Pocket Informant

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1. ★★★★★subscription and paid restrictions

   Something broke overnight. I’ve been a yearly pro subscriber for YEARS. I use this app every. single. day. I woke up this morning, opened it up and all of my data has completely disappeared. Matter of fact when I open the app it asks me if I want to subscribe and all my subscription features are now locked, but my yearly subscription renewed back in March 2026 and it was working fine up until this morning. I have no idea what happened. I tried to contact support to no avail. I can’t even get their website to work. Now I’m slumming it with the awful IOS calendar and reminder apps. What’s going on Pocket Informant?!

2. ★★★★★subscription and paid restrictions

   6.03 update messed up mine. Ever since the 6.03 update I’m completely locked out of everything I pay for. It’s completely useless because it’s been reduced to a simple calendar which I can any other one. If they’re not fix this soon (apparently it’s been going on for a few weeks now) then I will be looking for another calendar app that is more reliable.

3. ★★★★★subscription and paid restrictions

   Won’t restore my purchase. Paid for a subscription, reinstalled app abd there is no option to restore the subscription I already paid for! HELP!!

4. ★★★★★subscription and paid restrictions

   All paid features quit working. I’ve been a subscriber to Pocket Informant for years. I have an active subscription but suddenly ALL those features are LOCKED. The PocketInformant website is down too. What gives?

5. ★★★★★subscription and paid restrictions

   Current update breaks subscription. The current version of podcast informant Has broken its ability to recognize an active subscription, which is made the app much less useful despite my having paid for a subscription for many years. I’ve reached support multiple multiple times over the past 24 hours and have not received either a solution or a response at all. Everly on this app for many years, but this lack of testing and the incredible lack of response to outreach is extremely frustrating.

6. ★★★★★subscription and paid restrictions

   No customer support. Every year they stop my premium subscription 8 days before it is set to auto renew. And every year I have to try to track down support to get my app, which I paid for, to work again. This year however, they won’t respond, so I have no way to get it fixed. I don’t have time to deal with their theft of something I paid for.

7. ★★★★★subscription and paid restrictions

   6.02 Update Wrecked App. Been using this app since I switched from BlackBerry >7 years ago and it’s been pretty good… UNTIL THIS PAST WEEKEND-when now it’s useless. All my comments (phone nos., emails, important dates, etc.) for business appts. are gone! This is an unacceptable problem. I depend on this software and now I can’t function. No response since yesterday by support despite multiple requests for assistance (one yesterday and several today). I paid for a yearly subscription for the last 7+ years. If you depend on your calendar like I do-YIKES! I’m maybe regretting keeping this software…

8. ★★★★★trial charges and refunds

   Complicated!. Hard to find basic information like your account info, when setting up the email for the web interphase just spinned with no email sent. I was looking for a good reliable solution for Franklin Covey planner. I just use this for one day, uninstalling it now. I hope no headaches when they try to charge me after the trial period. I will update if I have bad surprises.

9. ★★★★★negative experience without a specific reason· unspecific

   Beta expires in 22 hours. They will probably let it expire and do nothing like they usually do. I noticed all the low reviews with no response. Again, Ever since Alex sold it, it has been down hill.

10. ★★★★★negative experience without a specific reason· unspecific

    Support has completely stopped responding. Support has completely stopped responding! While the app’s features have always been very good, support has lately become TOTALLY non-responsive to bug reports.

