Mileage Tracker by Everlance

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1. ★★★★★negative experience without a specific reason· unspecific

   Takes priority over Google Maps in top bar. As someone who uses their phone for gps for driving. I don’t need this to be something for quick access. Please just let it run in the background without interfering with the top bar priorities.

2. ★★★★★negative experience without a specific reason· unspecific

   Doesn’t work correctly. I have my bank cards linked but it’s malfunctioning and won’t show any of my transactions. I’m going to lose a ton of money now and won’t be able to claim things for work. The mileage tracker doesn’t remember frequent addresses either like mileage IQ does. Pointless app. Waste of money.

3. ★★★★★data, history or progress disappears

   Don’t do it!. Literally impossible to delete account! I’ve been trying for a month! App is glitchy!

4. ★★★★★subscription and paid restrictions

   Billing and subscriptions a mess. This company will charge you for an annual membership and then keep charging you a monthly fee. Then they have dozens of duplicate subscription options so who knows why or what you’re getting. And the kicker is they have a 12 year old kid named Dan who is their only support technician and assistant I DO NOT JOKE! I will never use this app again! TRASH!

5. ★★★★★negative experience without a specific reason· unspecific

   Does not track all mileage. Always has a message that says cannot track this mileage contact your manager. I am downloading a different mileage tracker this one is horrible

6. ★★★★★negative experience without a specific reason· unspecific

   No deja sincronizar. Me dice que no se puede sincronizar por intentos solo lo hice una vez, ya empezó mal

7. ★★★★★negative experience without a specific reason· unspecific

   Después que pagas el año te bloquea. Me funcionaba de lo mejor y después de 2 semanas de haberme cobrado el dinero del año completo me bloqueó la app me dice “UPS.lo siento eso no sirvió”.me siento estafado con esta aplicación le envío la situación a soporte y me dice que me contactaran pronto y me responden

8. ★★★★★negative experience without a specific reason· unspecific

   Door dash. Honestly didn’t trust at first but save me on gas and is real I love this app since i do door dash

9. ★★★★★trial charges and refunds

   Unauthorized charge on my card. I signed up for a trial, but never got asked to approve you just took $70 out of my account and now it’s taking a while to get it refunded. If you just charge me for one month, I probably would’ve been fine with it but $70 at once is way too much and this isn’t worth it. Nobody is here to communicate. Nobody’s answering the phones. I don’t like giving my money to impersonal companies.

10. ★★★★★subscription and paid restrictions

    Not very user friendly.. I’ve been using this app for several years now. While it does record the trips fairly well, trying to sort them is a whole different matter. While preparing my taxes recently, I needed to make some changes to the reason for trips in some trips I’d previously categorised. I un-merged one set of trips that were all categorised as business, and when I went to adjust a few of them to personal, it wouldn’t allow it and I got a message saying to contact support. “Support” is a strong use of the word in this case. I waited on hold for over 30minutes, and then requested a call back. The person I got was zero help, and I could barely hear her for all the noise in the background (kids etc.). When I finally gave up and told her I’m just going to cancel my subscription, she replied; “is there anything else I can help you with?” And then hung up! Another issue I have is that when I put in a date range of one day, double check that is all that was bought up for that one day, and then selected change category to “personal”, it changed all of the 142 trips that I hadn’t yet categorised! (Hence the customer “support” call). I really have tried to like this app, and I’ve certainly given it a fair try, but the final straw is when I download my trips for tax return, I get an excel worksheet that’s like alphabet salad! Yes there’s other formats, but they’re not much better. The app also records every single walk morning and night that I take my dogs on, and it even gets that wrong. I’m going to try, and hope that the app, MileIQ is better than this.

11. ★★★★★subscription and paid restrictions

    ZERO SUPPORT. I could not log into my account on my PC so I reset the password now all my information is gone. I’ve paid for the app. I’ve reset my password. Several times. I may have made a mistake of using a different email because Apple iOS added one of those hidden generated email address. So finally, I that Apple email address reset password again and still I’ve lost all my data. It’s very frustrating every time I contact support it (bot) tells me to reset my password.

12. ★★★★★subscription and paid restrictions

    Terrible Customer Support. Been back and forth with support on an issue. They tell me they can’t help me because I paid through Apple. I reply with a receipt that I bought through their website directly. They will not and have not replied back In over a week. Just ignoring me. Cannot recommend this company. Glad I’m going to a competitor with more integration to gig apps and integrity.

13. ★★★★★negative experience without a specific reason· unspecific

    Hard to get your money!!!. They must be having money problems! It’s always take longer than they say to get your money! To think gas prices going up every day that makes it harder on us!

14. ★★★★★negative experience without a specific reason· unspecific

    Avoid. I tried classifying 500plus trips on a 32gb ram machine and it not only runs slowly but pretty much left me efforts with a “could not classify trips” message. Ive been subscribed for 3 years but unfortunately my loyalty to this tracker ends now.

