Zoho Cliq - Team Communication

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1. ★★★★★negative experience without a specific reason· unspecific

   Junk. Junk

2. ★★★★★negative experience without a specific reason· unspecific

   Super bad and useless app! Nothing is intuitive and is a hassle just to get it working!. You only get one shot to impress user and you’ve failed at it

3. ★★★★★crashes, freezes and errors

   Crashes when viewing pictures. No matter what device, especially iPads or tablets, while viewing multiple pictures on the app will crash and go to home page.

4. ★★★★★crashes, freezes and errors

   CarPlay issue. When connected to CarPlay, the app will completely freeze the CarPlay screen when you try and have it read you an incoming message. Requires a full restart of the vehicle head unit.

5. ★★★★★an update broke a familiar workflow

   App crashes immediately after update. I have been using Cliq for a while on my iPhone 6s (iOS 15.8.3), but after the latest update, the app crashes as soon as I try to open it. I tested it on another device, and the same issue occurred. Please look into this and provide a fix as soon as possible. I rely on this app for work, and it's currently unusable. Thank you!

6. ★★★★★crashes, freezes and errors

   Conference call does not work. Con call does not work. Its very frustrating how such a simple feature does not work. And somehow we are supposed to email to zoho every time for such small basic feature that are missing/not working. Cant you guys fix it for once??? Just letting you know, i am not going to send email to your support email id. I dont care if you fix the issue or not, we are moving to microsoft systems anyways. Wanted to share this feedback so new users are aware what they are getting into.

7. ★★★★★crashes, freezes and errors

   App crash upon opening. Doesn’t work on iPhone 15 pro max, crashes upon opening. Can you fix it?

8. ★★★★★negative experience without a specific reason· unspecific

   app crashing. I just got promoted at my job and we use cliq. Every time I try to log in the app crashes. I’ve tried restarting my phone as well as deleting the app and reinstalling it. My phone is up to date.

9. ★★★★★negative experience without a specific reason· unspecific

   Can’t even open the app without crashing. Old reviews said this would be fixed over 2 years ago. Just downloaded the app along with my team, and it has crashed for all of us.

10. ★★★★★negative experience without a specific reason· unspecific

    only zoho app that wont show on phone. i have to go to app store and re download every time! all othe zoho alps show fine.

11. ★★★★★negative experience without a specific reason· unspecific

    Unhelpfully simple. The app is too simple so you cannot do even basic tasks like: - format text - find a recent thread - mention a team

12. ★★★★★negative experience without a specific reason· unspecific

    App disappeared!!!. Cliq app just randomly disappeared from my iPhone today. It shows it’s installed, and notifications are on, but it’s nowhere to be found. Please fix!!!

13. ★★★★★data, history or progress disappears

    App ALWAYS Crashes - Seriously, Always. We moved everything over from Slack hoping that Cliq would be a better option. It isn’t for one very specific reason: you can’t use the app on the phone without it crashing. I’ve deleted and reinstalled the app. I’ve contacted support. I’ve given them data from my phone at their request. I’ve installed TestFlight at their request. NOTHING WORKS. We’re switching back to Slack. This is nonsense and sad because we’re Zoho One customers. [I will update my review once the problem is fixed.] Still not fixed. They keep saying it’s only our organization that is having the problem but there are several other reviews with the exact same problem. The phone app is garbage.

14. ★★★★★crashes, freezes and errors

    Worst application ever. Frustrating!!!!. I’ve used it for weeks. Previously I’ve used slack. Cliq is too much buggy and UI/UX is a total mess. You can easily get lost in menus, threds are showing really bad. Even you may be mentioned some where and it won’t notify you some times! We’ve sent feedback to the team and they ignored and didn’t fix bugs. I hate this weak and frustrating app. Actually it should be removed from every where till their team fix these bugs!!!!

15. ★★★★★negative experience without a specific reason· unspecific

    Arabic and persian. It is useless for individuals who are typing in Persian or Arabic language because it has many bugs that dont show full message

16. ★★★★★an update broke a familiar workflow

    iOS cliq app issues. Last time I gave 4, but this time 1 is enough. It seems no care about customers. Although we go through Zoho assist with Technical department & they assured me that next update will fix all addressed bugs, but new update came & no change. Congratulations; That’s the Zoho customer service without any attention!!

17. ★★★★★negative experience without a specific reason· unspecific

    RTL support. Unfortunately, the new version has a serious problem with RTL words like Persian or Arabic.

18. ★★★★★excessive or broken notifications

    Abusive Notifications. The developers never concede to any feedback regarding their inability to abide by their own notification settings and it is frankly quiet annoying. I have had issues with Cliq's notification settings and they are never willing to do anything about it. Example, I have it set to only send me a push notification on my phone only if there has been 10 minutes of inactivity on the desktop. I can responding to a message I just received and get a push notification. Fix your abusive notification settings and make them follow the rules you are telling the user. Edit: Simultaneous notifications should've never been an option for a messaging app. When users have multiple devices it is very disruptive when for one notification you'd get 2 to 3 times the notifications for every single message.

19. ★★★★★negative experience without a specific reason· unspecific

    Never force me to do a review while using your app. Never force me to do a review while using your app. 1 star every time always

20. ★★★★★negative experience without a specific reason· unspecific

    I am deleting this app.. EVERY time I open the app, it harasses me about how to do this or that. I don’t need or want these tutorials. I REALLY don’t want them EVERY TIME I OPEN THE APP. The very first time, maybe. EVERY time? Absolutely not! I have to use this app for work so I will move to the web interface but this I something that would cause me to completely abandon it if I wasn’t required.

21. ★★★★★negative experience without a specific reason· unspecific

    App crashes frequently. I can't run the app from iPad with iOS 10.3, it crashes when I try to enter to configuration, notification or any submenu...

22. ★★★★★an update broke a familiar workflow

    App crashes. Since the last update the app didn’t load. It just crashes

23. ★★★★★negative experience without a specific reason· unspecific

    Bugs. Notifications do not show up on iPhone 11 pro.

24. ★★★★★negative experience without a specific reason· unspecific

    Difficult to interact with contractors. We’re unable to add third parties to our internal channels. Zoho wants us to purchase additional licenses. Not cool.

25. ★★★★★negative experience without a specific reason· unspecific

    Please update. App keeps crashing after seconds of being open.

26. ★★★★★negative experience without a specific reason· unspecific

    Force close. All this app does is force close about 5 seconds after opening. Using iPhoneXR. I can do anything I want in the app... but only for 5 seconds. So to read a message I have to quickly open the app and the channel repeatedly until I have read what I need to read. Not very efficient at all.

27. ★★★★★negative experience without a specific reason· unspecific

    Doesnt work. Downloaded the app, put my information and after that it says hang on a sec and it never does anything after that. It stays on the hang on a sec screen. Have delete the app from my iPhone multiple times and nothing changes.

28. ★★★★★negative experience without a specific reason· unspecific

    Stops sending notifications for no reason. Stops sending notifications for no reason

29. ★★★★★negative experience without a specific reason· unspecific

    Does not work. App doesn't work. Nothing ever comes out when launched on my iPhone.

30. ★★★★★negative experience without a specific reason· unspecific

    Glitchy. Have to uninstall and reinstall frequently from both phone and computer. I am not the only one with this issue. Our company used Skype before it was discontinued and I didn’t think we could all collectively dislike anything less but then along came Cliq. I am not sure if we would like Teams any better but Cliq is not it.