11. ★★★★★subscription and paid restrictions

    Fix the onboarding.. I'm with a lot of other users. Having to press cancel to get past the onboarding screen every time is getting very annoying. I've used this app for years and never really had a problem with an annual subscription because I would have to buy a new paper planner every year otherwise. But I don't understand the push to sync to the cloud. Servers are secure until they aren't, and no one can guarantee my data will be kept safe. So, if, as one reviewer predicts, this is a precursor to requiring a cloud-based account to continue to use, forget it. I'll go back to paper. ----------— I see no advantage to Siri’s functioning as a habit tracker to remind me to make a note every day at 3 pm if I’m not going to remember a week from now that I made it. I’ve been using this app since my first Pocket PC. The notes feature does not, and never has, integrated well with the rest of the app. It’s always seemed like an afterthought. I want to be able to see all my appointments, all my tasks and all my notes related to a given project on one screen. The closest I’ve been able to get is by creating a Smart Filter for the project and then setting Focus View to show the Smart Filter, Notes, plus some additional filtering of the calendar and tasks. But the notes feature is flaky. My notes either show up only on the date I create them or the date I pin them to. And I can’t filter the notes to be project specific in Focus View. One more feature that would be nice . . . convert a completed task to a note. I have no problem with the subscription based model. I would pay just as much for a new paper planner every year. But it seems like the revenues collected go toward just trying to keep up with Apple’s bells and whistles and never delivering on features that should have been added years ago.

12. ★★★★★subscription and paid restrictions

    Has become nagware. I have used this program without subscription for many years but in the latest version it is constantly nagging when opened to sign up for a subscription. I can no longer recommend it.

13. ★★★★★subscription and paid restrictions

    Sign-in Screen EVERY TIME. I have had (& paid for) this app for YEARS (decades?). It’s had its ups n downs, dev-wise, but it was always better than all the rest, for functionality/design. Since the recent update, there is now a sign in screen EVERY TIME I go to open the app. It was not like this before. Then, when I DO get past that screen, the calendar is BLANK. I have to close and reopen the app and go thru the sign-in screen again, in order to see my precious data. 5 taps to take a quick look at my calendar &/or tasks. It’s really a shame, b/c this used to be the BEST calendar and to do app available. I still can’t find anything that compares to the fabulous layout, but this new behavior (which, according to many reviews here, isn’t just on my device) makes the app unusable.

14. ★★★★★subscription and paid restrictions

    Login prompt every time. They fixed the cancel button so you can now bypass the informant sync login that I don’t need nor use. But I still see the Informant sync login prompt every time I re-launch the app. Why do I have to cancel the login every time I wanna use the app? I’ve gone and disabled the sync account in settings, but the login prompt still appears. I’ve gone and removed the sync account, but the app still prompts me for the login and enables the feature again, even though I had it disabled and removed from sync methods. This is getting ridiculous. I’ll just let my subscription lapse in August and go back to Pocket Informant 4 which still works, even the weather update I bought back in the day still works.

15. ★★★★★subscription and paid restrictions

    Can’t get past “Finish Onboarding”. I have been an Informant client for years- but your updated app does not work- you can’t get past “Finish Onboarding” rendering the app completely useless. I will be deleting the app at the end of the month at removing my subscription.

16. ★★★★★negative experience without a specific reason· unspecific

    The worst!. The most difficult app l have ever encountered! It’s advertised as simple, it’s more like simply impossible!! Nothing about it is intuitive. The designer over complicated every single step if it was possible! Complete OVERKILL!!! I could go on and on like the app makes you do, but l think l made my point.

17. ★★★★★negative experience without a specific reason· unspecific

    Service. Horrible customer service and response is virtually nonexistent. When reply is made, it feels generic and doesn’t address the issue.

18. ★★★★★negative experience without a specific reason· unspecific

    Best app!. This is the best calendar app ever!!!! Is the free version still active with basic functions?

19. ★★★★★subscription and paid restrictions

    ZERO STARS. MAYBE THIS WILL GET SOME ATTENTION!! Do NOT buy this app. The Customer Support is horrible! I have been without my calendar since July 4. I CANNOT ACCESS ANYTHING IN THE APP. NEWSFLASH: I don't care what your customer support hours are. I've been paying for Pocket Informant/Informant 5 + Informant Sync + Pocket Informant Sync for years and years. FIX MY APP NOW!!

