Wegmans Meals 2GO

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1. ★★★★★negative experience without a specific reason· unspecific

   May 2026 update doesn’t work. Can’t select different sub size. App is useless

2. ★★★★★negative experience without a specific reason· unspecific

   Can’t use. It is forcing me to update in order to use app but my IPad is old and will not download new version.

3. ★★★★★negative experience without a specific reason· unspecific

   Use of App. This app is extremely difficult to use and navigate.

4. ★★★★★negative experience without a specific reason· unspecific

   Terrible tracking. It does not tell you if your food has been picked up or if it has been delivered

5. ★★★★★a needed feature is missing

   Unable to select date for cake order. Not sure what happened to the app, but I used to be able to place cake orders with ease. No matter what time I attempt to place a cake order, it tells me I have to order at least 24 hours in advance but there is NO option to select the date and time for when the cake needs to be ready and I’m unable to complete ANY cake order because of this, the app won’t let me continue to move forward. There is an issue with the app and this needs to be fixed. Based on previous reviews I’ve read, this has been an ongoing issue. Extremely disappointing. Please fix your app.

6. ★★★★★crashes, freezes and errors

   GF OPTIONS NOT WORKING?. Tried ordering a gf sub like I usually do. But the option to add to cart kept graying out when I was selecting onions. I want onions on my GF sandwich but I guess I’m not allowed?! There are other options too that cause you to not be able to buy your sandwich. I wanted to write a note but they didn’t have that option either. Only a 9 character name section where I wrote PUT ONION which they probably won’t even see.

7. ★★★★★promised 20 minutes - you wait two hours

   Ordering impossible. I used to be able to order birthday cakes via the app. Instead it now defaults to same-day and tells me the order must be placed 24 hours in advance. But I not longer have an option to order in advance. So I went through and made all (yes, ALL!) required selections and typed in the message only to not be able to place the order. I had to call the store and walk thru everything with them to place the order. I told them the app didn’t work but I didn’t have another 20 minutes to troubleshoot the app issue. Please fix this!!!!

8. ★★★★★negative experience without a specific reason· unspecific

   Didn’t Work!. I tried several times to check out with a sub order for pickup. It kept letting me get through the checkout process but then would say they couldn’t complete the order. I updated the app but it still wouldn’t work. I made sure my credit card was updated and it still wouldn’t work. I deleted the app and reloaded it but still no luck.

9. ★★★★★promo-code bait: the discount vanishes at checkout

   Promo code. I couldn’t use the promo code in the app when I tried to order.

10. ★★★★★crashes, freezes and errors

    Does Not Work - New Version Broken. App updated and now it won’t sign in. It will not even bring up the sign in interface. No matter where in the app you “tap to sign in” it dies not respond. Rest of interface work but sign in is completely broken. Waste of time.

11. ★★★★★negative experience without a specific reason· unspecific

    Cake Order Poor Customer Experience. Had to speak with 6 people for 1st time help using this app including 2 mgrs to use this to place a cake order Jordan employee not so polite several gave wrong info several times not a good experience Chris mgr East Ave most helpful

12. ★★★★★negative experience without a specific reason· unspecific

    Updating. Can’t seem To open app.

13. ★★★★★negative experience without a specific reason· unspecific

    Issues with Catering. Something has changed in the app that it defaults to the present day and it will not allow me to add items to my cart when I go to order catering for an upcoming day. I tried ordering a cake for a birthday party and it greyed out the “add to order” button because it needs to be ordered ahead of time. The app stops allowing one to choose a different day when ordering. I used to order all of my birthday cakes using the app and now it is not effective and caused me to order somewhere else due to the hassle.

14. ★★★★★negative experience without a specific reason· unspecific

    Wegmans app never works!. Every time I go to order online even under a really good Wi-Fi connection the final cart just spins, and it takes me hours to finalize a purchase.

15. ★★★★★negative experience without a specific reason· unspecific

    Too many Glitches. The app log in never works and the confirmations never go through.

16. ★★★★★negative experience without a specific reason· unspecific

    Lost My Business. you don’t need my email, phone AND address for me to order a darn pizza. lost my business, ordered from Perri’s. Take THAT multi-million company! Bad app. stay in the selling groceries business and out of the selling data one

17. ★★★★★negative experience without a specific reason· unspecific

    Lots of ads in notifications. Occasionally I buy a sub sandwich using this app. It works well. All my other weekly interactions with this app come from my clearing the stupid unnecessary ads that appear in my notification center. Come on, Wegmans.

18. ★★★★★a needed feature is missing

    App won’t work. Tried to make an online order. It said it needed to be updated. There’s no option to update. I deleted the app and reinstalled thinking it would update. It still won’t open. It’s not possible to order.

19. ★★★★★negative experience without a specific reason· unspecific

    Update will not install app doesn’t work. App tells me I need to install update. Will not work without it. Will not update and deleting and reinstalling doesn’t work.

20. ★★★★★negative experience without a specific reason· unspecific

    Anne. Unable to update and therefore unable to get into the app.

21. ★★★★★order marked delivered - no food at the door: refunds routinely denied

    Worst Food App Ever!. Why can’t I tell when an order is delivered? Why is there no tracking for the driver’s location?

22. ★★★★★negative experience without a specific reason· unspecific

    Should not be this hard to order pizza.. My wife's app crashed. Loaded info. did not allow order. Phones worked for years.

23. ★★★★★negative experience without a specific reason· unspecific

    Unable to use promo code. I received a message on the app indicating I could save $7 with promo code GET2GO with a purchase of $30 or more, but when I tried to use it, I got a message that the promo code had already been used. While I did use this promo code previously, it was around a year ago, and I figured I could use it again since I had received a new notification.

24. ★★★★★subscription and paid restrictions

    Ordering UI is garbage. The ordering UI for this app is hot garbage. The app has order confirmation and payment as separate steps in the order workflow, so it is possible to confirm an order without actually paying for it, which results in the store not preparing the order. The app also allows you to submit orders for “ASAP” delivery, when it is close enough to closing time that the order cannot be filled. Instead of canceling the order, or warning the user, it simply schedules the order for delivery the following morning. The user gets no indication of this, but for the confirmation email. There’s no immediate order confirmation notification, and subsequent order status (which understandably comes later) is via text, for some reason, rather than app-based notifications. There’s

25. ★★★★★a needed feature is missing

    Useless if you need a cake. Very limited options on app for ordering a cake. Called local Wegmans to order instead and after being transferred a few times, I had to leave a message and nobody is calling me back. I guess I have to go to the bakery in person but my hopes still aren’t very high

26. ★★★★★negative experience without a specific reason· unspecific

    It chugs, and chugs, and constantly has errors.. I’ve unfortunately been forced to use this app for a year now, since it’s the only way Wegman’s will take a cake order, and it’s probably one of the worst apps I’ve ever used. It constantly gives error messages before you even start an order. You have to keep going back in and trying again the next day.

27. ★★★★★negative experience without a specific reason· unspecific

    Not user-friendly…. When attempting to customize orders, the app is NOT user-friendly. I have to contact the pizza/wings dept (who is very patient & friendly) to correct the order.

28. ★★★★★login, signup and account access

    error. can’t login. get error

29. ★★★★★negative experience without a specific reason· unspecific

    Failure. I placed an order and it didn’t arrive!

30. ★★★★★negative experience without a specific reason· unspecific

    Won’t let me login!. i’ve tried time and time again to get signed in, and it won’t let me