Sheetz Food Delivery & Rewards

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1. ★★★★★negative experience without a specific reason· unspecific

   michelle mansfield. a girl named michelle mansfield handed me the wrong order 3 times. i asked her nicely over and over again and yet she still had the audacity to give me the wrong order. i want her terminated. this happened at the downtown blairsville sheets in blairsville pennsylvania. thank you.

2. ★★★★★subscription and paid restrictions

   👎🏽. The multiple payment option isn’t available to use

3. ★★★★★negative experience without a specific reason· unspecific

   Works sometimes. The app simply isn’t reliable. It fails to complete orders most of the time.

4. ★★★★★subscription and paid restrictions

   Refund With a Giftcard?. Throughout my experience with this app, the refund process and just getting the refund itself is painful. I placed an order June 13th, I am still resolving this issue today June 22nd! The sheetz customer service team decided to give me a gift card for the amount I spent on my actual account. Where do they determine I wanted a gift card after asking for a refund?

5. ★★★★★negative experience without a specific reason· unspecific

   Phone App Stinks. I am unable to access this App consistently.

6. ★★★★★subscription and paid restrictions

   Didn’t let charge through. Wouldn’t let me use my saved card information to pay, and then it doesn’t let me remove or update card information…just keeps asking me to verify the payment selected but it won’t even show me what the information is…just only allows to “add” and when I decide to add one more to the two existing ones to use it says again “payment declined please check info.”…they are all open to purchase credit cards.

7. ★★★★★negative experience without a specific reason· unspecific

   Sheetz review. Worse then getting my teeth pulled with no novacaine still have yet to get my order we will see if it shows up!

8. ★★★★★negative experience without a specific reason· unspecific

   NEVER LETS ME PAY ON THE APP. Been like this for 2 years where I can’t pay through the app at all and it sucks

9. ★★★★★slow performance and long loading times

   SLOW LOADING. App needs updated. It’s 2026 with technology and AI systems like silicone Valley and not even Silicon Valley but companies that can make this app better and this company, Sheetz and the CEOs or being done for this app to be upgraded definitely needs to be done because it is slow it’s annoying ONE STAR

10. ★★★★★negative experience without a specific reason· unspecific

    Terrible App. The app never works for me. I never get past the logo screen and then it just closes out. Stupid.

11. ★★★★★negative experience without a specific reason· unspecific

    Used to work. Cant order online anymore worst app

12. ★★★★★subscription and paid restrictions

    Locked out of Sheetz Pay. Went to pay for food and I’m locked out of Sheetz pay what a joke

13. ★★★★★negative experience without a specific reason· unspecific

    Not good. App don’t be working with the rewards offered. Always having problems. May just be my experience.

14. ★★★★★crashes, freezes and errors

    Crash. Constantly crashes, can never get the app to open

15. ★★★★★negative experience without a specific reason· unspecific

    Crashes on opening. Crashes on opening- can’t update or use.

16. ★★★★★slow performance and long loading times

    Slow to open. Bad app, slow and rewards member only app deals. No way to enter phone number otherwise awful experience

17. ★★★★★negative experience without a specific reason· unspecific

    BS. Out of freaking flat bread

18. ★★★★★negative experience without a specific reason· unspecific

    Can’t read full description of items. Full description of items is cut off and i couldn’t find out what is in certain milkshakes

19. ★★★★★negative experience without a specific reason· unspecific

    Online customization. Sheetz is not as good as it used to be. App allows NO customization. You have to order it the way they prepare it. Can’t even do something as simple as taking sour cream off my nachos. What about the people with allergies or picky people? I’ve stopped spending my money at sheetz and now go to WAWAS. Do better.

20. ★★★★★negative experience without a specific reason· unspecific

    Offers frequent don’t work. They frequently send offers for say $2 off an order, and they frequently don’t work.

21. ★★★★★negative experience without a specific reason· unspecific

    HORRIBLE. Honestly worth app Iv ever used!! EVER. It never works!!! Constantly takes 10 minutes to load every time u click one button. If ur gona order online u better have about and hour and a half to spare to navigate the app

22. ★★★★★negative experience without a specific reason· unspecific

    App no longer compatible with my phone. Haven’t been able to use the app in months as my phone is not compatible with the updates. I used it all time too. What a bummer.

23. ★★★★★negative experience without a specific reason· unspecific

    Address issues. Couldn’t even add an address for delivery. Nothing would appear there when I would type it

24. ★★★★★negative experience without a specific reason· unspecific

    Food ingredients. None of the burger said what type of meat it is. Horrible way to order food without knowing I am eating chicken beef or bacon

25. ★★★★★crashes, freezes and errors

    This is the worst app. Your app is incredibly buggy, nothing lets you log in or reset your password. When you do get in you can’t place a mobile order. Might as well go to Wawa.

26. ★★★★★negative experience without a specific reason· unspecific

    Terrible app. The Sheetz brand has tanked in the past year IMO in general, I went nearly daily for years and now I maybe stop by a few times a year but lately it’s just been terrible. Currently your app won’t even function so I’m really just not sure what point there is supporting this brand anymore.

27. ★★★★★negative experience without a specific reason· unspecific

    Never works in the morning. Never works in the morning.

28. ★★★★★subscription and paid restrictions

    Mobile Order Refund. When you order on the app and show up to the store if they don’t have all of your order you have to reach out to the app to get a refund. They give you no proof that your order wasn’t completed. Putting the burden on the customer to get their refund. They do this hoping the customer won’t want to be bothered with it and then they can just keep your money aka a corporation stealing from its customers.

29. ★★★★★negative experience without a specific reason· unspecific

    Comments. Should be away to ask for things to be done to your food, the original vision was MTO made to order, the app limits you to button pushes cannot make common changes. The vision is gone there

30. ★★★★★negative experience without a specific reason· unspecific

    DoorDash. We ordered food then it got picked up but it takes like a whole hr to get it delivered and we hungry