20. ★★★★★subscription and paid restrictions

    Now requires an online account. I have been using this for almost a decade. Today I went to look at my calendar only find that all my information is now locked up online. Although I purchased this product years ago, they claim I’m now using a “free“ version. And all my calendar information going back years is GONE! I have no idea if I paid them some fee whether I’d be able to access my calendar information. This is like some kind of ransom ware :-( It will take me some time to migrate to some other product but I am done with this nonsense. I only wish I could give them negative stars

21. ★★★★★negative experience without a specific reason· unspecific

    Update Disabled App. After this most recent update, I cannot get past the on boarding. Once I hit finish on boarding it spins for a few seconds and doesn’t proceed any further. App is no longer usable.

22. ★★★★★negative experience without a specific reason· unspecific

    No longer working!. Not sure what you did with this last update but I can no longer get the app to open. Takes yuh to a login screen and will no longer allow you to use the free version. I would just like to have my information back.

23. ★★★★★support does not respond or resolve the issue

    Horrible customer service. If the customer service would answer I would give it more stars. It seems the calendar events do not sync to apple watch. I have sent screen shots, emails both through the app and to customer service directly. A week has gone by and still no response.

24. ★★★★★data, history or progress disappears

    It was good at one time. About two weeks ago, my Google Calendar stopped syncing with informant‘s calendar. Everything disappeared. I’m a photographer covering sports in our area. I have a category for each sport that I cover loaded on my calendar. That stopped two weeks ago. For the last 10 days I have been trying to uninstall, reinstall, shutting down my phone and starting my phone. I have done everything you could possibly do. Yet customer service, takes a few days to get back to you and when they do, they tell you to take the steps you’ve already taken. When you tell them the results of what they tell you to do, they don’t respond. In 10 days after pushing, I have only gotten two responses. And I’m still waiting for the latest one. I have been a customer for well over 10 years and at this point I just want my money back and to be done with them.

25. ★★★★★crashes, freezes and errors

    No more support?. Well the task to email stopped working and I opened a ticket two months again and have heard no word. The domain that the task to email uses is no longer available. Wonder if they stopped working on this. They are still taking my Money so support should be there.

26. ★★★★★subscription and paid restrictions

    Finally Moved On. Well, it finally happened. I've been using informant 5 for years, but I can no longer justify the inflated cost. It’s never been the very attractive calendar, but having my tasks, events and notes all in one app was the feature I needed to keep me organized, and I got use to it. But going from the free version, to paying for a “one time” payment for the premium features (which I did back in the day), to the $.99 a month, to $1.99 a month, to $6.99 a quarter, to now $9.99 a quarter?!? I’m out! Canceled my subscription and tried out TimePage, which is the by far the best looking calendar I have ever downloaded. Similar from a functional level as well, so I went ahead and paid for annual subscription, which I might add is considerably cheaper than informant.

27. ★★★★★trial charges and refunds

    Terrible Support Service. I have just cancelled my trial subscription. In addition to features not working seamlessly with other programs or not working at all, there are issues with response time.

28. ★★★★★negative experience without a specific reason· unspecific

    What happened to weather? Used to be good until that stopped loading. Weather doesn’t load anymore. Please fix!!

29. ★★★★★subscription and paid restrictions

    Unethical Business Practices. I purchased pocket informant on July 31, 2010 for $5.99 on the Apple Store. I still have the receipt. What I purchased is not a subscription but an ownership of the app for life. Since then the developer has ceased to offer this product on the Apple Store and replaced it with a new subscription based product. I have no problem with this. I have no expectation of getting any revisions or new products for free. What I do have a problem with is when I downloaded the new product to demo it it crippled my old product I had purchased so I can no longer use it and there is no process to restore it. This is very unethical and probably illegal. I complained to Apple Media and Software Department and they agreed with me. Despite numerous attempts to reach out to the company using their support page and by messenger they have not responded.

30. ★★★★★subscription and paid restrictions

    I’ve used this product since the beginning. The quality of the product has not changed however, you can no longer purchase the product outright. They’ve gone to the infamous subscription based business model, and their subscription rates are totally disproportionate to the products offering. Almost everything is locked down unless you subscribe.