Amazon Music: Songs & Podcasts

What people write about

Direction describes a theme in aggregate. An individual review may differ — select a theme to inspect its star profile and every text.

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1. ★★★★★crashes, freezes and errors

   Very Buggy. App keeps crashing every 15mins.. does not recognize that I am already subscribed.

2. ★★★★★negative experience without a specific reason· unspecific

   12 secs to open app on iPhone?. Latest update really messed up

3. ★★★★★negative experience without a specific reason· unspecific

   This app sucks. This app sucks. Wouldn’t recommend.

4. ★★★★★negative experience without a specific reason· unspecific

   Can’t Save Songs to Playlists. Since the latest update, I can’t save songs to my playlists. I have the previous version of the app on another device and have no issues saving songs to my playlists.

5. ★★★★★negative experience without a specific reason· unspecific

   Glitched. It locks itself into loops. Plays music not on playlist. Shuffle does not work, it recreates the same shuffle every time so you hear it in an order instead of a shuffle.

6. ★★★★★subscription and paid restrictions

   I updated and….. You deleted all of my paid albums!! Every signal Avett Brother album was gone when I updated!

7. ★★★★★negative experience without a specific reason· unspecific

   Pleas dont. Worst app created

8. ★★★★★negative experience without a specific reason· unspecific

   Cancel. Please cancel !!!

9. ★★★★★negative experience without a specific reason· unspecific

   Old customer app keeps crashing. Love the app, but here lately it has t stopped crashing mid song .

10. ★★★★★slow performance and long loading times

    Too much effort. It takes forever to set up a decent playlist.

11. ★★★★★negative experience without a specific reason· unspecific

    Wtf. Why do I have Amazon prime wich it says comes with prime video and prime music and prime shipping. Why is this app keep asken me to upgrade to listen to what I want?

12. ★★★★★negative experience without a specific reason· unspecific

    La peor aplicación d e música. Quise ver un programa en vivo desde mi computadora y la aplicación se volvió loca sonaba la música y al mismo tiempo la aplicación es un desastre total jamás volveré a pagar por esto

13. ★★★★★subscription and paid restrictions

    I would rather listen to the radio.. All this app does is attempt to get you to pay for premium. I did premium for 3 months & quit because it just kept playing the same songs over & over. Much like FM radio. Did not matter if I liked different songs or bands or genres- just the same songs. Amazon did nothing to help or fix it. Just like it took away 60% of physical albums that I paid for that came with auto rip. Amazon Music sucks.

14. ★★★★★negative experience without a specific reason· unspecific

    Audiobooks control panel never works. Anytime you want to rewind it takes you to the beginning of the chapter and the play bar gets stuck

15. ★★★★★negative experience without a specific reason· unspecific

    Downloaded music STILL DOES NOT not play CONSISTENTLY. Tired of dealing with downloaded music not playing well in airplane mode. This has been going on since about four updates ago. I choose to be in airplane mode so I don’t get calls and texting while I am practicing yoga and or out for a jog and still want to listen to music.

16. ★★★★★negative experience without a specific reason· unspecific

    Clean versions. I don’t want to listen to the clean version and when I select a certain album I want to listen to that album not other songs!

17. ★★★★★crashes, freezes and errors

    Crash Dummy. The app crashes constantly can’t even get 30 seconds into a song. It’s unacceptable. You should not put out a product like this. Please fix it

18. ★★★★★negative experience without a specific reason· unspecific

    Loops final track of an album. Starting a short while ago, Amazon Music on my iPad will loop the final track on an album or playlist. Reinstalled, rebooted, still the same issue. And yes looping setting is off. Unless I can fix this I might jump ship for another music streamer in a very crowded field.

19. ★★★★★negative experience without a specific reason· unspecific

    Does not remember thumbs down. You keep playing songs that I have a thumb down. It seems that button doesn’t mean anything. What’s up Amazon?

20. ★★★★★negative experience without a specific reason· unspecific

    Will not open. I have iPhone 17Pro Max iOS running latest update. All apps updated. Amazon Music app will not open. Stuck on logo screen.

21. ★★★★★negative experience without a specific reason· unspecific

    Sucks. Guys this is terrible compared to Spotify Pros Alexa Cons ads being able to play your music podcasts limited lyrics and much more

22. ★★★★★crashes, freezes and errors

    Repeatedly crashes. I’ve been using Amazon Music for a long time. This most recent update is very buggy. If I can get the app to start, I can play through almost 1 song before it crashes.

23. ★★★★★negative experience without a specific reason· unspecific

    Worst ever. This might be worse than anything else Amazon has done. Anyone who rates it more than one star is too kind or an idiot.

24. ★★★★★negative experience without a specific reason· unspecific

    Plays. I’ve been listening to my music on your platform but you’re not reporting my plays. Why is this?

25. ★★★★★negative experience without a specific reason· unspecific

    This is stupide. I have been a three year customer, and now out of the blue my app keeps crashing. Songs won’t play fully. This is utterly ridiculous.

26. ★★★★★crashes, freezes and errors

    Crashing every other song. I’ve had this app for years with no issue. All of a sudden this new update makes it completely crash every other song. Ridiculous.

27. ★★★★★negative experience without a specific reason· unspecific

    BS. Poor won’t play on my fire tv!

28. ★★★★★slow performance and long loading times

    The app is slow and crashing.. I really love this app. Been using it for over 10 years but recently the app moves so slowly, it takes forever for anything to load on the app and I can’t get through even a minute of a song before the app crashes on me. Every single time. Unless I leave the app open on my phone screen which is just unreasonable. I don’t know if it’s an issue on my part or if it’s the app itself but I’ve never had this issue before. The app is literally unusable right now and I hope there’s something that can be done about it.

29. ★★★★★negative experience without a specific reason· unspecific

    App not user friendly. Prime music seems like another perk of being a prime member - not really. I downloaded the app on Roku and have a difficult time listening to albums that I have purchased; yes, the ones I ALREADY OWN, purchased on Amazon Music. I select and get about 1/2 way through and then the algorithm changes to different songs so that I can’t finish the album I want to listen to. I contacted Amazon and they blamed it on an outdated Roku app. (I wanted to listen on Roku so as to preserve my phone battery while at home.) I tried the app on my phone and encountered the same problem: it’s not an outdated Roku, it’s the Amazon Music app. Calls to customer service don’t help. Amazon Music is a rip-off bc I cannot access albums I purchased through them AND getting any help from customer service is a joke!

30. ★★★★★subscription and paid restrictions

    Paying for app that doesn't work. Just wondering why I'm paying for an app that quits playing music before I even get two minutes into a song? Any help with that? Planning on fixing it?