15. ★★★★★negative experience without a specific reason· unspecific

    Don’t waste your time or money. The app itself is fine, but when tax time rolls around and you go to import the data into your tax return it is an absolute mess full of erroneous information which essentially renders the file useless. I spent nearly an hour going page by page on a 300-some odd page file correcting errors. It literally added over an hour to my tax filing adventure; I would have been better off entering the data by hand from the jump. Given that the ability to sort and export data was a big selling point for me in purchasing the app, I’m hugely disappointed. The cherry on top was, unsurprisingly, their support was an AI chatbot. So long Everlance… see ya never.

16. ★★★★★support does not respond or resolve the issue

    Not Categorizing and No Response from Customer Support to Correct Issue. For an app that you pay $70 a year for now, I’m not impressed. I went to download my mileage and expenses for the year and the app is not categorizing my mileage correctly so I’m losing out on thousands of dollars of expenses if I file with the amounts shown right now. Reached out to customer service through multiple avenues. The bot online says I should get a response within 24 hours… nothing, every single time. Tried calling and got a message that they were closed for the holiday - there was no holiday. If I try to follow up on my ticket the bot responds with a new ticket number. Just insanity.

17. ★★★★★subscription and paid restrictions

    Not at all like the ads said. The ad kept talking about me being able to get paid while doing door dashing and stuff like it but no this is false. What a BUNS app

18. ★★★★★negative experience without a specific reason· unspecific

    Don’t buy this. Don’t waste your money, they also randomly take chunks of money from you

19. ★★★★★data, history or progress disappears

    STAY AWAY!. Used this for years and loved it. Until they deleted all of my data and reports through 2025. Lost all expense documentation for tax purposes. Support is non-existent. Tried chat, email, and phone.

20. ★★★★★negative experience without a specific reason· unspecific

    Good luck canceling. Not a bad app but it’s incredibly difficult to cancel. They did not notify me when they were going to renew. No email, no notification in the app… very scam-ish feeling. I waited on hold for 40 minutes and a message said no one was available and hung up. I emailed but emails were answered by an AI attendant and did not give me any insight into what I was asking. Chat bots were useless. I would NOT recommend this app since it is far too hard to cancel and they offered me zero human support until I filed a complaint with the Department of Justice. THEN they refunded my money.

21. ★★★★★negative experience without a specific reason· unspecific

    Worked until I upgraded. Upgrade help not available until April?

22. ★★★★★subscription and paid restrictions

    Premium bites. The mileage tracker is awesome. 100% better than QuickBooks tracker. The expense (receipt) capture bites big time. Useless for all practical purposes. Do not upgrade to premium. The creators think that they are offering such a awesome feature that the additional cost for premium is at a “deep discount” There is zero—-literally zero customer support. You’re on your own. And for the mileage app that is understandable. You have been warned

23. ★★★★★subscription and paid restrictions

    Crashes, unreliable. If the app crashes, you just can’t fix it even after restarting your phone and delete and reinstall. Very unreliable. I will not be renewing my subscription.

24. ★★★★★privacy and excessive permissions

    Requires full location access at all times. I just downloaded the app. I’m not looking for an app that tracks me in my daily life and I have zero interest in whether or not they say they will share my data because we all know how THAT works nowadays. I specifically clicked the option for only having it track while I’m using the app. I open the app to a double warning that my miles can’t be tracked until I give them full access. No thanks, big brother. Delete.

25. ★★★★★negative experience without a specific reason· unspecific

    Where is the night mode?. Updated review- it’s been a year and a half. Everlance knows that their main customer base are drivers but yet they still have not implemented a night mode. This is something that can be implemented very easily yet there is dismal technical support or improvements to go into this app Been using the app for over two years now. I’ve submitted Support ticket asking for a night mode to be implemented so that you can use the app at night time and still keep your nighttime vision when driving. Nothing like giving the police and everyone around you notice that your phone is in navigation mode. It’s 2025 and it takes about three hours for a developer to implement night mode but not with this company.

26. ★★★★★negative experience without a specific reason· unspecific

    Do not use this app.. Do not sign up with this company. I signed up with the basic plan and I was charged $75. They are shady and will do anything they can to make a buck. I signed up for the $49 a year plan and they charged me $75.

27. ★★★★★subscription and paid restrictions

    Scam, not possible to erase an account.. Scam programme, they ask money for that information that you already have, just a copying data. Plus not possible to erase account. Cheaters. In next life you will live in very bad place. On a lower, lower planet. If you take my money for a membership, ill say that i was trying to contact you! Americans remind yourself how to work HONEST.

28. ★★★★★negative experience without a specific reason· unspecific

    Battery Killer. I like how this app works but it is a battery hog! They need to fix that. I have a newer phone so it’s no an old battery. I turned the app off from running in the background and my battery use dropped back to normal..

29. ★★★★★subscription and paid restrictions

    Stops tracking. I’ll set it to start tracking my trips then when I get home and go to stop it there won’t be anything recorded. I am perfectly fine manually tracking but I feel the app does this to push you towards paying for it.

30. ★★★★★negative experience without a specific reason· unspecific

    App keeps freezing. Unfortunately, I am having the same issue. When I try to reclassify a trip by swiping - the whole app freezes. I have reinstalled the app. I have an iPhone 16 - running the latest version of iOS.