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eToro: Investing made social

483 source reviews · 100% labelled · 14.5% with a specific topic

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3.9
of 5, across 483 reviews

Corpus profile, not the current store rating

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  1. ★★★★negative experience without a specific reason· unspecific

    2FA is unsafe. 2FA should be using Authenticator instead of phone number. In many Latin American countries corruption is so, that official could request “cloning” a phone number of a high value target to receive the recovery/2FA codes

  2. ★★★★negative experience without a specific reason· unspecific

    Can’t open the app. I woke up in market open and could not open the app cause it kept saying internet connection required despite the fact my internet was working perfectly fine then I checked the servers status and it said everything was operational. When I tried to contact support it said I was band from accessing the site and now I’m sitting here not knowing what to do and no help

  3. ★★★★negative experience without a specific reason· unspecific

    Trash app. Trash service with trash customer support. Save yourself time and headache, use alternatives.

  4. ★★★★crashes, freezes and errors

    What’s up with this app?. App malfunctioning for months. Only after posting a bad review here I got a reply from customer service. After waiting for weeks for them to do anything about it, now I got an email from support telling me that they did something about it. Too bad that now I’m also cut off from accessing my account, so I guess I won’t be able to find out if they fix it or not. 🤨 Well I got an email from eToro, asking to contact customer service. I am unable to log in, so cannot get to customer service. And setting up a schedule call is not working as well, because I’m currently in Asia, and there are no available appointments for my time zone. So what now?

  5. ★★★★slow performance and long loading times

    STAY AWAY. eToro has very limited crypto and you can’t freely move your coins. Transfers are restricted, slow, and require extra steps. Fees are higher than they look, especially compared to Coinbase and Kraken. You don’t fully control your assets, and some positions can’t be withdrawn at all. The platform lacks serious investing tools, and copy trading can push people into risky decisions. I will definitely leave a complaint with the FTC and DOFS

  6. ★★★★negative experience without a specific reason· unspecific

    the worst. they get you to make a deposit but neglect to mention you won't be able to withdraw it for 60 days. non-existent customer service and terribly high fees too! don't. just don't.

  7. ★★★★negative experience without a specific reason· unspecific

    I am waiting my money. When my money will be transferred to my account??

  8. ★★★★a needed feature is missing

    Not over. This app was not made for anyone over 50 . I’ll pull out your hair . Trying to use it very bad . I think all app should have a trial app to see if it’s going to work for you. Sorry guys .

  9. ★★★★negative experience without a specific reason· unspecific

    Platform error. Good morning.! This platform needs customer service, it has frequent errors to report income problems which prevents the administration of the money that gives distrust to invest

  10. ★★★★negative experience without a specific reason· unspecific

    Delincuents. On Feb 12, 2026 they closed my account. They said I would get my deposit of $37k back in my account in 3-7 days. It has been 3 weeks and I can’t get in touch with anyone. They don’t have a person answering the phone and they don’t respond to my emails. DON’T OPEN AN ACCOUNT WITH ETORO

  11. ★★★★negative experience without a specific reason· unspecific

    Last update 2-22-26. Watchlist is not showing it has disappeared developer needs to fix this immediately.

  12. ★★★★negative experience without a specific reason· unspecific

    Terrible App. If you want to invest, go elsewhere. I went to withdraw my money and they never sent it to me. They asked for address verification, which I sent. Still never got my money. It’s been over a year.

  13. ★★★★negative experience without a specific reason· unspecific

    Impossible to set up an uncount. Terribly restrictive and user unfriendly. I tried to setup my account for months and kept getting restricted for all kind of bs reasons. Customer service did not address my concerns and stopped responding. In the end, they never told me why I couldn’t trade despite having deposited money.

  14. ★★★★subscription and paid restrictions

    FEE TO WITHDRAW. Do NOT DEPOSIT money to eToro they will charge you fees just to withdraw it. What a scam. I am filing a complaint with FINRA. Hope my $5 was worth it.

  15. ★★★★negative experience without a specific reason· unspecific

    Un gran problema para los que no pueden usar la aplicación en Español en USA. En USA no te permiten usar la aplicación en Español por lo que tienes que estar usando el traductor

  16. ★★★★negative experience without a specific reason· unspecific

    MI DINERO. No me envían el correo para acceder! Díganme si son estafa o qué ?

