alternative is to copy your note, throw it in Notepad or SimpleText and let those lowly apprentices do the grunt work. How quaint, how 1980! Thanks for nothing, Google 🙄
★★★★★negative experience without a specific reason· unspecific
App Crashes. The app is systematically crashing when opening it. Has been going on for over a month now.
★★★★★negative experience without a specific reason· unspecific
I don’t get it. They broke daily reminders so force you to use s second app google tasks. Google tasks has no search. So create in notes set reminder and it adds it to tasks. Edit note in notes It doesn’t edit update tasks. Who programs like that? Not thought it very well
★★★★★negative experience without a specific reason· unspecific
Alphabetical order?????. Surely it would not be that hard for you to fix this app so notes can be arranged alphabetically!!! Right??? Just imagine what their phones would still be like if it hadn’t been for Apple!!! I don’t know why I even wrote this, they don’t respond to any reviews!!!! Any updates on this request???? Wanna improve this app, fix it so you can arrange notes alphabetically!!4/14/26 - still no response.
★★★★★negative experience without a specific reason· unspecific
FIX THE IPHONE APP!. App won’t open for weeks!!! I’ve updated and made sure the background refresh is on. Please fix! Would hate to have to transfer ALL my notes to a different app!
★★★★★negative experience without a specific reason· unspecific
Can’t connect right now. Every time I use this app I get a flashing pop up at the bottom saying “Can’t connect right now. Try again later”
★★★★★crashes, freezes and errors
It’s not working. I used to love this app, but it will not open on iPhone 13 anymore I keep asking them to fix it and every new update does not fix it It is so frustrating cause I have so much information there and you can’t remove the app because you lose all your information
★★★★★crashes, freezes and errors
Wont open anymore. The app crashes at launch, it wont open anymore and my important notes are inaccessible.