  17. ★★★★negative experience without a specific reason· unspecific

    When downloading from the Apple Store, it says there are 19 languages ​​but only English.. When downloading from the Apple Store, it says there are 19 languages ​​but only English.

  18. ★★★★negative experience without a specific reason· unspecific

    Waste of Time. Don’t bother. I signed up, I went through their online approval a week ago and I am still not approved so I can add funds and begin investing. Their site says approvals are done within 24 hours. I am over a week out and am still not approved to make a deposit. I’ve contacted customer support twice and again, a week out and support has still not responded to either of the two tickets. Just a waste of time. Really wish we could give negative stars like a -5.

  19. ★★★★slow performance and long loading times

    Worst trading platform I’ve seen. The “app” is more like an interface to a mobile website. It lags and is slow to update ticker information. Customer service is friendly but incredibly slow, and etoro has way too many paternalistic controls that restrict your ability to trade. After having $26k parked there for 3 weeks without being able to trade more than 4% of my portfolio value at a time, I removed my funds and added them back to my other account on a different platform.

  20. ★★★★negative experience without a specific reason· unspecific

    Not Optimized, No Human CSRs. Where do I start? You can’t talk to a human. EVER. Ports take forever to update. They also have this stupid system that splits the options and stock money, and if you transfer between the two it takes days to settle. You don’t have a profit and loss with options just shows the amount. It’s too many screens. I should be able to see all my positions in one centralized area. Charts are laggy at best.

  21. ★★★★crashes, freezes and errors

    Pain in the butt. I have been attempting to open an account with eToro for way too yeah you long…. When you open the account and submit then they go through verification. Tell you the account is open, but then the next day they request more document and tell you the account is frozen until you provide that documentation. Of course, when you provide the documentation, then it takes them Three or four days to review the documentation and then they contact you again and ask for the same documentation over and over…… I have given up and will be trying to get my money out now. I don’t see how these guys stay in business when there are some really great brokers out there. Try Robinhood or Schwab.

  22. ★★★★negative experience without a specific reason· unspecific

    Problema. Baje la aplicación , resido en EEUU y no tiene versión en Español

  23. ★★★★negative experience without a specific reason· unspecific

    Do not invest with this app. I kept my money with them for years and they keep changing policies and then they started stealing my money because of their new policies! Stay away.

  24. ★★★★negative experience without a specific reason· unspecific

    Multiple Playform Issues. The app consistently freezes and won't allow you to enter or exit positions. There are plenty of much better options for trading platforms.

  25. ★★★★support does not respond or resolve the issue

    Think twice. If you enjoy customer service made out of AI bots, unlawful hold of your funds extortion then that's your app

  26. ★★★★negative experience without a specific reason· unspecific

    Could be good. But instead it chooses to be garbage. Half the time it can’t locate any of my positions, it jumps to screens that don’t correspond with what I’m trying to do. But probably most importantly, it’s 10 mins to close on a weekend and I can’t sell any of my positions because this app is completely unstable and that’s a major issue.

  27. ★★★★negative experience without a specific reason· unspecific

    Fraud. Completely a bogus platform for trade 1 they take your money first then they show you what stocks you can trade, Opendoor is a multibillion dollar market cap today they didn’t allow it if you want to withdrawal your funds they take 10 business days! Stay away! Why does Apple showcase 5 star reviews when this platform is a complete fraud? Do not sign up your better off with Robinhood and webull they’re completely joke..

  28. ★★★★support does not respond or resolve the issue

    can’t transfer your coin and customer service is totally poor. This is the most useless app in the world..you can’t even transfer your bitcoin to the eToro money app in peace

  29. ★★★★negative experience without a specific reason· unspecific

    Only some countries. There are many countries that are not allowed to use this application. I do not know why this is and what is the reason for that?!

  30. ★★★★negative experience without a specific reason· unspecific

    Stay away. $15 fee to transfer money from my portfolio to my account?! Spreads are ridiculously high. Also, good luck trying to close your account and withdraw all your money.